---
description: Learn more about EMS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: EMS Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [EMS](/software/88249/ems-scheduling-software)

# EMS

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> Event management solution that helps businesses in various sectors manage room booking, desk reservation, and event scheduling.
> 
> Verdict: Rated **4.3/5** by 76 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EMS?

Designed for higher education, professional services, remote, hybrid, and in-person offices of all sizes that can benefit from EMS desk, event, and room booking tool.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 76 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Accruent
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 9,000.00
- **Pricing model**: Other
- **Pricing Details**: Contact Accruent for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Attendee Management
- Attendee Tracking
- Availability Indicator
- Availability Management
- Badge Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Confirmations/Reminders
- Contact Management
- Customizable Templates
- Email Marketing
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Floor Plans & Maps
- HD Audio/Video
- Mobile Access
- Occupancy Management
- Online Booking
- Online Registration
- Payment Processing
- QR Codes
- Real-Time Updates
- Real-time Scheduling
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Space Management
- Space Reservation
- Third-Party Integrations
- Ticketing
- Usage Tracking/Analytics
- Utilization Reporting
- Video Conferencing

## Integrations (6 total)

- Events2HVAC
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- Webex Connect
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Management Software](https://www.capterra.com.au/directory/20030/event-management/software)

## Related Categories

- [Event Management Software](https://www.capterra.com.au/directory/20030/event-management/software)
- [Registration Software](https://www.capterra.com.au/directory/30111/registration/software)
- [Parks and Recreation Software](https://www.capterra.com.au/directory/30806/parks-and-recreation/software)
- [Meeting Software](https://www.capterra.com.au/directory/30802/meeting/software)
- [Event Booking Software](https://www.capterra.com.au/directory/31009/event-booking/software)

## Alternatives

1. [Eventbrite](https://www.capterra.com.au/software/114949/eventbrite) — 4.6/5 (5815 reviews)
2. [Whova](https://www.capterra.com.au/software/149712/whova) — 4.8/5 (2479 reviews)
3. [Cvent Event Management](https://www.capterra.com.au/software/26318/cvent-event-management) — 4.5/5 (1099 reviews)
4. [EventCreate](https://www.capterra.com.au/software/147664/eventcreate) — 4.9/5 (788 reviews)
5. [monday.com AI Work Platform](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (6097 reviews)

## Reviews

### "Good set up is the key to success" — 4.0/5

> **Jennifer** | *15 July 2026* | Capital Markets | Recommendation rating: 7.0/10
> 
> **Pros**: When the system is set up well and the clients are engaged in using it, this system works well for one source of truth, accessible by all. Markups are quick, the revision history provides full traceability, and day-to-day use by site is easy (as long as the metadata is complete so that the drawings are findable)
> 
> **Cons**: If the system is not set up well then the whole thing falls over. No one can find their drawings so they resort to storing drawings on personal devices, resulting in multiple concurrent revisions being worked on. More consideration needs to be put in at the time of the original engagement so that site can start using it immediately - when you are on site you want to be able to find your drawings quickly and know that you are working on the latest revision. Not six months down the track, from setup.
> 
> The tutorials and help are invaluable. I am constantly learning new features or ways to help my clients using redeye. This is a valuable tool and easy to use.

-----

### "Electrical Engineer" — 4.0/5

> **Daniel** | *15 July 2026* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about the EMS was the centralized visibility and control it provides across the solar and battery systems, making it easier to monitor performance, manage energy flows, and support reliable operation
> 
> **Cons**: The biggest challenge was the amount of configuration and data validation required to ensure reliable operation and communications between systems
> 
> Overall, my experience with EMS was positive. It provided good visibility and control of the energy systems and supported effective monitoring and operation of the solar and battery assets. While some functions could be more intuitive to navigate, the system generally met its objectives and provided the information needed to manage the plant effectively

-----

### "Experienced-based evaluation" — 4.0/5

> **Gomeda** | *15 July 2026* | Mining & Metals | Recommendation rating: 4.0/10
> 
> **Pros**: Very user friendly. When using the EMS app, there are areas/features of the EMS app that I would really love to learn about which will enhance my user experience skills
> 
> **Cons**: Not well versed into using other features in the EMS app. When using the EMS app, there are areas/features of the EMS app that I would really love to learn about which will enhance my user experience skills
> 
> Its readily available and user friendly as well. I would like to learn more about the EMS app to align myself with the changes happening in the user environment.

-----

### "Reliable and Powerful Event & Workspace Management Solution" — 4.0/5

> **Mehdi** | *16 July 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10
> 
> **Pros**: EMS provides a centralized platform for room booking and event scheduling, making it easy to manage meeting spaces across multiple locations. The interface is intuitive for day-to-day users, and the Outlook integration helps streamline booking workflows. It also offers strong reporting capabilities and flexible configuration options for different business needs.
> 
> **Cons**: The interface can feel dated in some areas, and advanced configuration or administration often requires specialized knowledge. Performance can occasionally slow down when handling large datasets or complex recurring bookings. Some features could also be more intuitive, reducing the learning curve for new users.
> 
> Overall, EMS is a reliable and feature-rich event and workspace management solution. It has helped improve scheduling efficiency, reduce booking conflicts, and provide better visibility of resource utilization. While there is room for improvement in the user interface and ease of administration, it is a solid platform for organizations with complex meeting and event management requirements.

-----

### "Feedback on EMS Features, Navigation, and Document Accessibility" — 4.0/5

> **Tarun** | *16 July 2026* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: The map feature is extremely helpful for locating work locations quickly and accurately. It provides a clear visual reference, making navigation much easier. Additionally, the document view integrated with the location information adds significant value, as it helps users access and review relevant documents in the context of a specific location. Overall, this functionality improves efficiency, enhances user experience, and makes location-based work management much more convenient.
> 
> **Cons**: What I like least about EMS is the UI for file lookup and document viewing, as it is not very intuitive and makes it difficult to quickly find and access files. Additionally, the download option is not easy to locate and should be made more visible and user-friendly. Another improvement would be in the map viewer's archival feature. It would be much more helpful to display the year the document was created rather than the upload date, as this provides more meaningful context when searching for and reviewing historical documents. These enhancements would significantly improve usability and the overall user experience.
> 
> Overall, my experience with EMS has been positive, and I particularly find the map feature very useful for locating work sites and viewing documents associated with specific locations. However, the UI for file lookup and document viewing could be more intuitive, and the download option is not easy to find. Additionally, it would be beneficial if the archival view in the map viewer displayed the document creation year rather than the upload date, as this would make it easier to identify relevant historical records.&#10;I would also appreciate greater emphasis on ensuring users upload the latest as-built drawings, as these are the documents we rely on most frequently in our day-to-day work. Having the most current as-builts available would improve accuracy, efficiency, and overall usability of the system.

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## Links

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