Capterra Blog

Published on 04/12/2023 by Emilie Audubert and Anna Sheridan

Every company has a source of innovation and improvement available at its fingertips: the opinion of its employees. In this article, we explain how to implement a suitable employee satisfaction questionnaire to make the most of... Continue Reading

Published on 27/11/2023 by Ines Bahr and Laura Burgess

Change is inevitable for both companies and individuals alike. It can be an uncomfortable shift for employees when organisational change occurs. So how can SMEs implement change management processes to ensure these changes run... Continue Reading

Published on 22/11/2023 by Laura Burgess

Capterra surveyed 350 business decision-makers in Australia about their software purchases in 2023 and the areas they might have experienced buyer's regret. What will decision-makers do to improve their software selection... Continue Reading

Published on 17/11/2023 by Laura Burgess and Anna Hammond

When hiring staff, avoiding recruitment bias is not only a matter of ethical consideration, but a diverse workplace can bring together employees with different perspectives, experiences and ideas. This can help smaller businesses... Continue Reading

Published on 07/11/2023 by Laura Burgess

Keeping up with consumer behaviour trends offers invaluable insights for businesses to stay competitive. However, sudden shifts are inevitable due to factors, such as technological advancements and global events. We reviewed a... Continue Reading

Published on 31/10/2023 by Laura Burgess

Smaller, fast-growing companies can face high volumes of job applications due to their rapid expansion and increase in recruitment needs. But what can small to medium-sized enterprises (SMEs) do to navigate hiring process... Continue Reading

Published on 30/10/2023 by Laura Burgess

Leveraging digital workplace tools can help businesses stay competitive and adapt to changing work environments. With advantages such as driving efficiency and saving time, do the pros of adopting digital technologies outweigh... Continue Reading

Published on 27/10/2023 by Laura Burgess and Anna Hammond

This article was originally published on 27/02/23. In this article, we break down the key points that small businesses need to know about Single Touch Payroll (STP) reporting, STP phase 2, and how to provide information to the... Continue Reading

Published on 17/10/2023 by Laura Burgess

Customising training sessions in technologies for digital natives (those who have grown up around technology) and digital immigrants (those who adapted to its evolution) is crucial when building a work environment that embraces... Continue Reading

Published on 29/09/2023 by Laura Burgess

Construction site safety is crucial as dangerous equipment and physically rigorous tasks require precautions and safety measures to prevent on-site accidents or fatalities. This article outlines the five best practices that site... Continue Reading

Published on 28/09/2023 by Laura Burgess

Successful smart cities require partnerships between governments, the private sector, and communities to help improve urban living and make cities easier to do business in. What are the advantages and challenges of smart city... Continue Reading

Published on 22/09/2023 by Laura Burgess and Anna Hammond

This article was originally published on 08/06/2020. Virtual house tours offer numerous benefits for real estate professionals, enhancing their ability to market properties effectively and provide value to both clients and... Continue Reading

Published on 20/09/2023 by Laura Burgess

What are the latest construction industry trends in Australia? This article covers green building and sustainability, the rise of construction technology (ConTech) and the use of software, drones, robotics, and more. What does... Continue Reading

Published on 31/08/2023 by Laura Burgess

From improving video quality to reducing production costs, marketers should consider using artificial intelligence (AI) to help with content creation. Read our survey results to see how many companies use AI-generated videos for... Continue Reading

Published on 24/08/2023 by Laura Burgess

Social media video marketing can benefit businesses with small marketing budgets as it’s a cost-effective way to reach large and even global audiences. But how are companies leveraging the use of social media sites, such as... Continue Reading

Published on 31/07/2023 by Laura Burgess

With artificial intelligence (AI) tools popping up everywhere, human resource (HR) departments may find AI data helpful with hiring, retention or lay-off decision-making. But are small to medium-sized enterprises (SMEs) leveraging... Continue Reading

Published on 29/06/2023 by Laura Burgess

Business risks, such as economic downturn and over-hiring during the pandemic, may be behind some of the recent job lay-offs in Australia. But how many companies use offboarding strategies to handle redundancies? Capterra... Continue Reading

Published on 02/06/2023 by Laura Burgess and Anna Hammond

This article was originally published on 10/23/2020. In this article, Capterra answers the question what is Software as a Service (SaaS)? We look at the benefits of SaaS for both consumers and businesses. What does the future of... Continue Reading

Published on 31/05/2023 by Laura Burgess

Influencer marketing can benefit businesses with small marketing budgets. Content creators with many followers may help brands they promote to drive sales results. But what do consumers prefer when it comes to brand influencers?... Continue Reading

Published on 18/05/2023 by Laura Burgess and Anna Hammond

This article was originally published on 13/02/2020 Brainstorming tools can help managers and employees to generate and share creative ideas. In this article, Capterra asks, what is a mind map? We explain how to create business... Continue Reading

Published on 15/05/2023 by Laura Burgess

Livestream shopping is already popular amongst social media users who purchase products online in China. But does live shopping have a future in Australia? Capterra surveyed over 1,000 online consumers who regularly use social... Continue Reading

Published on 11/05/2023 by Laura Burgess and Anna Hammond

This article was originally published on 27/05/2020  As many companies nationwide now use the hybrid working model, sales managers need to ensure motivation levels stay consistent in the team. Managing remote staff is challenging... Continue Reading

Published on 04/05/2023 by Laura Burgess

The waterfall methodology is more than 50 years old. We ask whether it still has a place as a project management framework and what the benefits are for today’s small businesses. Continue Reading

Published on 21/04/2023 by Laura Burgess and Anna Hammond

This article was originally published on 27/07/2020 Digital onboarding is the process of using tools and platforms to onboard and train new employees. In this article, Capterra outlines the digital onboarding steps for hiring... Continue Reading

Published on 18/04/2023 by Laura Burgess

This article was originally published on 17/03/2021.  Without a risk management strategy, companies are less prepared to handle unforeseen incidents and weather any accidents. In this article, Capterra outlines the steps of a... Continue Reading