--- description: Learn more about InfoFlo price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.com.au/software/96628/infoflo Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/96628/infoflo?page=2) > HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\! > > Verdict: Rated **4.5/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses InfoFlo? Stop paying for features you don't need, and get a solution built for you\! InfoFlo Nonprofit offers a customized solution for each organization based on their unique needs all at an affordable price. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 98 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: InfoFlo Solutions - **Location**: Toronto, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Hungarian, Italian, Russian, Spanish, Turkish - **Available Countries**: Australia, Canada, Cayman Islands, China, France, Germany, Ireland, Japan, Netherlands, New Zealand, Singapore, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - Auto-Dialer - Automatic Call Distribution - Billing & Invoicing - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Caller ID - Campaign Management - Case Management - Case Notes - Client Management - Client Portal - Communication Management - Conflict Management - Contact Database - Contact Management - Conversion Tracking - Customer Database - Customer History - Customizable Reports - Dashboard - Data Import/Export - Document Management - Donor Management - Due Date Tracking - Email Marketing - File Transfer - Forms Management - IVR - Knowledge Base Management - Lead Management - Membership Management - Project Management - Queue Management - Recording - SIP Trunking - Sales Pipeline Management - Scheduling - Search/Filter - Shared Contacts - Status Tracking - Task Management - Time Tracking - VoIP - Voice Mail - Workflow Management ... and 40 more features ## Integrations (8 total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software) - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) - [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 3. [Google Contacts](https://www.capterra.com.au/software/203196/google-contacts) — 4.7/5 (703 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18783 reviews) 5. [Act\!](https://www.capterra.com.au/software/133171/act) — 3.9/5 (910 reviews) ## Reviews ### "The best software out there" — 5.0/5 > **Verified Reviewer** | *25 March 2026* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: It makes it easy for us to sell our products with ease and keeps us well organized. The ease of invoicing each customer is great > > **Cons**: There is nothing that we don't like about InfoFlo... It is a great product to use to help manage your products\! > > I love InfoFlo and all of its features\! I use this on a daily basis to manage our products. We are completely satisfied with this product and all the features. ----- ### "A useful platform with easy-to-use tools" — 4.0/5 > **Colton** | *17 November 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening. > > **Cons**: There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow. > > The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem. ----- ### "Reliable CRM for Daily Business Use" — 4.0/5 > **Ruth** | *21 May 2026* | Information Services | Recommendation rating: 7.0/10 > > **Pros**: InfoFlo is a helpful CRM that makes it easy to manage contacts, track communication, and keep customer information organized. The features are useful for daily business tasks, and the system works well for improving productivity. It may not feel as modern as some newer CRM platforms, and the mobile experience could be better, but overall it is a reliable tool for managing customer relationships. > > **Cons**: The interface feels a bit outdated compared to newer CRM platforms, and some advanced features and integrations are limited. The mobile experience could also be improved. > > Overall, InfoFlo is a reliable and useful CRM for managing contacts, tracking communication, and organizing customer information. It works well for daily business needs, though it could benefit from a more modern design and stronger mobile functionality. ----- ### "Great Service\!\!\!" — 5.0/5 > **Samantha** | *12 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity > > **Cons**: Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs ----- ### "Support is difficult to contact" — 5.0/5 > **Mark** | *27 October 2018* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: I like this software because it is a one time cost and I feel that I own it. Subscription based pricing seems more affordable but it makes things extremely expensive if CRM is a permanent addition. I like Infoflo because I think it has most of the features that I need. I had a relatively well known CRM software program before Infoflo but it began to crash and the provider has changed to an enterprise program with an expensive monthly subscription, no individual user options and wouldn't support an individual user so I had to start over. > > **Cons**: The downside of Infoflo software is that you have to be proficient at maintaining and trouble shooting computer issues. Apparently a lot of the problems come from changes made automatically by my Norton antivirus software\! I had a problem where Infoflo would not start automatically and I had to restart it manually. This continued for several months until it just wouldn't start. This was corrected when I asked support and they told me that I had to download updates. This was the first that I had heard of this. I thought software should work without updates. The most recent problem was that the program was not displaying any of the text describing the any of the links. I was "down" for several weeks. I finally walked into Infoflo's offices with my computer and they fixed the problem for me. My Norton antivirus had automatically deleted a file\! I would have never figured it out on my own. > > I think Infoflo is a good CRM program, but it is not for someone who does not have computer support. Given that you own the software, it is much less expensive than subscription based programs. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/96628/infoflo?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/96628/infoflo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data