--- description: Learn more about Qualifacts CareLogic price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qualifacts CareLogic Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/30217/mental-health/software) > [Qualifacts CareLogic](/software/85188/carelogic-enterprise) # Qualifacts CareLogic Canonical: https://www.capterra.com.au/software/85188/carelogic-enterprise Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/85188/carelogic-enterprise?page=2) > Qualifacts CareLogic is a comprehensive and intuitive web-based EHR designed exclusively for behavioral health and human services. > > Verdict: Rated **3.9/5** by 355 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Qualifacts CareLogic? EHR solution for enterprise community mental health centers, psychiatry, CCBHCs, multi-location/state agencies, SUD facilities, IDD/autism agencies, public health departments, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 355 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Qualifacts - **Location**: Nashville, US - **Founded**: 2000 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customisable Forms - Decision Support Systems - Document Management - E-Prescribing - EMR/EHR - Electronic Payments - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Medication Management - Patient Communications - Patient Portal - Patient Records Management - Practice Management - Prescription Management - Reporting & Statistics - Scheduling - Telemedicine Software - Therapy Notes - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) ## Related Categories - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) - [Human Services Software](https://www.capterra.com.au/directory/30660/human-services/software) - [Electronic Medical Records Software](https://www.capterra.com.au/directory/20028/electronic-medical-records/software) - [Mental Health EHR Software](https://www.capterra.com.au/directory/32510/mental-health-ehr-software/software) - [Substance Abuse EMR Software](https://www.capterra.com.au/directory/32708/substance-abuse-emr/software) ## Alternatives 1. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.capterra.com.au/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.capterra.com.au/software/130400/theranest-mental-health) — 4.4/5 (1051 reviews) 4. [SimplePractice](https://www.capterra.com.au/software/130710/simplepractice) — 4.6/5 (2827 reviews) 5. [Valant EHR Suite](https://www.capterra.com.au/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Reviews ### "I would recommend this EHR for Behavioral Health programs." — 5.0/5 > **Kim** | *19 November 2024* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: The system is modern and configurable. It allows us to manage workflows and easily maintain client records, scheduling, and billing. > > **Cons**: While there are a lot of resources and technology available, many of the features are available at an additional cost. > > I have found CareLogic easy to work in. The staff and help team are responsive when it is within their power to help. I am very pleased with the product as compared to other EHRs we have worked in. ----- ### "It works, but could work better." — 3.0/5 > **Brian** | *19 November 2024* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Recently, an update to the interface has made it a little more user-friendly. It also seems to have robust capabilities. > > **Cons**: Not very user friendly and difficult to navigate without extensive training. Does not allow you to make changes easily. > > Software should make your life easier and even with the updated interface, Carelogic feels clunky and outdated. It is difficult to navigate and does not let you learn as you go. Significant training is needed in order to use the software. ----- ### "Great Platform\!" — 5.0/5 > **Christi** | *14 November 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I like that once you learn the system, it is very user friendly and has a lot of great aspects to help you navigate. > > **Cons**: The thing I like the least would have to be that you can't have a lot of multiple tabs open at one time if you're trying to multitask. > > Overall, CareLogic is a great platform to use for Behavioral Health. I use it for the revenue cycle and it really is very helpful and very user friendly. It has everything I need, but if there's something I'm needing data for, there is definitely a report for whatever I need. ----- ### "Qualifacts Review" — 4.0/5 > **Allison** | *18 November 2024* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: I like that everything is all on one platform. > > **Cons**: I least like that this platform does not easily and effectively sync up to other third party platforms. > > My overall experience has been good. However, many people I work with have described it being difficult to learn and use. ----- ### "Great Documentation Tool\!" — 5.0/5 > **Amya** | *9 January 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: It was really helpful to have everything in one place. The process for documentation was especially well designed. > > **Cons**: Sometimes it was tedious when it came to navigating the different sections. The menu wasn't always accessible so you had to reload the page/ go back and forth between pages. > > I was not utilizing all of the features that CareLogic has to offer, so I can't speak to everything. However, the site was relatively easy to navigate, it made clinical intakes and assessments streamlined and efficient. I would definitely recommend this product. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/85188/carelogic-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/85188/carelogic-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data