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iVisitor
What Is iVisitor?
Backed by our global military security heritage, our cloud-based visitor management software, BreezN, is hosted on the Microsoft Azure Cloud which offers SOC 1, 2, and 3 reports. We're trusted by enterprise companies like Johnson & Johnson, Liberty Mutual, and NASA to help increase security for their staff, facility, and data, while also improving workflows. iPad check-in is quick, user intuitive, features ID scanning, photo badge printing, and helps with compliance needs like HIPAA and ITAR.
Who Uses iVisitor?
Fully scalable, ranging from single location w/ unlimited users & admins, multi-tenant buildings to large scale Fortune 500 and global enterprise businesses with unlimited locations.
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Reviews of iVisitor
Visitor Management made easy and efficient!
Comments: We solved a couple of issues with this system: First, visitors are now controlled upon arrival. IN other words, they aren't wandering around and indicating that they are visiting a person who might not have been aware that someone was coming to see them. in addition, it made our employees who receive visitors on a regular basis to be accountable for their visitors. It was a "win-win" for our organization.
Pros:
It allows anyone with incoming visitors to pre-register them in the system. Once the visitor arrives, our security guard simply clicks on the icon indicating they've arrived, provide a badge and send them to the person being visited. It's really that simple...
Cons:
I can't think of anything, in particular, that I don't like. I haven't had any issues and, if I did have any, the product support is amazing!
Building Intelligence Response
5 years ago
Thank you for your review, glad it has been deemed a "win-win" for your organization!
Veristream Success Story
Comments: See Pros Section
Pros:
When looking for a solution to replace our manual visitor process we did a lot of research on the right software application. We are an aerospace company with restrictions on access and many policies/procedures that detail the requirements for visitors into the building. Veristream provided a solution that was flexible in application allowing us to address our specific needs and regulated environment. The cost was competitive and it was nice that we could tie the software into our existing screening software to provide a seamless process. The Veristream team was very helpful in designing and aiding in the implementation process. If you are considering a software solution to manage visitor access Veristream software should be on your radar.
Cons:
The only real issue we identified with the Veristream software is the printing limitations. We were looking for an option to print multiple color badges to help better identify a restricted visitor from a visitor that was unrestricted. We had a similar problem in addressing our desire to label certain visitors as "escort required". That said, none of the software applications we reviewed prior to selecting Veristream provided these features. The issue is easily addressed by process/procedure and shouldn't have a heavy impact on the decision to use Veristream software.
Building Intelligence Response
5 years ago
Hi Justin- We are so pleased to hear our visitor management solution has positively impacted the success of your business! Your satisfaction is very important to us, and our development team will be taking a look into your concerns. We will reach out to you directly when a resolution is identified. Thank you for your support and loyalty. We are grateful to have OECO as a member of the Veristream family!
Satisfied but not impressed
Comments: Overall I'm satisfied with the product but wish it was more consistent. It is a very easy to use platform.
Pros:
Ease of use on the platform. Nobody has any issues understanding how to use it.
Cons:
Troubleshooting veristream outages. Happens to often when ivisitor freezes for five minutes because of an outage (diagnosed as an off site issue).
Building Intelligence Response
4 years ago
Sorry you've experienced such inconsistency with our iVisitor software! We're proud to say we've been able to maintain a 99.97% uptime, exceeding the industry standard for SaaS of 99.8%, but we know some things will happen and we do apologize for that. For instance, this month, there was a known issue with Microsoft Azure's Cloud Services, and all vendors, everyone from Netflix and our company were affected. While these incidents are rare, we're doing our best to make sure our customers feel minimal impact during these times. From the application side, iVisitor has been fairly stable during the course of 2019. If your building uses any type of Access Control integration, there could be a slight delay when passing information from iVisitor to your access control device. If you suspect that issues are due to the communication between iVisitor and your access control server, let us know and we'll be more than happy to conduct live speed tests with your team!
Veristream Review - iVisitor
Comments: Overall we have had an outstanding experience with Veristream. The support as well as the product has been top notch.
Pros:
iVisitor has been a great piece of software for our organization. We have numerous sites throughout our company and all have been implemented seamlessly. This product has enabled us to better manage our visitors while also increasing our security.
Cons:
Early on we ran into issues with the user image quality on the badges that were produced. This was remedied by using an alternate camera than the one provided with the product.
Building Intelligence Response
5 years ago
Thanks for the review and for being a loyal customer! ?
Simple Solution
Comments: This software solves a problem for us, at a super reasonable price. It's essentially a set-and-forget piece of our day-to-day, and we have very rarely had to pay much attention to it - which means it's doing its job! Customer service has always been responsive and helpful. The software isn't fancy by any means, but it's more than capable of doing what it's supposed to do.
Pros:
Very affordable guest badging system, works consistently, easy to use.
Cons:
Not robust, not the most straightforward navigation.
Building Intelligence Response
5 years ago
Glad you've had a positive experience with our software and customer service! Thank you for the honest review!
