---
description: A digital workplace business case can help build a convincing argument of the advantages and benefits of transitioning to a more modern working environment.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Building A Digital Workplace Business Case: The Office Of Tomorrow
---

# Building A Digital Workplace Business Case: The Office Of Tomorrow

Canonical: https://www.capterra.com.au/blog/1711/building-digital-workplace-business-case-office-of-tomorrow

Published on 02/09/2020 | Written by Caroline Rousseau, Anna Hammond.

![Building A Digital Workplace Business Case: The Office Of Tomorrow](https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png)

> Working from home in light of COVID-19 has strengthened the  digital  workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the increasing need for employees to access their company resources anywhere. 

-----

## Article Content

Working from home in light of COVID-19 has strengthened the  digital  workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the increasing need for employees to access their company resources anywhere. Digital transformation of the  workplace allows for a whole range of industry sectors to meet the demands of the always-on nature of our modern working world. It’s no surprise, therefore, that we are seeing a rise in the emergence of innovative solutions and the adoption of innovative solutions such as digital workplace software and remote support software.  If you are looking to build a  digital  workplace business case , this article will outline everything you need to know about the relevant software and its benefits for businesses. What is a digital workspace?The  digital  workplace is an online work environment offering employees holistic and centralised access to everything they need to perform their job. It is a collaborative platform unifying all of the tools, data and resources used by a company including:EmailsInstant messagingSocial mediaProfessional softwareDocument management.Unlike traditional intranets, the  digital  workplace goes beyond your company portal and  productivity suites, such as Office 365 or G-Suite. The latter does provide access to a collaborative working environment with a variety of applications. However, bear in mind that this comes without the integration of other tools. The  digital  workplace , however, is a unified virtual platform that encompasses all applications, including an  intranet , providing a more streamlined and collaborative  employee experience .What to include in a digital workplacebusiness case:What challenges will the  digital  workplace solve?The  digital  workplace caters to the increasingly transversal and collaborative ways in which companies need to operate today. If you’re looking to adopt this model of working for your business, there are two key benefits to help you build your case: Strengthening  employee productivity and improving  communication .EmployeeproductivityLike the office, home working has the potential for distractions. Therefore, keeping employees productive was a big priority for businesses during the initial lockdown. However, the challenges of coronavirus, and how it affects the way and where we work, continue to evolve. Companies face a growing need to allow their employees greater flexibility and mobility. By intelligently unifying all business resources, the  digital  workplace allows employees to access their workspace at any time and in any place, improving their ability to be agile. With the centralisation of a company’s platforms and tools, employees also no longer need to switch between multiple platforms. This streamlines the working experience, and in turn, improves overall efficiency.   Collaboration and internal communicationCommunication can be a common challenge for organisations, with many seeking to better involve and unite their employees. The  digital  workplace simplifies the flow of information between employees by using integrated messaging solutions, so even if employees are working in different places, they can still work together smoothly. Improving  communication and the sharing of information not only strengthens  collaboration between employees but also increases  productivity while saving time. In addition, by providing companies with a future-facing, dynamic work environment, a  digital  workplace can enhance the appeal of a company to clients and potential candidates alike.What are the main advantages of the  digital  workplace ?The  digital  workplace can help bring companies into a faster and more flexible way of working. By consolidating tasks into one place and interconnecting all tools and resources, employees can effectively do their job from anywhere. They can also adapt to and unanticipated  workplace challenges.More specifically, the  digital  workplace makes it possible to:Have unique and secure access to professional resources.Facilitate synchronous interaction and  communication between collaborators.Better unify employees and foster  collaboration .Schedule tasks in a shared calendar and streamline their management.Share knowledge and resources with greater ease.Access documents and information on the move.Provide a real-time dashboard.Reduce operational costs through task automation.The considerations of implementing a workplace transformationFor the  digital workspace to perform its key function of unifying and streamlining a company’s resources into one virtual environment, a business needs to ensure they can adapt to this digital overhaul. For instance, the range of platforms, tools and servers a company may have would need to meet certain requirements to fulfil a successful transition to a  digital workspace . This includes meeting criteria for governance, security, data management and staff training.Data integration is also a key consideration. For the software to amalgamate a company-wide range of resources, it needs to host a variety of your business’ data, which may include confidential or sensitive information that you will need to protect. In addition, each business has its own unique requirements that perhaps can’t be met by software just yet, and so it’s worth checking that the vital resources employees require to work can be incorporated into your  digital  workplace .Looking toward the futureJust as the way in which we work continues to change, there is no doubt that the  modern  workplace will continue to evolve and adapt to the needs and expectations of businesses, and ultimately improve the way in which we all do our jobs. A  digital  workplace strategy is a good place to start when  remote work is increasingly growing to be (at least part of) the new normal for offices.Looking for a  digital  workplace solution ? Check out our catalogue.

## About the authors

### Caroline Rousseau

Caroline Rousseau es editora de contenido en Capterra.&#10;Caroline, anteriormente analista de contenidos, ha elaborado, redactado y editado durante los últimos cinco años estudios de investigación sobre tendencias en tecnología, oportunidades y retos para las pymes. Su trabajo ha sido publicado en medios franceses de primer nivel como Le Monde, L’Express y Le Figaro, entre otras publicaciones.&#10;Su experiencia adquirida como diseñadora gráfica, traductora y especialista en LQA en diversas industrias confluyó en un conjunto de habilidades que le permiten crear contenido de calidad sobre los asuntos empresariales de actualidad. Entre los intereses personales de Caroline destacan la literatura y el arte. Es una apasionada de Albert Camus, las novelas gráficas y el dibujo.

### Anna Hammond

Anna was an analyst for Capterra.

## Related Categories

- [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software)
- [Network Monitoring Tools](https://www.capterra.com.au/directory/30019/network-monitoring/software)
- [Network Security Software](https://www.capterra.com.au/directory/30003/network-security/software)
- [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software)
- [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software)

## Related Articles

- [Text-to-shop: Is this the latest in retail trends?](https://www.capterra.com.au/blog/3010/text-to-shop-is-this-latest-in-retail-trends)
- [Report: The Risks Of Poor Cybersecurity Knowledge And Remote Working](https://www.capterra.com.au/blog/1350/report-risks-poor-cybersecurity-knowledge-remote-working)
- [What is a Scrum Master?](https://www.capterra.com.au/blog/1010/what-is-scrum-master)
- [Kanban vs Scrum: Which agile method is better?](https://www.capterra.com.au/blog/883/kanban-vs-scrum-which-agile-method-is-better)
- [Systems for bars and restaurants: Optimise your digital business processes](https://www.capterra.com.au/blog/2721/system-for-bars-restaurants-optimise-digital-business)

## Links

- [View on Capterra](https://www.capterra.com.au/blog/1711/building-digital-workplace-business-case-office-of-tomorrow)
- [Blog](https://www.capterra.com.au/blog)
- [Home](https://www.capterra.com.au/)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@type":"WebSite","@id":"https://www.capterra.com.au/#website","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Building A Digital Workplace Business Case: The Office Of Tomorrow","description":"A digital workplace business case can help build a convincing argument of the advantages and benefits of transitioning to a more modern working environment.","url":"https://www.capterra.com.au/blog/1711/building-digital-workplace-business-case-office-of-tomorrow","about":{"@id":"https://www.capterra.com.au/#organization"},"@type":"WebPage","@id":"https://www.capterra.com.au/blog/1711/building-digital-workplace-business-case-office-of-tomorrow#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"description":"Working from home in light of COVID-19 has strengthened the  digital  workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the increasing need for employees to access their company resources anywhere. ","author":[{"name":"Caroline Rousseau","@type":"Person"},{"name":"Anna Hammond","@type":"Person"}],"image":{"url":"https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png","@type":"ImageObject","@id":"https://www.capterra.com.au/blog/1711/building-digital-workplace-business-case-office-of-tomorrow#primaryimage"},"@type":"BlogPosting","articleBody":"&lt;p&gt;Working from home in light of COVID-19 has strengthened the  digital  workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the increasing need for employees to access their company resources anywhere. &lt;/p&gt;&lt;img title=&quot;Capterra-digital-workplace&quot; alt=&quot;digital workplace business case&quot; class=&quot;aligncenter&quot; fetchpriority=&quot;high&quot; src=&quot;https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png&quot; srcset=&quot;https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png?w=400 400w, https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png?w=700 700w, https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png?w=1000 1000w, https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png?w=1500 1500w, https://images.ctfassets.net/63bmaubptoky/-AgZooiEi4_TqCHjXImgY70raQYoWbCy8q87y1IZOqA/a9abd674b4225f2da42742b460d037f1/Capterra-digital-workplace.png?w=2200 2200w&quot; sizes=&quot;(min-resolution: 2x) 2200px, (min-width: 992px) 1000px, 95vw&quot;/&gt;&lt;p&gt;Digital transformation of the  workplace allows for a whole range of industry sectors to meet the demands of the always-on nature of our modern working world. It’s no surprise, therefore, that we are seeing a rise in the emergence of innovative solutions and the adoption of innovative solutions such as &lt;a href=&quot;/directory/31536/digital-workplace/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;digital workplace software&lt;/a&gt; and &lt;a href=&quot;/directory/30928/remote-support/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;remote support software&lt;/a&gt;.  &lt;/p&gt;&lt;p&gt;If you are looking to build a  digital  workplace business case , this article will outline everything you need to know about the relevant software and its benefits for businesses. &lt;/p&gt;&lt;h2&gt;What is a digital workspace?&lt;/h2&gt;&lt;p&gt;The  digital  workplace is an online work environment offering employees holistic and centralised access to everything they need to perform their job. It is a collaborative platform unifying all of the tools, data and resources used by a company including:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Emails&lt;/li&gt;&lt;li&gt;Instant messaging&lt;/li&gt;&lt;li&gt;Social media&lt;/li&gt;&lt;li&gt;Professional software&lt;/li&gt;&lt;li&gt;Document management.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Unlike traditional intranets, the  digital  workplace goes beyond your company portal and  productivity suites, such as Office 365 or G-Suite. The latter does provide access to a collaborative working environment with a variety of applications. However, bear in mind that this comes without the integration of other tools. The  digital  workplace , however, is a unified virtual platform that encompasses all applications, including an  intranet , providing a more streamlined and collaborative  employee experience .&lt;/p&gt;&lt;h2&gt;What to include in a digital workplacebusiness case:&lt;/h2&gt;&lt;p&gt;What challenges will the  digital  workplace solve?&lt;/p&gt;&lt;p&gt;The  digital  workplace caters to the increasingly transversal and collaborative ways in which companies need to operate today. If you’re looking to adopt this model of working for your business, there are two key benefits to help you build your case: Strengthening  employee productivity and improving  communication .&lt;/p&gt;&lt;h3&gt;Employeeproductivity&lt;/h3&gt;&lt;p&gt;Like the office, home working has the potential for distractions. Therefore, &lt;a href=&quot;/blog/1586/smes-reassigned-staff-new-roles&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;keeping employees productive&lt;/a&gt; was a big priority for businesses during the initial lockdown. However, the challenges of coronavirus, and how it affects the way and where we work, continue to evolve. Companies face a growing need to allow their employees greater flexibility and mobility. &lt;/p&gt;&lt;p&gt;By intelligently unifying all business resources, the  digital  workplace allows employees to access their workspace at any time and in any place, improving their ability to be agile. With the centralisation of a company’s platforms and tools, employees also no longer need to switch between multiple platforms. This streamlines the working experience, and in turn, improves overall efficiency.   &lt;/p&gt;&lt;h3&gt;Collaboration and internal communication&lt;/h3&gt;&lt;p&gt;Communication can be a common challenge for organisations, with many seeking to better involve and unite their employees. The  digital  workplace simplifies the flow of information between employees by using integrated messaging solutions, so even if employees are working in different places, they can still work together smoothly. &lt;/p&gt;&lt;p&gt;Improving  communication and the sharing of information not only strengthens  collaboration between employees but also increases  productivity while saving time. In addition, by providing companies with a future-facing, dynamic work environment, a  digital  workplace can enhance the appeal of a company to clients and potential candidates alike.&lt;/p&gt;&lt;p&gt;What are the main advantages of the  digital  workplace ?&lt;/p&gt;&lt;p&gt;The  digital  workplace can help bring companies into a faster and more flexible way of working. By consolidating tasks into one place and interconnecting all tools and resources, employees can effectively do their job from anywhere. They can also adapt to and unanticipated  workplace challenges.&lt;/p&gt;&lt;p&gt;More specifically, the  digital  workplace makes it possible to:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Have unique and secure access to professional resources.&lt;/li&gt;&lt;li&gt;Facilitate synchronous interaction and  communication between collaborators.&lt;/li&gt;&lt;li&gt;Better unify employees and foster  collaboration .&lt;/li&gt;&lt;li&gt;Schedule tasks in a shared calendar and streamline their management.&lt;/li&gt;&lt;li&gt;Share knowledge and resources with greater ease.&lt;/li&gt;&lt;li&gt;Access documents and information on the move.&lt;/li&gt;&lt;li&gt;Provide a real-time dashboard.&lt;/li&gt;&lt;li&gt;Reduce operational costs through task automation.&lt;/li&gt;&lt;/ul&gt;&lt;h2&gt;The considerations of implementing a workplace transformation&lt;/h2&gt;&lt;p&gt;For the  digital workspace to perform its key function of unifying and streamlining a company’s resources into one virtual environment, a business needs to ensure they can adapt to this digital overhaul. For instance, the range of platforms, tools and servers a company may have would need to meet certain requirements to fulfil a successful transition to a  digital workspace . This includes meeting criteria for governance, security, data management and staff training.&lt;/p&gt;&lt;p&gt;Data integration is also a key consideration. For the software to amalgamate a company-wide range of resources, it needs to host a variety of your business’ data, which may include confidential or sensitive information that you will need to protect. In addition, each business has its own unique requirements that perhaps can’t be met by software just yet, and so it’s worth checking that the vital resources employees require to work can be incorporated into your  digital  workplace .&lt;/p&gt;&lt;h3&gt;Looking toward the future&lt;/h3&gt;&lt;p&gt;Just as the way in which we work continues to change, there is no doubt that the  modern  workplace will continue to evolve and adapt to the needs and expectations of businesses, and ultimately improve the way in which we all do our jobs. A  digital  workplace strategy is a good place to start when  remote work is increasingly growing to be (at least part of) the new normal for offices.&lt;/p&gt;&lt;p&gt;Looking for a  digital  workplace solution ? Check out our &lt;a href=&quot;/directory/31536/digital-workplace/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;catalogue&lt;/a&gt;.&lt;/p&gt;","dateModified":"2022-11-15T19:34:54.000000Z","datePublished":"2020-09-02T17:34:14.000000Z","headline":"Building A Digital Workplace Business Case: The Office Of Tomorrow","inLanguage":"en-AU","mainEntityOfPage":"https://www.capterra.com.au/blog/1711/building-digital-workplace-business-case-office-of-tomorrow#webpage","publisher":{"@id":"https://www.capterra.com.au/#organization"}}]}
</script>
