Published on 27/05/2020 by Anna Hammond

Is your sales department struggling with motivation while working from home? Capterra reveals 8 sales motivation tips from experts in Australia. 8 sales motivation tips to inspire remote sales teams Lockdown rules may have... Continue Reading

Published on 26/05/2020 by Anna Hammond and Laíze Damasceno

This crisis communication article was adapted from Capterra Brazil and translated into English. In her latest article for Capterra, Laíze Damasceno demonstrates why businesses must have a crisis communication strategy. She also... Continue Reading

Published on 22/05/2020 by Anna Hammond and Lucca Rossi

A Business Continuity Plan (BCP) is essential for any company, no matter the size. As we learned from the COVID-19 pandemic, no organisation is impervious from potential disaster. For the most part, disasters are unpredictable,... Continue Reading

Published on 21/05/2020 by Anna Hammond

In a study of 516 respondents, Capterra reveals how receptive Australian millennials are to the involvement of artificial intelligence (AI) technology in recruitment. Key highlights from the survey include:  78% believe AI could... Continue Reading

Published on 20/05/2020 by Anna Hammond and Lucca Rossi

The coronavirus pandemic has caused an unprecedented health crisis, disrupting hospitals and putting a strain on healthcare professionals around the world. As a result of the pressure put on health centres, there has been an... Continue Reading

Published on 13/05/2020 by Anna Hammond, Ines Bahr and Lucca Rossi

COVID-19 has disrupted the world of work in Australia and beyond. In a study of 4,600 global respondents, Capterra explores the current and future remote working trends emerging from this experience. What measures have businesses... Continue Reading

Published on 30/04/2020 by Anna Hammond

The fight against COVID-19 has led many of us indoors. As a result, companies across Australia are allowing employees to work from home to stay in line with isolation guidelines. More than half (57%) of Australian SMEs are now... Continue Reading

Published on 29/04/2020 by Anna Hammond

Adoption rates for tools such as video conference software and document management platforms have increased since the lockdown. Encouragingly, research by Capterra* shows Australian SME employees have adapted to these new... Continue Reading

Published on 27/04/2020 by Anna Hammond

Across the globe, governments are responding to COVID-19 by suggesting people practice social-distancing and self-isolation. For businesses, this means allowing their employees to carry out remote work and revising their... Continue Reading

Published on 21/04/2020 by Anna Hammond

Fighting the pandemic is Australia’s biggest priority right now. Along with the rest of the world, many of us have had to rethink every aspect of our daily lives. Yet, there is a lot that society’s response to COVID-19 can teach... Continue Reading

Published on 20/04/2020 by Anna Hammond

During the corona crisis, the whole of Australia is advised to practice social distancing to save lives and livelihoods.  People are working remotely where possible. In fact, 57% of SMEs are already fully remote. However,... Continue Reading

Published on 17/04/2020 by Anna Hammond

How do you write an eLearning course, especially if you’ve never done it before? We’ve got the answer. Below you’ll find a step-by-step guide with our top tips and tricks for creating an eLearning course, as well as a review of... Continue Reading

Published on 08/04/2020 by Anna Hammond

Popular task manager app, Wunderlist, is shutting down on May 6th, 2020. As a result, its subscribers will need to seek out a new tool to help manage their to-do lists. To assist those that face this challenge, we’ve researched... Continue Reading

Published on 20/03/2020 by Anna Hammond

From finding the right tools to allow employees to stay productive at home to adjusting workflows, these free software resources will help ensure business continuity during a time of uncertainty. The concept of remote working... Continue Reading

Published on 20/03/2020 by Anna Hammond

Storytelling is arguably the most powerful form of communication. It captivates us in novels, movies and, yes, down the pub. It might sound obvious, but the reason stories are so effective is because they have a logical flow; A... Continue Reading

Published on 09/03/2020 by Anna Hammond

Remote working is increasingly shifting into the norm for Australian small and medium-sized businesses (SMEs). According to our most recent survey, 60% of Australian staff working in SMEs are allowed to work outside of the... Continue Reading

Published on 02/03/2020 by Anna Hammond and Lucca Rossi

The topic of cyberattacks often makes headlines around the world. Companies like PlayStation, eBay, Yahoo and JPMorgan have already spearheaded news on the subject by becoming victims of cybercrime.  In the case of Travelex, the... Continue Reading

Published on 26/02/2020 by Anna Hammond

It’s been six months since the hard deadline for businesses with nineteen or fewer employees to switch to single touch payroll reporting. Since then, more than 462,000 firms have signed up for STP-enabled software.  However,... Continue Reading

Published on 20/02/2020 by Anna Hammond

For many businesses, Instagram is a vital part of their marketing strategy. The platform is perfect for companies that want to use visuals to connect and engage with their audiences.  Using Instagram correctly will allow you to... Continue Reading

Published on 14/02/2020 by Anna Hammond

Competing with big-budget businesses when you’re a small, local company is challenging. However, it’s not unachievable.  Together with a focused content strategy, local SEO presents a fantastic opportunity to reach customers... Continue Reading

Published on 13/02/2020 by Anna Hammond

“I’m not a naturally creative person.” We’ve all said it, haven’t we? If big ideas don’t come easily to you, planning projects can be a nightmare. Luckily, mind maps are a great way to bring out the creative side in anyone. With... Continue Reading

Published on 06/02/2020 by Caroline Rousseau and Anna Hammond

No business feels indifferent toward customer reviews—especially, SMEs. Positive or negative, it’s hard not to have an emotional reaction. From the consumer’s point of view, it is a way of ensuring that they make the right choice... Continue Reading

Published on 03/02/2020 by Anna Hammond

Spend enough time in any modern office, and you’re bound to hear these two acronyms: ERP vs CRM. The concepts are often used in tandem because they both refer broadly to the same thing—business software systems that help with... Continue Reading

Published on 28/01/2020 by Anna Hammond

They say that when you buy from a small business, a real-life person does a happy dance. The same goes for when they receive their first online review—unless, of course, the review is negative. In this case, it’s hard for small... Continue Reading

Published on 22/01/2020 by Anna Hammond

Payroll processing refers to the steps taken to pay employees for each pay cycle. It takes into account the employee’s salary, working hours, bonuses, benefits, and tax remittance.  On the surface, that may sound quite... Continue Reading