Really Simple Systems CRM

by Really Simple Systems

Who Uses Really Simple Systems CRM?

Small and Mid-sized B2B organizations

What Is Really Simple Systems CRM?

Really Simple Systems CRM helps you work smarter, managing and tracking your sales leads and customers, so you can get on with growing your business. Designed specifically for small and mid-sized organizations, this GDPR/HIPAA compliant CRM is easy to set up and simple to use. Our CRM includes a stand-alone Sales module, plus options for Marketing and/or Service Desk software - so all your data in one place, enabling great team collaboration and customer relationships that drive sales growth.

Really Simple Systems CRM Details

Really Simple Systems

http://www.reallysimplesystems.com

Founded 2006

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Really Simple Systems CRM pricing overview

See pricing plans

Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at USD 14.00/month.


Starting Price

USD 14.00/month See pricing details

Pricing Details

See website for full pricing details

Free Version

Yes

Free Trial

Really Simple Systems CRM deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

Really Simple Systems CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Generation
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of CRM Software

  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Support
  • Document Management
  • Email Marketing
  • Interaction Tracking
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Survey Management
  • Territory Management

View full list of CRM Software for Mac

  • Business Card/Badge Scanning
  • Calendar/Reminder System
  • Document Storage
  • Forecasting
  • Lead Scoring
  • Live Chat
  • Marketing Automation Integration
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of CRM for Small Businesses

  • Client Tracking
  • Contract Management
  • Forecasting
  • Project Management
  • Quotes/Proposals
  • Sales Pipeline Management
  • Scheduling

View full list of Construction CRM Software

  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts

View full list of Contact Management Software

  • Account Alerts
  • Asset Management
  • Expense Tracking
  • Household Tracking
  • Influence Tracking
  • Lead Management
  • Marketing Management
  • Relationship Tracking
  • Team Assignments
  • Territory Management

View full list of Financial CRM Software

  • Campaign Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

View full list of Lead Management Software

  • Cataloguing / Categorisation
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

View full list of Online CRM Software

  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

View full list of Sales Enablement Software

  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

View full list of Sales Force Automation Software

  • Competitor Analysis
  • Correlation Analysis
  • Dashboard
  • Dynamic Modeling
  • Exception Reporting
  • Graphical Data Presentation
  • Modeling & Simulation
  • Performance Metrics
  • Sales Trend Analysis
  • Statistical Analysis

View full list of Sales Forecasting Software

Really Simple Systems CRM Alternatives

More Really Simple Systems CRM alternatives

Really Simple Systems CRM Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.4
Customer Service 4.6
Features 4.1
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Chris T.
Consultant
Management Consulting, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/10/2018

"Cost effective CRM for small business"

Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros: Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.

Cons: Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Vendor Response

by Really Simple Systems on 03/10/2018

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

  • Reviewer Source 
  • Reviewed on 02/10/2018
Stuart A.
Mortgage Adviser
Financial Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2020

"Really Simple Systems - SIMPLES!"

Comments: Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system

Pros: I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface

Cons: I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming

Vendor Response

by Really Simple Systems on 14/04/2020

Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.

We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.

You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.

Kind regards

  • Reviewer Source 
  • Reviewed on 10/04/2020
Jack E.
IT & Data Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/12/2020

"Exactly as the name suggsets"

Comments: RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.

Pros: RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.

Cons: Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report

  • Reviewer Source 
  • Reviewed on 10/12/2020
Mabs A.
Sales Manager
Accounting
Used the Software for: 2+ years
  • Overall Rating
    3.5 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    1 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/11/2015

"RSS easy to navigate"

Pros: The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.

Cons: The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/11/2015
George A.
MA
Financial Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/11/2020

"Its a Really Simple System, it really is!!"

Comments: Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.

Pros: I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts

Cons: I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!

  • Reviewer Source 
  • Reviewed on 20/11/2020