---
description: Learn more about AIM Online EMS Workflow Suite price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AIM Online EMS Workflow Suite Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [EMS Software](/directory/30555/ems/software) > [AIM Online EMS Workflow Suite](/software/92505/aim-online-ems-workflow-suite)

# AIM Online EMS Workflow Suite

Canonical: https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite

> AIM is the single source of affordable, easy to use dispatch, ePCR, billing software, and expert billing services.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Customer Support**.

-----

## Overview

### Who Uses AIM Online EMS Workflow Suite?

Our nationwide customers include government, private, voluntary, hospital-based, and fire/police linked EMS/ambulance services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: RAM Software Systems
- **Founded**: 1985

## Commercial Context

- **Starting Price**: USD 100.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Communication Management
- Compliance Management
- Dispatch Monitoring
- Fleet Management
- For First Responders
- Patient Records Management
- Reporting & Statistics
- Scheduling
- Training Management

## Support Options

- Chat

## Category

- [EMS Software](https://www.capterra.com.au/directory/30555/ems/software)

## Alternatives

1. [eSchedule](https://www.capterra.com.au/software/142521/eschedule) — 4.8/5 (77 reviews)
2. [EPR FireWorks](https://www.capterra.com.au/software/162019/epr-fireworks) — 4.6/5 (74 reviews)
3. [First Due](https://www.capterra.com.au/software/179338/first-due) — 4.6/5 (58 reviews)
4. [EMS](https://www.capterra.com.au/software/88249/ems-scheduling-software) — 4.4/5 (65 reviews)
5. [InTime](https://www.capterra.com.au/software/103832/intime-solutions) — 4.8/5 (111 reviews)

## Reviews

### "Most non user friendly pcr I’ve ever used. Awful." — 3.0/5

> **Tom** | *5 October 2019* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: 🤔 uh..... trying but unable to think of anything I like when comparing to other PCRs I’ve used.
> 
> **Cons**: NOT user friendly. Must scroll for everything. Can’t start to type a Med or procedure. Must scroll for everything. Most time consuming PCR I know of.
> 
> I’ve heard they’re good getting insurance companies to pay which is why we use it but I never see that. The training we got from the rep online was awful. Experiencing it to do a PCR was and still is horrible.

## Links

- [View on Capterra](https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/92505/AIM-Online-EMS-Workflow-Suite/> |
| en-AE | <https://www.capterra.ae/software/92505/aim-online-ems-workflow-suite> |
| en-AU | <https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite> |
| en-CA | <https://www.capterra.ca/software/92505/aim-online-ems-workflow-suite> |
| en-GB | <https://www.capterra.co.uk/software/92505/aim-online-ems-workflow-suite> |
| en-IE | <https://www.capterra.ie/software/92505/aim-online-ems-workflow-suite> |
| en-IL | <https://www.capterra.co.il/software/92505/aim-online-ems-workflow-suite> |
| en-IN | <https://www.capterra.in/software/92505/aim-online-ems-workflow-suite> |
| en-NZ | <https://www.capterra.co.nz/software/92505/aim-online-ems-workflow-suite> |
| en-SG | <https://www.capterra.com.sg/software/92505/aim-online-ems-workflow-suite> |
| en-ZA | <https://www.capterra.co.za/software/92505/aim-online-ems-workflow-suite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"AIM Online EMS Workflow Suite","description":"AIM EMS Software &amp; Services is the industrys most customer success driven provider of affordable software and services for EMS agencies. AIM offers affordable, easy to use, essential solutions that improve workflow, efficiency, and profitability. As the single source of both EMS workflow, including dispatch, ePCR, and billing software as well as EMS billing services, expertise, and Revenue Cycle Management (RCM), AIM helps EMS agencies provide lifesaving care through successful operations.","url":"https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite","@id":"https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":1},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is AIM Online EMS Workflow Suite?","@type":"Question","acceptedAnswer":{"text":"AIM EMS Software & Services is the industrys most customer success driven provider of affordable software and services for EMS agencies. AIM offers affordable, easy to use, essential solutions that improve workflow, efficiency, and profitability. As the single source of both EMS workflow, including dispatch, ePCR, and billing software as well as EMS billing services, expertise, and Revenue Cycle Management (RCM), AIM helps EMS agencies provide lifesaving care through successful operations.","@type":"Answer"}},{"name":"Who Uses AIM Online EMS Workflow Suite?","@type":"Question","acceptedAnswer":{"text":"Our nationwide customers include government, private, voluntary, hospital-based, and fire/police linked EMS/ambulance services.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/92505/aim-online-ems-workflow-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"EMS Software","position":2,"item":"/directory/30555/ems/software","@type":"ListItem"},{"name":"AIM Online EMS Workflow Suite","position":3,"item":"/software/92505/aim-online-ems-workflow-suite","@type":"ListItem"}]}]}
</script>