Booker

Perfect for businesses

Pros:

It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive. I would recommend that you give it a try today.

Cons:

Creating packages and reports could be alot less hassling.. work needed as it relates to credit card processes.

Booker is great for a beauty service provider who is starting out

Comments: I was happy with system. It helped keep my business organized

Pros:

I was happy using Booker for my business for the first few years. It had online booking, kept track of clients individual notes and offered package services that clients could buy

Cons:

It wasn’t as advanced as other booking systems but was worth the monthly price

Excessive down time and Booker does not listen to customers

Comments: Lack of responsiveness to customer inquiries and valid concerns with downtime and non-functioning software. Most recently their denial of my subscription cancellation. They do not send a renewal notice or offer a reasonable cancellation window. These are very antiquated, predatory subscription practices.

Pros:

Booker originally seemed to have a robust suite of functionality including marketing.

Cons:

Booker has such excessive downtime that has cost my small business revenue (inability to book clients!) and poor client experience trying to book online. Because of this, I am switching to another platform and Booker will not let me cancel my subscription. Talk about antiquated, predatory subscription practices!

Booker was better years ago. Not now.

Comments: It was great until around 2020 when Mindbody came around. Been struggling ever since with the software. Each update seemed to break booker more. I signed up in 2014 and left in December. Will not recommend booker or mindbody to anyone.

Pros:

Data from clients, calendar views, appt reminders, cloud

Cons:

Lack of access to my client data. Wording in set up making it where my software was my own worst enemy- keeping seeking clients from booking available appointments I wanted to fill. My membership tracking and usage was difficult to track.

Easy appointment management, schedule settings could be improved

Comments: Overall easy set up and navigation. User friendly for clients, however could use some minor upgrades with scheduling customization.

Pros:

They notified you via email for every new appointment, making it easy to keep track of client appointments.

Cons:

Their practitioner scheduling could use some improvement, in terms of making it more customizable. There was no way to have practitioners on a bi-weekly schedule and had to be input manually week by week.