15 years helping Australian businesses
choose better software

What Is Paylocity?

Our all-in-one HR & payroll software solutions help reduce time spent on administrative tasks, allowing you to return your focus towards strategic initiatives that propel your organization forward. Attract top talent, improve productivity, and reduce employee turnover with tools that create an engaging company culture that fosters connection, collaboration, and belonging. Real-time data insights help to understand the needs of your workforce, make informed decisions, and get to know your people.

Who Uses Paylocity?

Web-based payroll and HCM solution that helps small to large enterprises manage and track employees' compensation, deductions, benefits, time-off requests, retirement plans, engagement and more.

Paylocity Software - Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, and interact with each other.
Paylocity Software - Paylocity's Compliance Dashboard will change the way you view compliance. Through its intuitive interface, stay on track with your company's data completeness and visualized important employee compliance items, all in one place.
Paylocity Software - Minimize manual tasks, save time, and have peace of mind knowing that your employees are getting paid accurately and on time.
Paylocity Software - Improve communication and foster a culture of engagement not possible with broadcast emails, antiquated intranets, or break room bulletin boards.
Paylocity Software - We help you fill seats more quickly, with the right people. Leverage intuitive resources like video tools and two-way email and texting to streamline the talent acquisition processes.

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Reviews of Paylocity

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashlee
Ashlee
Customer Support Specialist in US
Verified LinkedIn User
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Paylocity is Great at Connecting Employees With One Another.

5.0 4 weeks ago New

Comments: I believe this app is an excellent tool for onboarding! It has a robust system with numerous extra features for new hires to utilize. Setting up direct deposit and tracking my hours worked was very easy.

Pros:

The onboarding process was seamless and user-friendly. It offers many great tools for new hires, such as access to information about company benefits, time-off requests, various company policies, and proper procedures. I was also pleased that I could see the profiles of everyone on my team, along with their "about me" sections and list of interests. This provided some fun talking points when we finally met in person.

Cons:

I can't think of any serious complaints or concerns that I found when using this app.

Maria
Teacher assistant in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Time in time out

5.0 2 months ago New

Pros:

I like being able to see my hours whenever I want. I can punch in and out on my phone. I can see if I am missing any punches.

Cons:

Occasionally I have had an issues with clocking in and out.

Sarah
People & Culture Manager in US
Consumer Goods, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Terrible implementation, customer service, and not user friendly. I'd give 0 stars if I could

3.0 3 years ago

Comments: If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.

Pros:

We needed an HRIS that would house all employee info, reviews and process payroll. It does this. Barely.

Cons:

Customer service is horrendous. We were told we would have an "Account Manager" That indicated to me that I'd have one person who answer my emails or phone calls. That is not the case. It's a customer support center staffed with new employees who don't know the system. I have walked them through their own system on multiple occasions. We have had a handful of critical payroll processing mistakes made because the "account manager" walked me through the process incorrectly. I spend about 2-3 hours a week on the phone with customer support to get answers to what should be simple questions. I've requested supervisors multiple times, they have promised to get back in touch, but no one reaches out. You are on your own. Implementation was a disgrace. Our first implementation consultant disappeared and no one knew where she went. The 2nd one started but disappeared for 2 weeks and suddenly reappeared. Despite hours upon hours to meetings to implement the system, the most basic things like PTO policies were still incorrect. I've been fixing implementation errors for over a year now. Complete lack of good UX. They need a new UX team. The Help Section is laughable. Not even their customer service can find help articles that are applicable. They have a lot of reports, but finding what you need is nearly impossible.

Lisa
Billing Administrator in US
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Your personal employment details all in one place.

5.0 last month New

Comments: I used this program for approximately two years. It was easy to navigate and gave you access to learning, employee org charts, employee benefits all in one place.

Pros:

I liked the ease of the program and also the ability to check your 401K benefit status all in one place.

Cons:

I don't have any negative comments. I loved it.

MELANIE
Sr Manager, People Operations in US
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly but customer service isn't the best

4.0 3 weeks ago New

Comments: Overall, Paylocity is a decent HRIS with a good payroll platform. It's easy to use from an employee perspective. Visually appealing, easy to navigate, app is great too. If they could get their customer service handled, I'd be happier.

Pros:

User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service

Cons:

Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!