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Who Uses This Software?
SocketLabs serves anyone who needs a trusted & reliable service to send email from their application. Our customers include everyone from developers to enterprise level corporations.
Average Ratings
11 reviews- Overall 4.5 / 5
- Ease of Use 4.3 / 5
- Customer Service 4.2 / 5
- Features 4.5 / 5
- Value for Money 4.4 / 5
Product Details
- Free Version Yes
- Free Trial No
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Deployment
Cloud, SaaS, Web
-
Training
In Person
Live Online
Documentation
-
Support
Business Hours
Online
Vendor Details
- SocketLabs
- http://www.socketlabs.com
- Founded 2008
About SocketLabs
Here at SocketLabs, we've perfected the art and science of easy, reliable delivery for your emails. Regardless of the size or nature of your business, we have a plan that will meet all of your email needs. Well, we've struck just the right balance between a feature-rich outgoing mail server delivery solution, an easy-to-use dashboard interface, and an even easier setup. Visit SocketLabs.com to start sending emails today.
SocketLabs Features
- Archiving & Retention
- Canned Responses
- Data Recovery
- Email Monitoring
- Queue Management
- Response Management
- Routing
- Shared Inboxes
- Signature Management
- Spam Blocker
- Whitelisting/Blacklisting
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Customer Surveys
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Landing Pages/Web Forms
- Mailing List Management
- Mobile Optimized Emails
- Reporting/Analytics
- Subscriber Management
- Template Management
- WYSIWYG Email Editor
- A/B Testing
- Contact Database
- Dynamic Content
- Email Monitoring
- Mailing List Management
- Reporting/Analytics
- Spam Check
- Template Management
Popular Products
SocketLabs Most Helpful Reviews
Fast and reliable
Reviewed on 12/12/2019
Jose G.
Comments: It's been fantastic. We get our testing emails going on without issues. Once we move our systems to production the switch is 100% transparent.
Pros:
I have never found an issue with it. It just works, it's amazing.
The setup was a breeze and got it up and running in no time. Literally, it just took me like 2 minutes.
Cons: Nothing really. I don't have anything that I don't like.
Dependable mass mailing
Reviewed on 03/12/2019
Louis W.
Comments: Every support call. Every support email has been great. I have directly used their tool for I would guess 5+ years without a single major complaint. They had one single hiccup a few years ago with legacy code. It was resolved quickly and they communicated the issue out clearly to us. They have been an honest and enjoyable partner to work with over the years.
Pros: I have enjoyed working with the API. We send tons of emails through their system without the slightest hiccup. We pull stats out of their API to create stunning dashboards of data for our clients to measure how well their campaigns perform. The well-documented API from socketlabs made the whole process a breeze to create.
Cons: Lack of prebuilt non-zapier integrations. On occasion, we have a software solution ecosystem. Certain clients may have ERP or other major integrated systems. Very generally speaking, we have not had the fortune of being able to tap into pre-written integrations for these systems. (Yes, this is nit-picky. It was the only thing I could come up with!)
Good product, great price
Reviewed on 03/12/2019
Shane B.
Comments: Mass sending commission reports to sales agents.
Pros: It is easy to set up and easy to use. Once we had it configured it has required very little maintenance and virtually no problems ongoing.
Cons: A little more support would be helpful regarding "secure email". Their website explains it but it is a little technical. I would like an easy way to change secure email settings. Also, I haven't found a way to have an automated report emailed to me showing all successful or failed email deliveries. But these are very small issues. And I can live without them.
Great service and easy to use
Reviewed on 12/12/2019
Matt B.
Pros: We have used socket labs for over 8 years now and have been very happy with it. The metrics and statistics they provide are very detailed. You are able to get very granular with your reporting. Customer support is very quick to provide answers.
Cons: So far we have not had any issues with the service.
Free Mailer Site Met Our Needs
Reviewed on 03/12/2019
Roland F.
Comments: It used to take an hour and several different email accounts to send out 1000 copies of our newsletter. Now it takes me about two minutes.
Pros: The best thing about SocketLabs is that it works. Sending out a weekly newsletter via email is no longer a hassle, as it used to be. The second best thing is that, for the size of our mailings, it is free.
Cons: Getting through the setup process was a strain. Some aspects are not intuitive, and the help/tutorial documents are not as good as they might be. However, Ginny, our SocketLabs go-to person, was very knowledgeable and very helpful.
