---
description: A solid strategy for your HR department can transform your business. Here are the best ways to create and enhance your strategic human resource planning.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 5 key ways to improve your strategic human resource planning
---

# 5 key ways to improve your strategic human resource planning

Canonical: https://www.capterra.com.au/blog/1591/improve-strategic-human-resource-planning

Published on 29/07/2021 | Written by Laura Burgess.

![5 key ways to improve your strategic human resource planning](https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png)

> This article was originally published on 16/12/2019

-----

## Article Content

This article was originally published on 16/12/2019If your staff is the lifeblood of your business, then the human resource (HR) department is the heart. They’re charged with keeping all the different extremities in good health and working order by selecting and retaining the talent your company needs. Unfortunately, for many startups, growth can happen faster than your HR department can keep up. HR leaders are also at the forefront of the companies’ response to a crisis; as seen with the recent COVID-19 pandemic. In such circumstances, it’s time to take up what’s known as strategic human resource planning. In other words, your HR team needs to have a solid workforce plan in place for the future.  With the right resource planning strategy and some helpful software, your HR department can make sure your most valuable asset is protected—your staff.  Why does strategic human resource planning matter?If you’re new to the concept of strategic human resource planning, here’s a quick rundown of why every growing business can benefit from it. First, let’s take a step back and consider the aspects of the business that HR is responsible for: Finding and recruiting new staffOnboarding new employeesRetraining and upskilling current employeesEnsuring employee satisfactionManaging employee reward schemesOverseeing holidays and sick leave for all staffManaging staff complaints and warningsSelecting and advising employee benefit schemes Helping existing employees transition out of the businessOrganising remote working and flexi-working for employees. Without planning what resources you need, your HR team will likely fall short on some of these tasks. Beyond that, they won’t have the flexibility needed for businesses that are growing in exciting (but sometimes unpredictable) ways. The benefits of advanced HR planningThe goal of strategic planning for a HR department isn’t just to make sure staff stay on top of all of their tasks. Rather, it’s to help the department align its workflow and processes with the overall business goals—especially in the age of remote working. In other words, strategic human resource planning means your business and employees will thrive. They can still achieve their goal whether working from the office or from at home; and perhaps faster than ever. There are many benefits to resource planning, including:Employees feel empowered and secure because they understand their role and what expectations are. This means they’ll stay longer, thus improving overall retention rate and the quality of staff. Business leaders can focus on what matters most—steering the business toward success—without having to worry about each employee individually. The culture of your business grows and develops, becoming more clearly defined for all employees and lending to the overall strength and unity of your workforce.The business itself will grow at a faster rate, because your HR team will be able to meet unexpected developments, and they won’t be wasting their time on unnecessary tasks. How to improve human resource planningNow that you know how important it is for an HR team to have a strategy, how exactly do you go about implementing and improving one of your own? Here are our top tips on how to improve strategic HR planning:1. Take stock of where you are nowBefore you can start planning for the future, you need to have a deep understanding of the current state of affairs. Take a look at your business and start recording what resources you have on hand now. If you aren’t already using one, this would be a great time to invest in an employee management software system. You’ll want to ask a few questions during this process: What processes do we have in place? Which ones are missing? Do employees have career development plans? Is anyone preparing to onboard or depart the business now? What are our current employee expenses? Make sure you record all the information somewhere secure and, if possible, ask multiple people to check through it. Using password management systems is a safe way to store business credentials. 2. Interview your current staff, from the top downTo map out a strategy, you need to understand the company’s goals and pain points. You’ll need to interview multiple people in different parts of the business to get an accurate picture. Start with the leaders of your businessHold a meeting where they can outline their short-term and long-term goals for the business. Ask them to be as specific as possible, so that you are certain of where you’ll need to put resources, processes, and people into play.  Spend time working closely with the CFO or their team You will need a good overview of the business financial goals, as that will directly impact how many new employees you can onboard and what sort of employee benefits you can provide. Meet with managerial staff and ask them about their current teamsAsk them to run through each employee and their role, their history with the company, and how that employee is performing and enjoying their job. Once you’ve done this, you’ll have the three big takeaways you need to build your strategy: The company’s long-term and short-term goalsThe company’s financial health and projection Areas where there are gaps in staff and the retraining of current employeesNow it’s time to start building the strategy itself. 3. Divide your strategy into sectionsThere’s a good chance your strategic human resource planning will result in a lot of changes, so it’s best to work through the process in stages. The order in which you tackle these stages will vary depending on your business needs, but here are some places to start: Process improvementsA big part of human resource efficiency is down to the process you have in place. As you do your research, you’ll find places where processes don’t exist or aren’t doing what they need to do. Identify key dates in the coming yearLook through the upcoming calendar year and mark off the most important dates. Add in things like any employee departures or retirements, as well as moments when your business is likely to need more staff to meet business demands. Use these to prioritise your strategy for the next twelve months. Contingency plansThere will undoubtedly be unexpected developments in the near future that will impact your HR team as we saw globally with the coronavirus pandemic in 2020. Though you can’t predict the future, you can plan for potential scenarios based on what’s happened in the past or with other companies like yours. 4. Remember, your strategy will grow and changeA strong strategic human resource plan isn’t something that can simply be written up and put in a folder for the year. It needs to be tended to and reassessed frequently, and there’s no doubt it will change as your business does. Set regular meetings with your HR team and other stakeholders in the business to routinely review the strategy and adjust it as needed. Though you want to remain firm on processes and standards you set, your strategy overall will benefit if it’s flexible and agile.  Though it may seem overwhelming now, a strategy will help the HR department feel prepared to tackle any challenges they may face. Startups with limited resources can ease the process with the right technology in place.5. Adopt digital HR solutions that support work from homeThe adoption of digital HR processes has become crucial, thanks to the impact of the COVID-19 crisis. Technology is now being integrated into every area of HR, including self-service tools for onboarding. As many employees have no choice but to work from home and may want to continue doing so post-pandemic, the use of digital tools such as remote working software is accelerating. HR technologies are available for access by both employee and employer from anywhere and can be used for processes, scheduling, training, and requests. As this way of working is the new norm, companies should adopt the best practices for their employees in remote settings.Strategic human resource planning may seem daunting but it has many benefits for both employees and managers, which is key for the organisational success of your company.Looking for HR software? Check out our catalogue\!

## About the author

### Laura Burgess

Laura is a Content Analyst at Capterra, researching and giving insight on tech trends to help SMEs. Graduate of Bath Spa University, UK.

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Here are the best ways to create and enhance your strategic human resource planning.","url":"https://www.capterra.com.au/blog/1591/improve-strategic-human-resource-planning","about":{"@id":"https://www.capterra.com.au/#organization"},"@type":"WebPage","@id":"https://www.capterra.com.au/blog/1591/improve-strategic-human-resource-planning#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"description":"This article was originally published on 16/12/2019","author":[{"name":"Laura Burgess","@type":"Person"}],"image":{"url":"https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png","@type":"ImageObject","@id":"https://www.capterra.com.au/blog/1591/improve-strategic-human-resource-planning#primaryimage"},"@type":"BlogPosting","articleBody":"&lt;p&gt;&lt;i&gt;&lt;b&gt;This article was originally published on 16/12/2019&lt;/b&gt;&lt;/i&gt;&lt;/p&gt;&lt;p&gt;If your staff is the lifeblood of your business, then the human resource (HR) department is the heart. They’re charged with keeping all the different extremities in good health and working order by selecting and retaining the talent your company needs. &lt;/p&gt;&lt;p&gt;Unfortunately, for many startups, growth can happen faster than your HR department can keep up. HR leaders are also at the forefront of the companies’ response to a crisis; as seen with the recent COVID-19 pandemic. In such circumstances, it’s time to take up what’s known as strategic human resource planning. In other words, your HR team needs to have a solid &lt;a href=&quot;/blog/1541/how-to-create-business-continuity-plan-guide&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;workforce plan&lt;/a&gt; in place for the future.  &lt;/p&gt;&lt;img title=&quot;HR-Strategic-planning-Australia-CAP-header&quot; alt=&quot;HR professional using laptop with HR planning software&quot; class=&quot;aligncenter&quot; fetchpriority=&quot;high&quot; src=&quot;https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png&quot; srcset=&quot;https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png?w=400 400w, https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png?w=700 700w, https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png?w=1000 1000w, https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png?w=1500 1500w, https://images.ctfassets.net/63bmaubptoky/YF-YpHSuj5jHYvtGcxjqi8CfX70JSa1rKFAu-Sszgow/2bf5b5ffcf1bc66e548e4af58a9b6fe1/HR-Strategic-planning-Australia-CAP-header.png?w=2200 2200w&quot; sizes=&quot;(min-resolution: 2x) 2200px, (min-width: 992px) 1000px, 95vw&quot;/&gt;&lt;p&gt;With the right resource planning strategy and some &lt;a href=&quot;/directory/5/human-resource/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;helpful software&lt;/a&gt;, your HR department can make sure your most valuable asset is protected—your staff.  &lt;/p&gt;&lt;h2&gt;Why does strategic human resource planning matter?&lt;/h2&gt;&lt;p&gt;If you’re new to the concept of strategic human resource planning, here’s a quick rundown of why every growing business can benefit from it. &lt;/p&gt;&lt;p&gt;First, let’s take a step back and consider the aspects of the business that HR is responsible for: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;Finding and recruiting new staff&lt;/li&gt;&lt;li&gt;Onboarding new employees&lt;/li&gt;&lt;li&gt;Retraining and upskilling current employees&lt;/li&gt;&lt;li&gt;Ensuring employee satisfaction&lt;/li&gt;&lt;li&gt;Managing employee reward schemes&lt;/li&gt;&lt;li&gt;Overseeing holidays and sick leave for all staff&lt;/li&gt;&lt;li&gt;Managing staff complaints and warnings&lt;/li&gt;&lt;li&gt;Selecting and advising employee benefit schemes &lt;/li&gt;&lt;li&gt;Helping existing employees transition out of the business&lt;/li&gt;&lt;li&gt;Organising remote working and flexi-working for employees. &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Without planning what resources you need, your HR team will likely fall short on some of these tasks. Beyond that, they won’t have the flexibility needed for businesses that are growing in exciting (but sometimes unpredictable) ways. &lt;/p&gt;&lt;h2&gt;The benefits of advanced HR planning&lt;/h2&gt;&lt;p&gt;The goal of strategic planning for a HR department isn’t just to make sure staff stay on top of all of their tasks. Rather, it’s to help the department align its workflow and processes with the overall business goals—especially in the age of remote working. &lt;/p&gt;&lt;p&gt;In other words, strategic human resource planning means your business and employees will thrive. They can still achieve their goal whether working from the office or from at home; and perhaps faster than ever. &lt;/p&gt;&lt;p&gt;There are &lt;a href=&quot;https://employmenthero.com/blog/hr/hr-strategy-plan/&quot; rel=&quot;noopener nofollow noreferrer&quot; target=&quot;_blank&quot;&gt;many benefits&lt;/a&gt; to resource planning, including:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Employees feel empowered and secure because they understand their role and what expectations are. This means they’ll stay longer, thus improving overall retention rate and the quality of staff. &lt;/li&gt;&lt;li&gt;Business leaders can focus on what matters most—steering the business toward success—without having to worry about each employee individually. &lt;/li&gt;&lt;li&gt;The culture of your business grows and develops, becoming more clearly defined for all employees and lending to the overall strength and unity of your workforce.&lt;/li&gt;&lt;li&gt;The business itself will grow at a faster rate, because your HR team will be able to meet unexpected developments, and they won’t be wasting their time on unnecessary tasks. &lt;/li&gt;&lt;/ul&gt;&lt;h2&gt;How to improve human resource planning&lt;/h2&gt;&lt;p&gt;Now that you know how important it is for an HR team to have a strategy, how exactly do you go about implementing and improving one of your own? &lt;/p&gt;&lt;p&gt;Here are our top tips on how to improve strategic HR planning:&lt;/p&gt;&lt;h3&gt;1. Take stock of where you are now&lt;/h3&gt;&lt;p&gt;Before you can start planning for the future, you need to have a deep understanding of the current state of affairs. &lt;/p&gt;&lt;p&gt;Take a look at your business and start recording what resources you have on hand now. If you aren’t already using one, this would be a great time to invest in an &lt;a href=&quot;/directory/5/human-resource/software?features[]=Employee+Database&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;employee management software system&lt;/a&gt;. &lt;/p&gt;&lt;p&gt;You’ll want to ask a few questions during this process: &lt;/p&gt;&lt;ol&gt;&lt;li&gt;What processes do we have in place? Which ones are missing? &lt;/li&gt;&lt;li&gt;Do employees have career development plans? &lt;/li&gt;&lt;li&gt;Is anyone preparing to onboard or depart the business now? &lt;/li&gt;&lt;li&gt;What are our current employee expenses? &lt;/li&gt;&lt;/ol&gt;&lt;p&gt;Make sure you record all the information somewhere &lt;a href=&quot;/blog/1545/poor-password-management-culture-australian-smes&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;secure&lt;/a&gt; and, if possible, ask multiple people to check through it. Using &lt;a href=&quot;/directory/30923/password-management/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;password management systems&lt;/a&gt; is a safe way to store business credentials. &lt;/p&gt;&lt;h3&gt;2. Interview your current staff, from the top down&lt;/h3&gt;&lt;p&gt;To map out a strategy, you need to understand the company’s goals and pain points. You’ll need to interview multiple people in different parts of the business to get an accurate picture. &lt;/p&gt;&lt;h4&gt;Start with the leaders of your business&lt;/h4&gt;&lt;p&gt;Hold a meeting where they can outline their short-term and long-term goals for the business. Ask them to be as specific as possible, so that you are certain of where you’ll need to put resources, processes, and people into play.  &lt;/p&gt;&lt;h4&gt;Spend time working closely with the CFO or their team &lt;/h4&gt;&lt;p&gt;You will need a good overview of the business financial goals, as that will directly impact how many new employees you can onboard and what sort of employee benefits you can provide. &lt;/p&gt;&lt;h4&gt;Meet with managerial staff and ask them about their current teams&lt;/h4&gt;&lt;p&gt;Ask them to run through each employee and their role, their history with the company, and how that employee is performing and enjoying their job. &lt;/p&gt;&lt;p&gt;Once you’ve done this, you’ll have the three big takeaways you need to build your strategy: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;The company’s long-term and short-term goals&lt;/li&gt;&lt;li&gt;The company’s financial health and projection &lt;/li&gt;&lt;li&gt;Areas where there are gaps in staff and the retraining of current employees&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Now it’s time to start building the strategy itself. &lt;/p&gt;&lt;h3&gt;3. Divide your strategy into sections&lt;/h3&gt;&lt;p&gt;There’s a good chance your strategic human resource planning will result in a lot of changes, so it’s best to work through the process in stages. &lt;/p&gt;&lt;p&gt;The order in which you tackle these stages will vary depending on your business needs, but here are some places to start: &lt;/p&gt;&lt;h4&gt;Process improvements&lt;/h4&gt;&lt;p&gt;A big part of human resource efficiency is down to the process you have in place. As you do your research, you’ll find places where processes don’t exist or aren’t doing what they need to do. &lt;/p&gt;&lt;h4&gt;Identify key dates in the coming year&lt;/h4&gt;&lt;p&gt;Look through the upcoming calendar year and mark off the most important dates. Add in things like any employee departures or retirements, as well as moments when your business is likely to need more staff to meet business demands. Use these to prioritise your strategy for the next twelve months. &lt;/p&gt;&lt;h4&gt;Contingency plans&lt;/h4&gt;&lt;p&gt;There will undoubtedly be unexpected developments in the near future that will impact your HR team as we saw globally with the coronavirus pandemic in 2020. Though you can’t predict the future, you can plan for potential scenarios based on what’s happened in the past or with other companies like yours. &lt;/p&gt;&lt;h3&gt;4. Remember, your strategy will grow and change&lt;/h3&gt;&lt;p&gt;A strong strategic human resource plan isn’t something that can simply be written up and put in a folder for the year. It needs to be tended to and reassessed frequently, and there’s no doubt it will change as your business does. &lt;/p&gt;&lt;p&gt;Set regular meetings with your HR team and other stakeholders in the business to routinely review the strategy and adjust it as needed. Though you want to remain firm on processes and standards you set, your strategy overall will benefit if it’s flexible and agile.  &lt;/p&gt;&lt;p&gt;Though it may seem overwhelming now, a strategy will help the HR department feel prepared to tackle any challenges they may face. Startups with limited resources can ease the process with the right technology in place.&lt;br/&gt;&lt;/p&gt;&lt;h3&gt;5. Adopt digital HR solutions that support work from home&lt;/h3&gt;&lt;p&gt;The adoption of digital HR processes has become crucial, thanks to the impact of the COVID-19 crisis. Technology is now being integrated into every area of HR, including self-service tools for onboarding. &lt;/p&gt;&lt;p&gt;As many employees have no choice but to work from home and may want to continue doing so post-pandemic, the use of digital tools such as &lt;a href=&quot;/directory/31855/remote-work/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;remote working software&lt;/a&gt; is accelerating. &lt;/p&gt;&lt;p&gt;HR technologies are available for access by both employee and employer from anywhere and can be used for processes, scheduling, &lt;a href=&quot;/blog/1624/best-practices-training-remote-employees-tips-tricks-tools&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;training&lt;/a&gt;, and requests. As this way of working is the new norm, companies should adopt the best practices for their employees in remote settings.&lt;/p&gt;&lt;p&gt;Strategic human resource planning may seem daunting but it has many benefits for both employees and managers, which is key for the organisational success of your company.&lt;br/&gt;&lt;/p&gt;&lt;div class=&quot;box-idea&quot;&gt;Looking for &lt;a href=&quot;/directory/5/human-resource/software?overall_rating_ge=4&quot; rel=&quot;noopener noreferrer&quot; class=&quot;evnt&quot; data-evac=&quot;ua_click&quot; data-evca=&quot;Blog_idea&quot; data-evna=&quot;engagement_blog_product_category_click&quot; target=&quot;_blank&quot;&gt;HR software&lt;/a&gt;? Check out our catalogue!&lt;/div&gt;","dateModified":"2022-11-15T18:54:45.000000Z","datePublished":"2021-07-29T10:30:03.000000Z","headline":"5 key ways to improve your strategic human resource planning","inLanguage":"en-AU","mainEntityOfPage":"https://www.capterra.com.au/blog/1591/improve-strategic-human-resource-planning#webpage","publisher":{"@id":"https://www.capterra.com.au/#organization"}}]}
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