---
description: Learn more about Emburse Expense Professional price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Emburse Expense Professional Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Expense Report Software](/directory/30559/expense-report/software) > [Emburse Expense Professional](/software/99984/certify-travel-expense-management)

# Emburse Expense Professional

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> Cloud-based expense management software designed for mid-to-large enterprises that helps manage spend, create reports, and more.
> 
> Verdict: Rated **4.7/5** by 1284 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Emburse Expense Professional?

Midsize organizations count on Emburse Professional to deliver intuitive travel and expense management solutions with configurable spend controls and a user-friendly experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 1284 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emburse
- **Location**: New York, US
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Belgium, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, New Zealand, United Kingdom, United States

## Features

- Approval Process Control
- Approval Workflow
- Audit Trail
- Categorisation/Grouping
- Compliance Management
- Corporate Card
- Customisable Dashboard
- Data Connectors
- Data Import/Export
- Expense Tracking
- Mobile Receipt Upload
- Multi-Currency
- Real-Time Reporting
- Receipt Management
- Reimbursement Management
- Reporting & Statistics
- Search/Filter
- Spend Analysis
- Spend Control

## Integrations (13 total)

- AmTrav
- Dynamics 365
- Insperity
- Lyft Business
- NetSuite
- Paycor
- QuickBooks Desktop
- QuickBooks Online
- Sage Intacct
- Salesforce Sales Cloud
- TripLog Mileage Tracker
- UKG Pro
- Uber for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)

## Related Categories

- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)
- [Spend Management Software](https://www.capterra.com.au/directory/31817/spend-management/software)
- [Reporting Tools](https://www.capterra.com.au/directory/30053/reporting/software)

## Alternatives

1. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3300 reviews)
2. [webexpenses](https://www.capterra.com.au/software/140646/webexpenses) — 4.5/5 (1105 reviews)
3. [SAP Concur](https://www.capterra.com.au/software/380/concur-expense) — 4.3/5 (2252 reviews)
4. [Expensify](https://www.capterra.com.au/software/97594/expensify) — 4.5/5 (1339 reviews)
5. [Zoho Expense](https://www.capterra.com.au/software/142384/zoho-expense) — 4.6/5 (1208 reviews)

## Reviews

### "Outdated tool that will cost you 50% after the 1st year" — 1.0/5

> **Julia** | *5 November 2024* | Computer Hardware | Recommendation rating: 0.0/10
> 
> **Pros**: it allows more customised fields than most expense reporting software, although the lists need to be updated manually (no direct NetSuite integration). this is where the pros end.&#10;the sales promised a lot but delivered very little after all
> 
> **Cons**: users report the software is not user-friendly or intuitive, it takes a while to get used to the interface. we had multiple complains that the data users populate or upload is not saved, the system is clanky.&#10;the sales promised that they will set up automatic file pick up from Emburse's SFTP to upload to NetSuite but when it came to implementation, they said that they only export the file, and do not provide a NetSuite script for uploading it. Hence, there's no automation/integration for NetSuite and the sales was misleading.&#10;Implementation has been painful, as we required some customisation and the Emburse specialist just wanted to do 'out-of-the-box' and kept little record of the requirements. We had to test and re-test many times, and once a bug has been fixed, the same bug will pop up after the next bug is fixed. &#10;the implementation fee was high and we had to do most of the job ourselves.
> 
> terrible. on top of all the technical issues during implementation and launch, after a 1 year contract Ebmuse hiked up the prices by 48% (FOURTY EIGHT\!) and switched from monthly to annual payment, no notice\! As an alternative they offered to cancel the contract at 90 days notice, ultimately leaving us with no time to find an alternative and go through another implementation. No negotiation or improvement to the system. Outrageous\!

-----

### "Needs a better transition to other platforms" — 3.0/5

> **Morgan** | *16 January 2025* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Simple to navigate system and customer service was acceptable
> 
> **Cons**: Transition to program was not concise and needs improvement
> 
> I chose a different expense provider due to implementation issues

-----

### "Emburse Professional" — 5.0/5

> **Patrick** | *13 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: AutoFill is very nice.  I can take a photo of my receipts and then let the system autofill the details.
> 
> **Cons**: When I have to edit an event and list all of the people at the event, it is a bit cumbersome to navigate.
> 
> Works well and is easy to use.  I wait a few days until all of the receipts have been processed, then simply submit the report.

-----

### "Good Replacement for Manual System" — 5.0/5

> **Serena** | *16 June 2025* | Chemicals | Recommendation rating: 9.0/10
> 
> **Pros**: User Friendly system for expense reporting for employees.  Easy upload of receipts for integration into the reports.
> 
> **Cons**: The app for the phone does not really work too well - have not been able to recommend it for use by the employees.
> 
> Good replacement for a manual Excel based system.  Hopeful that uploads into SAP will prove easy to initiate.

-----

### "Overall good experience, still have room for improvement" — 4.0/5

> **Leda** | *29 October 2024* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Certify is user-friendly. It takes some time to implement and set up, but once it's done, it works very well. Plus we're able to configure it to meet our needs. It smooths the expense reimbursement process, has good reporting setup.  The customer support team is very responsive and helpful
> 
> **Cons**: It would be great if if can integrate with more accounting systems. Right now we have to manually download the excel file and upload to our accounting system, which can be time-consuming. We like the allowance function, but we can only set up 1 allowance within the same timeframe, hope it can be fixed.
> 
> we've been using Certify for over 4 years. Overall, we're satisfied with the product and the support service.

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