Articles by Anna Hammond

When hiring staff, avoiding recruitment bias is not only a matter of ethical consideration, but a diverse workplace can bring together employees with different perspectives, experiences and ideas. This can help smaller... Continue Reading

This article was originally published on 27/02/23. In this article, we break down the key points that small businesses need to know about Single Touch Payroll (STP) reporting, STP phase 2, and how to provide information... Continue Reading

This article was originally published on 08/06/2020. Virtual house tours offer numerous benefits for real estate professionals, enhancing their ability to market properties effectively and provide value to both clients... Continue Reading

This article was originally published on 10/23/2020. In this article, Capterra answers the question what is Software as a Service (SaaS)? We look at the benefits of SaaS for both consumers and businesses. What does the... Continue Reading

This article was originally published on 13/02/2020 Brainstorming tools can help managers and employees to generate and share creative ideas. In this article, Capterra asks, what is a mind map? We explain how to create... Continue Reading

This article was originally published on 27/05/2020  As many companies nationwide now use the hybrid working model, sales managers need to ensure motivation levels stay consistent in the team. Managing remote staff is... Continue Reading

This article was originally published on 27/07/2020 Digital onboarding is the process of using tools and platforms to onboard and train new employees. In this article, Capterra outlines the digital onboarding steps for... Continue Reading

This article was originally published on  29/04/2020 Companies require effective workplace communication, especially in the digital age, as many employees work hybrid or remotely. In this article, Capterra explains how... Continue Reading

This article was originally published on 04/03/2021 In the post-pandemic workplace, business leaders are responsible for managing hybrid teams, which includes monitoring the actions of employees working in another... Continue Reading

This article was originally published on 03/10/2019. Continue Reading

This article was originally published on 06/23/2020. Continue Reading

This article was originally published on 23/10/2019. Continue Reading

This article was originally published on 20/04/2020. Continue Reading

Despite COVID-19 bringing a year of immense disruption, technology like digital workplace software has meant many office-based businesses were able to survive. Continue Reading

Having the ability to sign electronic documents digitally is helpful when you cannot be physically present or need to speed up the sign-off of paperwork by email. Indeed, in today’s more socially distanced world, an... Continue Reading

Managing properties is no easy task, and it’s important to stay on top of all facets of property ownership. Whether you’re dealing with property maintenance, finding tenants or collecting payments, rental property... Continue Reading

Scheduling software helps businesses keep control of client meetings, shared company resources and employee schedules. Organisation is the key to staying on top of everything, so we’ve picked out the best free scheduling... Continue Reading

The Internet is a great tool for small businesses to connect with customers from all over the world. However, that also increases your level of exposure. From snoopers to hackers, there are plenty of bad actors online... Continue Reading

When Australia first went into a lockdown in March 2020, it was unclear how businesses would cope. To many, working from home full-time was a brand new concept. One key area of concern was how administrators and... Continue Reading

Gartner predicts that low-code application development software will account for more than 65% of application development activity by 2024. But what exactly is low-code? And what’s the difference between low-code vs... Continue Reading

Business intelligence (BI) software is a data analysis system that allows users to access, analyse and share information about their business. In turn, they can use performance metrics to make important business... Continue Reading

Before the world was hit by the coronavirus pandemic, the Australian highstreet was already struggling. In an adapt-to-survive strategy, much of the retail world made the important decision to invest more in eCommerce... Continue Reading

Working from home in light of COVID-19 has strengthened the digital workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the... Continue Reading

Despite decreases in in-store shopping, Capterra’s latest survey of 1,020 consumers reveals one silver lining: COVID-19 has driven the growth of o nline shopping in Australia. Consequently, businesses have had to pay... Continue Reading

We’re living in an increasingly on-demand world, so it’s no surprise that we’re expecting things faster, better and easier. In other words: now!  Continue Reading