Published on 23/10/2020 by Anna Hammond

Software as a Service (SaaS) is a relatively recent way of providing software that has seen continuous growth, but its name isn’t exactly easily understandable. SaaS is closely related to cloud computing, although they’re not the... Continue Reading

Published on 23/09/2020 by Anna Hammond and Lucca Rossi

Business intelligence (BI) software is a data analysis system that allows users to access, analyse and share information about their business. In turn, they can use performance metrics to make important business decisions every... Continue Reading

Published on 03/09/2020 by Anna Hammond

Before the world was hit by the coronavirus pandemic, the Australian highstreet was already struggling. In an adapt-to-survive strategy, much of the retail world made the important decision to invest more in eCommerce strategies.... Continue Reading

Published on 02/09/2020 by Anna Hammond

Working from home in light of COVID-19 has strengthened the digital workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the increasing... Continue Reading

Published on 25/08/2020 by Anna Hammond

Despite decreases in in-store shopping, Capterra’s latest survey of 1,020 consumers reveals one silver lining: COVID-19 has driven the growth of online shopping in Australia. Consequently, businesses have had to pay more... Continue Reading

Published on 19/08/2020 by Anna Hammond

We’re living in an increasingly on-demand world, so it’s no surprise that we’re expecting things faster, better and easier. In other words: now!  For transport companies and delivery services, this presents a double challenge:... Continue Reading

Published on 12/08/2020 by Anna Hammond

When considering digitisation vs digitalisation, the specific meanings are vital. Even the most tech-savvy individual might confuse these terms. However, understanding the distinction can be the difference between owning a... Continue Reading

Published on 11/08/2020 by Anna Hammond

Route optimisation helps businesses worldwide, including Australia, maximise their completed orders. According to Market Research Future, the global route optimisation software market will reach $7.10 billion by 2023 at a CAGR of... Continue Reading

Published on 03/08/2020 by Anna Hammond

Australia chose to relax social distancing rules in May, allowing many consumers to enjoy their first post-lockdown outing to pubs, clubs and restaurants. However, governments advised hospitality venues and punters to tread... Continue Reading

Published on 27/07/2020 by Anna Hammond

As the world continues to fight the coronavirus, Australia is advising businesses to allow staff to continue working from home where appropriate. To help businesses that are hiring while remote, we share five digital onboarding... Continue Reading

Published on 20/07/2020 by Anna Hammond

A cashless bar system is a necessity in our new way of life. Not only do cashless payment systems help prevent the spread of COVID, but they are also more convenient for customers and bar owners.  We’ve researched and compiled a... Continue Reading

Published on 13/07/2020 by Anna Hammond

In 2020, companies have had to embrace the option of remote work policies more than ever. Yet despite the acceleration, the work-from-home movement isn’t new. A 2019 survey of 2,500 workers by Buffer shows that 99% of respondents... Continue Reading

Published on 08/07/2020 by Anna Hammond, Lucca Rossi and Sonia Navarrete

In the wake of lockdown initiations, the world experienced a rapid increase in digitalisation. Business leaders transformed business models to meet new market needs. They also invested in technologies, such as VPN systems and... Continue Reading

Published on 30/06/2020 by Anna Hammond

HR technology has integrated into the human resources department over the last decade—and as technology advances, the inclusion of artificial intelligence (AI) technology has grown with it. Many HR professionals are embracing... Continue Reading

Published on 23/06/2020 by Chiara Casse and Anna Hammond

There is no doubt that we are experiencing a unique moment in our lives. Naturally, the situation may be a cause of uncertainty in companies, particularly regarding hiring plans.  However, for those businesses that are still... Continue Reading

Published on 17/06/2020 by Anna Hammond

Less than half (49%) of decision-makers said their employer had a business continuity plan in place before the outbreak, according to Capterras survey. Those without one had to pull together last-minute recovery plans to safely... Continue Reading

Published on 10/06/2020 by Anna Hammond

Australian businesses have faced one of their hardest years to date. As a result, companies are leaning heavily on software acquisition to survive. Based on Capterra’s latest survey results, we reveal how technology in Australia... Continue Reading

Published on 08/06/2020 by Anna Hammond

Virtual house tours allow buyers to experience home designs before they visit your listing in person. Prospects can explore architecture and home designs in outstanding detail. Similarly, high-performance virtual tour software... Continue Reading

Published on 27/05/2020 by Anna Hammond

Is your sales department struggling with motivation while working from home? Capterra reveals 8 sales motivation tips from experts in Australia. 8 sales motivation tips to inspire remote sales teams Lockdown rules may have... Continue Reading

Published on 26/05/2020 by Anna Hammond and Laíze Damasceno

This crisis communication article was adapted from Capterra Brazil and translated into English. In her latest article for Capterra, Laíze Damasceno demonstrates why businesses must have a crisis communication strategy. She also... Continue Reading

Published on 22/05/2020 by Anna Hammond and Lucca Rossi

A Business Continuity Plan (BCP) is essential for any company, no matter the size. As we learned from the COVID-19 pandemic, no organisation is impervious from potential disaster. Additionally, according to a Capterra survey,... Continue Reading

Published on 21/05/2020 by Anna Hammond

In a study of 516 respondents, Capterra reveals how receptive Australian millennials are to the involvement of artificial intelligence (AI) technology in recruitment. Key highlights from the survey include:  78% believe AI could... Continue Reading

Published on 20/05/2020 by Anna Hammond and Lucca Rossi

The coronavirus pandemic has caused an unprecedented health crisis, disrupting hospitals and putting a strain on healthcare professionals around the world. As a result of the pressure put on health centres, there has been an... Continue Reading

Published on 13/05/2020 by Anna Hammond, Ines Bahr and Lucca Rossi

COVID-19 has disrupted the world of work in Australia and beyond. In a study of 4,600 global respondents, Capterra explores the current and future remote working trends emerging from this experience. What measures have businesses... Continue Reading

Published on 30/04/2020 by Anna Hammond

The fight against COVID-19 has led many of us indoors. As a result, companies across Australia are allowing employees to work from home to stay in line with isolation guidelines. More than half (57%) of Australian SMEs are now... Continue Reading