4.5 / 5 259 reviews

Popular Products

Who Uses This Software?

Local, state, regional, federal government, public and private utilities, non-profits, conservation groups, consultants, insurance, real estate, healthcare and more.

Average Ratings

259 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
  • Support 24/7 (Live Rep)
    Business Hours

Vendor Details

  • ESRI

About ArcGIS

Integrated collection of GIS software products; provides a standards-based platform for spatial analysis, data management, and mapping.

ArcGIS Features

  • Chatbot
  • For Healthcare
  • For Sales
  • For eCommerce
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • 3D Imagery
  • Census Data Integration
  • Color Coding
  • Geocoding
  • Image Exporting
  • Image Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • Map Creation
  • Map Sharing
  • Spatial Analysis
  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Behavioral Analytics
  • Data Visualization
  • Demographic Data
  • Geocoding
  • Geofencing
  • Location Tracking
  • Predictive Analytics
  • Trade Area Analysis
  • Deep Learning
  • ML Algorithm Library
  • Model Training
  • NLP
  • Predictive Modeling
  • Statistical / Mathematical Tools
  • Templates
  • Visualization
  • Billing & Invoicing
  • Dispatch Management
  • Driver Data
  • Driver Logs
  • Fixed Route Management
  • Mileage Tracking
  • Multiple Route Support
  • Paratransit Management
  • Routing
  • Scheduling
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Document Management
  • Equipment Maintenance
  • Fixed Asset Management
  • Job Costing
  • Project Management
  • Service Request Management
  • Work Order Management

ArcGIS Most Helpful Reviews

GIS and what are the benefits of ARCGIS-ESRI suite of Tools

Reviewed on 18/04/2019
Venkatasivaram P.
Civil Engineering, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Amazing Worked for companies in India, USA, then back for Government clients in India, Oman, Dubai, europe and likewise. All the best with your search for a good GIS software.

Pros: ESRI, Thank you since 1980s, ESRI has been a terrific performer, in Geospatial, Geotechnical, Geology, Government, Utilities, Transportation and Logistics, IT enablement. 1. ESRI is a high-end solutions and capabilities provider, their software can handle all kinds of requirements in LBS, Spatial Statistics, Data mining with GIS, Market Research with GIS, Geodatabases and likewise.
2. Pros in Information Technology world are primarily ArcPy, GIS consulting solutions for IT companies, main competitors Hexgon, General electric and others like IDRSI, ERDAS, SICAD, Transcad, Open gis platforms like Quantum GIS are weak and not customer specific.
3. Return on Investment, ROI from ArcGIS, ArcMap, ArcCatalog, ArcToolbox, ArcLogistics and solutions is good. Customization is excellent, their data models and work is exemplary in GIS world.
4. Licensing for Govt, Utilities, others is pricy as one would expect, but what can one do, customer support is good. Licensing is a major con.
5. GIS from ESRI-America is the dream for the Geographers, Engineers and other geospatial professionals to work with. ESRI internships all around the world. Also, it is used by Planners, Urban etc.

Cons: Major Con: 1. ESRI is offering startups a free licensing for using it for GIS startups for one year. not enough.
2. Major con is license and training cost for young graduates around the world.

The most complete and efficient tool for making maps, vector layers or raster

Reviewed on 07/06/2018
Francis carolina L.
Community Manager
Used the Software for: 2+ years
Reviewer Source 
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: ArcGIS is a system with which people can work with on-line maps and related geographic information. With ArcGIS you can create many different types of maps. The most interesting of all are the interactive intelligent maps that show, integrate and synthesize complete layers of geographic and descriptive information of diverse origins. These ArcGIS maps provide an interactive window through which you can view, explore and analyze this information.

Pros: What I like most about this software is the ease with which you can create maps or design final maps better known as layout. Unlike other similar software, Arcgis simplifies the process, in addition to providing aestheticity and harmony in the scale of colors and labeling of toponyms. In addition, the work with ArcGIS encourages the use of geographic databases (geodatabases) in the management of our data. With the way to create projects in arcgis, not only allows us to store the styles and properties applied to the layer in the project, but creates a geodatabase associated with it in which we can physically include the layers that we use as Feature Class. Although we can also add a previous geodatabase to the project, as it used to be done a long time ago.

Cons: Arcgis licenses are expensive. It was not always possible to count on the availability of ESRI products for acrgis. In addition, it is not very versatile in the consumption of data, that is, a different protocol must be applied to open each file according to its type. Likewise, with the Open Geospatial Consortium (OGC) services connection, it is necessary to download and install the Data Interoperability extension, unlike other softwares that this process refers to one clicks.

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