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AppFolio Property Manager

AppFolio Property Manager

What Is AppFolio Property Manager?

Next generation property management software designed for residential, commercial, homeowner & condo association, student housing, and mixed portfolio property managers with growing, complex businesses. Manage your business at scale with AppFolio's fully mobile, intuitive solution, which includes complete accounting & management functionality, instant access to customizable reports & owner statements, marketing tools, online leasing, tenant screening, and online rent collection and payments.

Who Uses AppFolio Property Manager?

Residential, student housing, commercial, community association, and mixed portfolio property managers that manage 50+ units.

AppFolio Property Manager Software - Connect AppFolio to your favorite property management solutions with AppFolio Stack™, an integration marketplace where rich functionality and deep data access meets the intuitive user experience AppFolio customers love.
AppFolio Property Manager Software - Create customized, branded lease and renewal offers and addenda with fillable form fields that make it easy for applicants to complete electronically.
AppFolio Property Manager Software - Automate 1099 generation to dramatically simplify year-end accounting
AppFolio Property Manager Software - Streamline the way you create, track, manage, and report on work orders.
AppFolio Property Manager Software - Give homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.

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AppFolio Property Manager

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Reviews of AppFolio Property Manager

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joe
Joe
Executive Vice-President in US
Verified LinkedIn User
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

#1 single-family residential PM software

5.0 5 years ago

Comments: Our experience with Appfolio has been great! It has created efficiencies within our single-family division that didn’t exist previously. I’m optimistic that over time they will develop more features that will allow us to be even more efficient.

Pros:

It’s robust yet easy to use, dependable, constantly evolving, their developers listen to their customer’s needs and if possible delivers, issues are handled quickly by their web based customer service team, and it’s affordable.

Cons:

The layout of the property financial statements are subpar and difficult for our clients to understand; its not the best software choice to manage commercial or multi-family properties; it’s lack of customization

Tammy
Property Manager in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Property Management with AppFolio

4.0 7 months ago

Comments: Overall, I love AppFolio. The system is clear, clean, and easy to follow and learn. A lot of the fields are self-explanatory and the help button is just a click away and the team with AppFolio does a good job with I ask for help. The explanations are clear, concise, easy to follow, and make sense. In the past 15 years, I have used many different software systems to track property management. AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties.

Pros:

AppFolio allows me to access my tenants and their information with a click of a button. It keeps all data about my tenant at my fingertips and also allows them to know what is going on with their lease, rent amounts, work orders, and other tasks they or I need to complete to keep our relationship working the best.

Cons:

I wish that the tenant's application would stay with the tenant as the entire process progresses. When a person no longer is an applicant, but becomes a tenant and moves in, that application is stored elsewhere in the system. It would be more helpful to have the application stay with that new move-in. The application is always needed for legal issues. The system makes it easy to find but it seems it would be better served to stay within the entire process of the new move-in.

Alla
Director in Saudi Arabia
Financial Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

AppFolio Property Menager life changing

5.0 2 months ago New

Comments: Overall, my experience with AppFolio Property Manager has been largely positive. The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency

Pros:

User-Friendly Interface,Comprehensive Property Management Tools: AppFolio offers a wide range of tools and functionalities that cover every aspect of property management

Cons:

while AppFolio Property Manager offers many benefits and features, it's essential for potential users to consider these drawbacks and evaluate whether they align with their specific needs and preferences

heather
assistant in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

not that great

3.0 last week New

Comments: not so great, definately recommend entrata

Pros:

not so many pros as there are cons.......

Cons:

not many beneficial parts to it to help run a business

Kashee
Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great and still learning!

5.0 3 months ago

Comments: With anything new, it takes time to learn it. There are many great options inside of Appfolio that makes it the software to use. Appfolio is always trying to improve and do more to make work easier.

Pros:

Love having one platform for all things property management! Owners, tenants and vendors all using the same software!

Cons:

I don't particularly care for the chat option of customer service. It is not as personal.