---
description: For anyone looking for business software! Read advice on finding software for your startup, field service business, doctor's office, nonprofit, and more.
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title: Software Buying Tips and Advice for Businesses - Capterra Blog
---

# Blog

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> Expert insights, guides, and tips to help you choose the right software.

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## Articles

1. [Software buying trends in Australia 2026: Planning and user reviews boost ROI and lessen disruption](https://www.capterra.com.au/blog/7674/software-buying-trends-2026-australia) — 29/10/2025 — Laura Burgess — Australian companies are adopting new technologies to stay competitive, but selecting the incorrect tool can be complex and lead to costly setbacks. To support better decision-making, we outline th...
2. [Capterra’s “Best of” Badge Program Methodologies](https://www.capterra.com.au/blog/7641/best-of-badges-methodologies-australia) — 23/07/2025 — Capterra — Our exclusive “Best of” badge program highlights the highest-rated products based on verified user reviews in specific categories. Badges include recognitions for best ease of use and best value on...
3. [Capterra Australia’s Best Product Lists Methodologies](https://www.capterra.com.au/blog/7620/best-product-lists-methodologies) — 12/06/2025 — Capterra — At Capterra, we use proprietary data to offer our audience unique, independent, and objective insights. Our data sources and methodologies ensure the quality and accuracy of our information.
4. [Capterra Software Buyers Guides Methodology](https://www.capterra.com.au/blog/7589/buyers-guide-methodologies-au) — 22/01/2025 — Capterra — Capterra Buyers Guides are designed with our proprietary data and insights to support software buyers as they evaluate systems most appropriate for their needs. Below are the sources used to produc...
5. [Capterra’s Proprietary Data & Research Methodologies](https://www.capterra.com.au/blog/7587/proprietary-data-research-au) — 22/01/2025 — Capterra — At Capterra, we rely on proprietary data to offer our audience unique, independent, and objective insights. Our data sources and methodologies ensure the quality and accuracy of the information we ...
6. [How Capterra Collects and Verifies Reviews](https://www.capterra.com.au/blog/7577/how-we-verify-reviews) — 22/01/2025 — Capterra — As a software marketplace, we place significant emphasis on the credibility of user reviews, prioritising their transparency and reviewer authenticity above all. Our review verification process att...
7. [How Capterra Ensures Transparency](https://www.capterra.com.au/blog/7576/how-we-ensure-transparency) — 17/01/2025 — Capterra — Capterra is a marketplace connecting business leaders to the right software providers so they can make informed purchase decisions. We’re deeply committed to offering a business platform anchored i...
8. [Capterra Australia Newsroom 2024](https://www.capterra.com.au/blog/6514/newsroom-capterra-australia-2024) — 20/12/2024 — Andrew Blair — Welcome to the Capterra press room\! Here you'll find all the press releases for the studies carried out in 2024.
9. [Pro tips on how Australian companies can harness AI in cybersecurity](https://www.capterra.com.au/blog/7563/ai-in-cybersecurity-solutions) — 29/11/2024 — Amanda Johnstone, Niels Juist — Is AI in cybersecurity an asset or a threat? Many IT professionals in Australia worry about using AI in cybersecurity, but AI technologist Amanda Johnstone sees it as a powerful defence tool. She s...
10. [Capterra's 2025 Tech Trends Report: Leaning on tech for growth, Australian businesses need a strategy for ROI](https://www.capterra.com.au/blog/7558/technology-adoption-software-trends-australia-2025) — 25/11/2024 — Laura Burgess — With technology adoption set to increase globally in 2025, Capterra surveyed business decision-makers in Australia about their current software purchase choices. We look at how companies can maximi...
11. [How AI can help Australian SMEs to transform their social media strategy](https://www.capterra.com.au/blog/7552/benefits-of-ai-in-social-media) — 12/11/2024 — Niels Juist — Marketing thought leaders Jeff Bullas and Pam Didner share their insights on how GenAI is transforming content creation to maximise the impact of social media campaigns and save valuable time for m...
12. [AI in recruitment: How to find the balance for successful implementation](https://www.capterra.com.au/blog/7538/balance-the-use-of-ai-in-recruitment) — 30/10/2024 — Brian Westfall, Andrew Blair — AI in recruitment offers undeniable benefits, but some Australian job seekers feel that companies rely too much on automation, leading to impersonal experiences which can repel talent. Striking the...
13. [Two-thirds of Aussie job seekers harness AI to ‘level up’ in recruitment processes](https://www.capterra.com.au/blog/7191/how-to-identify-ai-use-in-recruitment-process) — 22/10/2024 — Brian Westfall, Andrew Blair — AI tools can be considered fair play to enhance applicant profiles on resumes or websites like LinkedIn to stand out among the competition. However, the power of AI tools also threaten to deceive r...
14. [Strategies from a CX pro to master AI in customer service](https://www.capterra.com.au/blog/7186/implementing-ai-in-customer-service) — 11/10/2024 — Niels Juist — Renowned CX thought leader and author Shep Hyken delves into how AI-driven customer service tools and external agencies empower Australian service centres to expand their operations and elevate the...
15. [Housing challenges caused by short-term rentals: How technology can help the Australian property market](https://www.capterra.com.au/blog/7173/technology-to-help-combat-short-term-rental-challenges) — 10/10/2024 — Eduardo Garcia, Andrew Blair — Short-term rental platforms are seen as a contributing factor to the housing affordability crisis in Australia, but could technology help iron out the challenges they bring to the housing market?
16. [As 57% of Australian companies use AI in customer services, their biggest challenge is consumer trust](https://www.capterra.com.au/blog/6915/how-to-improve-cx-with-ai-in-customer-service-australia) — 09/10/2024 — Laura Burgess — Using artificial intelligence (AI) in customer services helps companies improve the customer experience (CX). But how can businesses mitigate consumer trust concerns and effectively implement AI in...
17. [Enhancing online customer experience: a CX pro shares strategies for success](https://www.capterra.com.au/blog/6923/customer-experience-strategies) — 30/09/2024 — Niels Juist — Customer experience plays a crucial role in enhancing online sales. CX thought leader Blake Morgan shares her insights on tech driven solutions retailers can use to upgrade their customer experience.
18. [AI readiness roadmap: a guide for Australian project managers](https://www.capterra.com.au/blog/7164/ai-project-management-tools) — 26/09/2024 — Niels Juist — As AI becomes increasingly integrated into project management software, the skills required for project managers are evolving. Project management coach and author Peter Taylor shares his insights o...
19. [Technology can drive decisions for 68% of tenants: The advantage of property management software for Aussie landlords](https://www.capterra.com.au/blog/6886/property-management-software-enhances-tenant-experiences) — 19/09/2024 — Eduardo Garcia, Andrew Blair — With tenants fleeing high rents in Australia’s state capitals, landlords in both cities and outer regions can outshine competitors by adopting property management tech solutions that improve tenant...
20. [Aussie project managers adopt EQ for better team management, decision-making, and problem-solving](https://www.capterra.com.au/blog/6888/eq-in-project-management-strategies-for-australian-project-managers) — 10/09/2024 — Olivia Montgomery, Andrew Blair — Over half (53%) of Australian project management professionals say the application of a high level of emotional intelligence (EQ) has a significant impact within a project team in helping them to a...
21. [Over half of Australian companies using customer service tech see their CSAT score improve](https://www.capterra.com.au/blog/6890/how-technology-helps-csat-and-a-customer-service-strategy) — 05/09/2024 — Laura Burgess — Customer service technology helps businesses enhance their customer satisfaction (CSAT) scores by streamlining operations, providing faster responses, and personalising interactions. In this articl...
22. [How an HR futurist would get your team to embrace the office](https://www.capterra.com.au/blog/6875/hr-return-to-office-advice-from-futurist) — 30/08/2024 —  Lisa Morris , Niels Juist — Contributor: Dan Schawbel
23. [Aussie businesses see value in AI labels on social media content but exercise caution](https://www.capterra.com.au/blog/6872/australian-businesses-value-ai-labels-on-social-media-but-are-cautious) — 29/08/2024 — Molly Burke, Andrew Blair — Should labelling AI-generated content on social media be an ethical consideration or an obligation for Australian companies to disclose?
24. [How are Aussie businesses planning to use generative AI tools to produce social media content?](https://www.capterra.com.au/blog/6542/businesses-increase-generative-ai-use-for-social-media-content) — 19/08/2024 — Molly Burke, Andrew Blair — In this article, Capterra finds out what businesses can do to keep up with GenAI trends safely and effectively.
25. [AI in project management benefits Aussie businesses in 3 key areas](https://www.capterra.com.au/blog/6854/ai-in-project-management-benefits-aussie-businesses-in-three-key-ways) — 18/08/2024 — Andrew Blair, Olivia Montgomery — Australian project managers (PMs) identify three areas where artificial intelligence (AI) in project management (PM) benefits their company: task automation, predictive analytics, and risk manageme...

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## Links

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