Who Uses This Software?

From emerging startups to established enterprises, with the ability to scale and grow as your business does.

Average Ratings

313 reviews
  • Overall 4.6/5
  • Ease of Use 4.5/5
  • Customer Service 4.7/5
  • Features 4.3/5
  • Value for Money 4.4/5

Product Details

  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Sisense
  • http://www.sisense.com
  • Founded 2004

About Sisense

Sisense is the only BI reporting software that lets any user easily transform data into stunning interactive reports.

With Sisense end-to-end solution, business departments have complete visibility into data & can drive actionable insights with minimal IT overhead. Anyone can connect directly to the relevant databases or apps, mash-up multiple data sources, & visualize data in dashboards or PDF reports.

Industry leading companies like--NASDAQ, Airbus, Phillips & more--have chosen Sisense!

Sisense Features

  • Chatbot
  • For Healthcare
  • For Sales
  • For eCommerce
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Ad Hoc Reports
  • Benchmarking
  • Dashboard
  • Key Performance Indicators
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Publishing / Sharing
  • Scorecards
  • Strategic Planning
  • Trend / Problem Indicators
  • Visual Analytics
  • Ad Hoc Reports
  • Ad hoc Analysis
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning
  • Data Source Integrations
  • Data Visualization
  • Functions/Calculations
  • KPI Monitoring
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Widgets
  • Analytics/Reporting
  • Content Management
  • Custom Dashboards
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery
Vendor has not completed this information.
  • AI / Machine Learning
  • Benchmarking
  • Data Blending
  • Data Mining
  • Demand Forecasting
  • For Education
  • For Healthcare
  • Modeling & Simulation
  • Sentiment Analysis
  • Customisable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Sisense Most Helpful Reviews

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Reviewed on 13/12/2017
Brian T.
Chief Technology Officer
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Pros: Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality. The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

Cons: The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

Best product for your shift in data analytics

Reviewed on 01/08/2019
Maxime N.
Vice-President
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients.

Pros: Sisense is easy to install and setup. It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data. Sisense is also easy to embed and therefore makes it easy to provide our users with self-service analytics. Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.

Cons: The fact that multiple data models (elasticube) are competing for resources (mostly RAM) on a single server.

Sisense is really good, but has its limitations

Reviewed on 06/12/2019
Jesse B.
AVP Technical Solutions
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
3/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Sisense is a fantastic tool that rivals just about any other name in the game.

Pros: The concept is fantastic. Ecubes are an awesome way to assemble data models and use them. The permissions are very powerful and granular. Plugins help further extend capabilities. The ability to integrate in multiple ways was a game-changer for us.

Cons: Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.

Great dashboarding tool, very easy and quick to implement

Reviewed on 10/10/2019
Yossi A.
Head of Business Operations
Computer Software, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Within months we have implemented advanced management dashboards over multiple business domains such as Cross-Company KPI's, Sales & Forecasting, Technical Services, HR, etc.
We have managed to shift the extended management into daily business reviews of streamlined terminologies and KPI's.

Pros: Time to implement ; Visualization ; Self explanatory for users ; Pulse functionality ; Great Customer Success and Support team ; Available ecosystem of add-ons ; Constantly evolving & improving

Cons: Missing some basic functionalities (but for some there are available add-ons and solid roadmap)
Very easy to ramp up and implement the basics, but getting tough on the advanced analytics concepts (can be mitigated with an additional DWH layer)

Sisense is very flexible, but not for the faint of heart

Reviewed on 16/03/2019
Verified Reviewer
Analytics Director
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
2/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We deployed Sisense embedded in our own suite of healthcare software products and have been overall fairly pleased with the results. We can achieve almost anything we set out to do with some combination of plugins and existing functionality, and some additional paid work through their professional services team. Unfortunately, I have not been impressed with the support we've received. We had a lot of critical issues during implementation and it was difficult to engage Sisense to actually help troubleshoot the problems. The support has improved over the past year but their stellar support was a prime selling point during the sales process and I can't say that they have delivered on that. Overall, there's a lot of opportunity when deploying Sisense, but be prepared to step up and solve your own problems.

Pros: We really liked the fact that sisense is a "full-stack" BI tool so we could keep a separate reporting data store without having to pay extra fees for SQL licensing. We have a LOT of data since we work in healthcare, and paying SQL licensing fees to store an extra set of data would essentially double our reporting costs. There are many plugins available that you can use in combination to build a very flexible system.

Cons: One of the issues we ran into was becoming dependent on plugins and non-standard setup procedure to support our unique needs. As our system grew, it was difficult to find reliable support people to work with us on the Sisense side. The support team did not have the technical expertise I would expect for such a complicated product, so we ended up learning a lot on our own and solving our own problems.

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