Published on 20/01/2022 by Ojasvini

As per a report published by CMO, Australian customers are among the highest chatbot users globally. The report also says that brands are progressively using chatbots as a significant platform for customer interaction. One of the... Continue Reading

Published on 18/01/2022 by Laura Burgess

Throughout different stages of the COVID-19 pandemic, Australia has been subject to a series of lockdowns. Some employees have had no choice but to work from home with their kids who have been remote learning. The longest stretch... Continue Reading

Published on 24/12/2021 by Sukanya Awasthi

Gone are the days when content may have been considered a ‘good to have’ feature and nothing more. Content affects more than just marketing; it has possibly become an integral aspect of businesses —affecting nearly every area... Continue Reading

Published on 17/12/2021 by Ojasvini

As per The Infinite Dial 2021 Australia —a research report on digital media trends— 91% of the Australian population is aware of podcasting. The report further goes on to say that 37% of Australians over the age of 12 listen to... Continue Reading

Published on 25/11/2021 by Ojasvini

Today’s digital landscape is a competitive one. With 2022 around the corner, one of the biggest challenges businesses might face could be how to reach customers effectively using the appropriate media channel. Consumers have more... Continue Reading

Published on 11/11/2021 by Laura Burgess

Cryptocurrencies (or digital currencies) have been around since 2009, but it’s only within the last few years that there has been a boom in the crypto market. Banks around the world are now researching and piloting their own... Continue Reading

Published on 27/10/2021 by Laura Burgess

Cryptocurrency is a form of digital money (coins or tokens), which people may use to make transactions, buy goods and use services online. This form of digital cash requires a crypto wallet to store the private keys, or passwords,... Continue Reading

Published on 06/10/2021 by Laura Burgess

Sustainability is important to both consumers and employees, but what does it mean to company managers? Capterra surveyed nearly 300 managers of small to midsize enterprises (SMEs with less than 250 employees), across a range of... Continue Reading

Published on 20/09/2021 by Laura Burgess

Sustainable practices in business are now more important than ever as we’re seeing that many corporations largely contribute to environmental and social problems, such as climate change, pollution, or underpaid workers. Consumers... Continue Reading

Published on 18/08/2021 by Laura Burgess and Bruno Peláez

What is 5G? 5G technology is the new generation of mobile Internet connections, which may leverage many opportunities for small and medium-sized businesses. A notable advantage of 5G is the connection speed, which runs even... Continue Reading

Published on 04/08/2021 by Sukanya Awasthi

Since the outbreak of COVID-19, disruptions to traditional health services and an increasing demand for telehealth have accelerated the use of telehealth services in Australia. Telehealth psychology is playing a major part in... Continue Reading

Published on 29/07/2021 by Laura Burgess

This article was originally published on 16/12/2019 If your staff is the lifeblood of your business, then the human resource (HR) department is the heart. They’re charged with keeping all the different extremities in good health... Continue Reading

Published on 15/06/2021 by Laura Burgess

Artificial intelligence (AI) is increasingly being implemented into the healthcare sector in Australia, especially with recent plans by the government to invest funding into AI health research. AI can be described as computer... Continue Reading

Published on 28/05/2021 by Laura Burgess

As the coronavirus pandemic forced the nation into lockdown in March 2020, patients were still able to have remote medical consultations with their specialist or GP from the safety of their own home. This has been possible thanks... Continue Reading

Published on 31/03/2021 by Anna Hammond and Sonia Navarrete

Despite COVID-19 bringing a year of immense disruption, technology like digital workplace software has meant many office-based businesses were able to survive. To make this decision, it’s important to look at 2020 as a case study... Continue Reading

Published on 29/03/2021 by Capterra

Whether you’re a stage director, an architect, or just a hobbyist 3D modeller, 3D CAD software helps plan and develop 3D designs for manufacturing, engineering, and 3D printing. However, it can be tricky to know which is the best... Continue Reading

Published on 17/03/2021 by Capterra

When running an SME, it can be easy to underestimate the importance of risk management. Small businesses can rarely afford to weather accidents and other unexpected incidents if they are not well-prepared. There are many... Continue Reading

Published on 04/03/2021 by Anna Hammond

When it comes to monitoring staff, there is plenty of employee monitoring software available to help keep track of individual employee productivity and performance. However, the use of this software can come at the cost of... Continue Reading

Published on 18/02/2021 by Capterra

What is inbound marketing? When running a company, it is important to understand this concept, as it can revolutionise how your business generates new business. If properly applied, an inbound marketing strategy can become... Continue Reading

Published on 28/01/2021 by Sonia Navarrete

Keeping projects organised is crucial for maintaining a productive work environment. Everybody needs to be on the same page and know what they need to do. Free project management software helps make this easy, providing the... Continue Reading

Published on 13/12/2020 by Anna Hammond

Having the ability to sign electronic documents digitally is helpful when you cannot be physically present or need to speed up the sign-off of paperwork by email. Indeed, in today’s more socially distanced world, an electronic... Continue Reading

Published on 08/12/2020 by Anna Hammond

Managing properties is no easy task, and it’s important to stay on top of all facets of property ownership. Whether you’re dealing with property maintenance, finding tenants or collecting payments, rental property management... Continue Reading

Published on 03/12/2020 by Anna Hammond

Scheduling software helps businesses keep control of client meetings, shared company resources and employee schedules. Organisation is the key to staying on top of everything, so we’ve picked out the best free scheduling software... Continue Reading

Published on 26/11/2020 by Anna Hammond

The Internet is a great tool for small businesses to connect with customers from all over the world. However, that also increases your level of exposure. From snoopers to hackers, there are plenty of bad actors online that are... Continue Reading

Published on 10/11/2020 by Anna Hammond

When Australia first went into a lockdown in March 2020, it was unclear how businesses would cope. To many, working from home full-time was a brand new concept. One key area of concern was how administrators and supervisors would... Continue Reading