15 years helping Australian businesses
choose better software
Change is inevitable for both companies and individuals alike. It can be an uncomfortable shift for employees when organisational change occurs. So how can SMEs implement change management processes to ensure these... Continue Reading
Capterra surveyed 350 business decision-makers in Australia about their software purchases in 2023 and the areas they might have experienced buyer's regret. What will decision-makers do to improve their software... Continue Reading
When hiring staff, avoiding recruitment bias is not only a matter of ethical consideration, but a diverse workplace can bring together employees with different perspectives, experiences and ideas. This can help smaller... Continue Reading
Keeping up with consumer behaviour trends offers invaluable insights for businesses to stay competitive. However, sudden shifts are inevitable due to factors, such as technological advancements and global events. We... Continue Reading
Smaller, fast-growing companies can face high volumes of job applications due to their rapid expansion and increase in recruitment needs. But what can small to medium-sized enterprises (SMEs) do to navigate hiring... Continue Reading
Leveraging digital workplace tools can help businesses stay competitive and adapt to changing work environments. With advantages such as driving efficiency and saving time, do the pros of adopting digital technologies... Continue Reading
This article was originally published on 27/02/23. In this article, we break down the key points that small businesses need to know about Single Touch Payroll (STP) reporting, STP phase 2, and how to provide information... Continue Reading
Customising training sessions in technologies for digital natives (those who have grown up around technology) and digital immigrants (those who adapted to its evolution) is crucial when building a work environment that... Continue Reading
Construction site safety is crucial as dangerous equipment and physically rigorous tasks require precautions and safety measures to prevent on-site accidents or fatalities. This article outlines the five best practices... Continue Reading
Successful smart cities require partnerships between governments, the private sector, and communities to help improve urban living and make cities easier to do business in. What are the advantages and challenges of... Continue Reading
This article was originally published on 08/06/2020. Virtual house tours offer numerous benefits for real estate professionals, enhancing their ability to market properties effectively and provide value to both clients... Continue Reading
What are the latest construction industry trends in Australia? This article covers green building and sustainability, the rise of construction technology (ConTech) and the use of software, drones, robotics, and more.... Continue Reading
From improving video quality to reducing production costs, marketers should consider using artificial intelligence (AI) to help with content creation. Read our survey results to see how many companies use AI-generated... Continue Reading
Social media video marketing can benefit businesses with small marketing budgets as it’s a cost-effective way to reach large and even global audiences. But how are companies leveraging the use of social media sites,... Continue Reading
With artificial intelligence (AI) tools popping up everywhere, human resource (HR) departments may find AI data helpful with hiring, retention or lay-off decision-making. But are small to medium-sized enterprises (SMEs)... Continue Reading
Business risks, such as economic downturn and over-hiring during the pandemic, may be behind some of the recent job lay-offs in Australia. But how many companies use offboarding strategies to handle redundancies?... Continue Reading
This article was originally published on 10/23/2020. In this article, Capterra answers the question what is Software as a Service (SaaS)? We look at the benefits of SaaS for both consumers and businesses. What does the... Continue Reading
Influencer marketing can benefit businesses with small marketing budgets. Content creators with many followers may help brands they promote to drive sales results. But what do consumers prefer when it comes to brand... Continue Reading
This article was originally published on 13/02/2020 Brainstorming tools can help managers and employees to generate and share creative ideas. In this article, Capterra asks, what is a mind map? We explain how to create... Continue Reading
Livestream shopping is already popular amongst social media users who purchase products online in China. But does live shopping have a future in Australia? Capterra surveyed over 1,000 online consumers who regularly use... Continue Reading
This article was originally published on 27/05/2020 As many companies nationwide now use the hybrid working model, sales managers need to ensure motivation levels stay consistent in the team. Managing remote staff is... Continue Reading
The waterfall methodology is more than 50 years old. We ask whether it still has a place as a project management framework and what the benefits are for today’s small businesses. Continue Reading
This article was originally published on 27/07/2020 Digital onboarding is the process of using tools and platforms to onboard and train new employees. In this article, Capterra outlines the digital onboarding steps for... Continue Reading
This article was originally published on 17/03/2021. Without a risk management strategy, companies are less prepared to handle unforeseen incidents and weather any accidents. In this article, Capterra outlines the... Continue Reading
Flexibility in the workplace can include changes to employees’ work hours or location or even the four-day work week scheme that a few companies are introducing nationwide. Capterra interviewed nearly 1,000 employees to... Continue Reading