--- description: Learn more about Paylocity price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paylocity Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [Paylocity](/software/86714/webpay) # Paylocity Canonical: https://www.capterra.com.au/software/86714/webpay Page: 1 / 79\ Next: [Next page](https://www.capterra.com.au/software/86714/webpay?page=2) > Cloud-based HCM platform covering HR, payroll, benefits, time tracking, performance, finance, and IT operations in one system. > > Verdict: Rated **4.3/5** by 1932 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paylocity? Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 1932 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paylocity - **Founded**: 1997 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Paylocity offers a scalable and customizable Human Resources (HR) and Payroll software solution designed to fit the specific needs and budgets of organizations of various sizes. Pricing is structured on a per employee per month (PEPM) basis, ensuring that costs remain predictable as the organization grows. The total price depends on the features selected, with a core HR suite available and the possibility to add specialized features such as video, social collaboration hubs, and numerous HR and business system integrations. Paylocity's offerings are fully integrated, ensuring seamless operation across different HR and business systems. The mobile app provides easy accessibility for both employers and employees, further enhancing the software’s utility and efficiency. For specific pricing details and customizations, businesses are encouraged to contact Paylocity directly to tailor a solution that fits their unique needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Czechia, Denmark and 54 more ## Features - Activity Dashboard - Activity Tracking - Applicant Tracking - Application Management - Attendance Tracking - Audit Management - Automated Scheduling - Benefits Dashboard - Calendar Management - Candidate Management - Categorisation/Grouping - Clock In/Out - Compensation Management - Compliance Management - Course Management - Course Tracking - Dashboard - Direct Deposit - Document Management - Employee Benefits Administration - Employee Database - Employee Management - Employee Recognition Software - Employee Scheduling - Employee Self Service - Engagement Tracking - Expense Tracking - Feedback Management - Goal Setting/Tracking - HIPAA Compliant - Job Posting - Leave Tracking - Life Insurance Administration - Mobile Access - Mobile Receipt Upload - Overtime Calculation - Payroll Management - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Receipt Management - Single Sign On - Surveys & Feedback - Task Management - Tax Compliance - Tests/Assessments - Time Tracking - Timesheet Management - Trend Analysis - W-2 Preparation ... and 70 more features ## Integrations (106 total) - 7shifts - AccuSourceHR - Alerus - Altametrics - AxisCare - Azure Portal - BambooHR - BenefitMall EmployerFocus - BigQuery - Blackbaud Financial Edge NXT - Blue Marble Payroll - Bluestar PLM - Broadridge Retirement Readiness - Bullhorn - CDK ... and 91 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) - [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software) - [Learning Management Systems](https://www.capterra.com.au/directory/30020/learning-management-system/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4309 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4871 reviews) 3. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1547 reviews) 4. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7262 reviews) 5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1395 reviews) ## Reviews ### "Reliable, User-Friendly Payroll & HR Platform" — 5.0/5 > **Nikki** | *23 July 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Paylocity was how easy it was to use for both employees and managers. The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place. Everything was organized, and the mobile app made it convenient to access information anytime. Overall, it helped streamline payroll and workforce management while providing a smooth user experience. > > **Cons**: There isn't much to dislike overall, but some features can take a little time to learn at first, and occasionally the mobile app can be a bit slow. Once you're familiar with the platform, though, it's easy to use. > > My overall experience with Paylocity has been very positive. It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks. Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently. ----- ### "Refer everyone to it" — 4.0/5 > **Tricia** | *5 August 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: I have been in HR for 19 years and have used a lot of HRIS systems. Paylocity has been the most all-encompassing product and the most user friendly. > > **Cons**: They sell you "dedicated account support" but not once in the 7 years we have had them as my rep answered when I called in. They will reply to emails, but most times that takes at least 2 days and then a canned response is given without looking at what I already did/sent. When you reply, it could be days for another response. > > I have switched another company to Paylocity. Of the systems I have used, although it has it's cons, it is light years better than the current competition. ----- ### "Paylocity Mixed Feelings" — 3.0/5 > **Alyssa** | *5 August 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: The reporting options available within Paylocity are one of the platform’s strongest features. They are extremely helpful in streamlining reporting tasks, reducing manual work, and providing valuable visibility into HR and payroll data. When the available reporting capabilities align with our needs, they significantly improve efficiency and allow us to make more informed decisions. > > **Cons**: The customer service is quite terrible and non personalized. Although you are assigned an "account manager," this person is rarely available for you if you need to call in customer support. > > My overall experience with Paylocity has been mixed. The platform offers a wide range of HR, payroll, and employee management tools that can be valuable for organizations looking to centralize their processes. Features such as employee self-service, onboarding, benefits administration, and reporting capabilities have been helpful in streamlining certain HR functions. However, my experience has also been impacted by recurring system limitations, reporting challenges, and difficulties obtaining timely support when issues arise. As an HR/payroll professional, accuracy and efficiency are critical, and there have been instances where payroll reporting, workers’ compensation reporting, and system functionality did not align with our operational needs. Resolving these issues often required significant manual work, multiple follow-ups, and escalation to find solutions. One of the biggest challenges has been the gap between what the system appears capable of doing and what can realistically be customized or supported without additional costs, lengthy timelines, or extensive troubleshooting. For example, when we needed specific reporting solutions to support compliance and workers’ compensation requirements, the available options were limited and the turnaround times did not always meet the urgency of payroll and compliance deadlines. That said, I do appreciate the breadth of services Paylocity provides and the potential the platform has when configured properly. A stronger focus on proactive support, faster issue resolution, greater transparency around system limitations, and more flexible reporting options would significantly improve the customer experience. ----- ### "My Paylocity Experience" — 4.0/5 > **LATAMRA** | *5 August 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I love the ease of use and the customizable features. The time tracking is easily manageable in the Time \& Labor module. Since implementation, the customer service has improved. > > **Cons**: Some of the documents we need to update aren't as easy as I initially expected, as they were created by our implementation representative. I manage the Recruitment and Onboarding. I also don't like when isolated issues arise that we as administrators cannot immediately assist with. For example, resetting access for an employee feels like taking an act of Congress to resolve. We follow the options provided, and the employee usually has success after 3 or more attempts, and it works the day or 2 afterwards. > > The overall experience has been pretty great, aside from the isolated issues and some Onboarding to HR \& Payroll features that aren't manual. ----- ### "Good - but lots of room for improvement" — 4.0/5 > **Debbie** | *5 August 2026* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: The ability to configure codes and the ease of updating the holiday calendar. I also enjoy the Community feature for posting payroll related changes and reminders. So far, most dealings with our Paylocity team have been positive. > > **Cons**: Constantly being kicked off the page while actively working. Keying in an employee's name several times because the system is trying to search while I am typing. System does not keep a history of changes to employee benefits that is easy to review when issues arise. > > Overall, I am happy with Paylocity and believe we made the right decision when we chose to change payroll providers. ----- Page: 1 / 79\ Next: [Next page](https://www.capterra.com.au/software/86714/webpay?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/86714/webpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data