--- description: Learn more about CCC ONE price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CCC ONE Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Auto Body Software](/directory/10050/auto-body/software) > [CCC ONE](/software/83656/ccc-one-total-repair-platform) # CCC ONE Canonical: https://www.capterra.com.au/software/83656/ccc-one-total-repair-platform Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/83656/ccc-one-total-repair-platform?page=2) > Automotive shop workflow management tool that helps repair shops write estimates, simplify ordering, streamline operations, and more. > > Verdict: Rated **4.2/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CCC ONE? Designed for automotive repair shops, dealerships, parts suppliers, insurers, manufacturers, and related businesses, that helps manage their operations and optimize customer satisfaction. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 39 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CCC Intelligent Solutions - **Location**: Arlington, US ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - CRM - Inspection Management - Maintenance Scheduling - Parts Management - Quotes/Estimates - Scheduling - Vehicle Tracking ## Integrations (1 total) - Xplor Pay ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Body Software](https://www.capterra.com.au/directory/10050/auto-body/software) ## Related Categories - [Auto Body Software](https://www.capterra.com.au/directory/10050/auto-body/software) - [Car Repair Software](https://www.capterra.com.au/directory/20006/auto-repair/software) ## Alternatives 1. [ARI](https://www.capterra.com.au/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.com.au/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Manager SE](https://www.capterra.com.au/software/145351/manager-se) — 4.1/5 (78 reviews) 4. [Autorox](https://www.capterra.com.au/software/184222/autrorox) — 4.8/5 (62 reviews) 5. [Shopmonkey](https://www.capterra.com.au/software/169022/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "Only use the best" — 4.0/5 > **Jace** | *11 November 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: They always had the most up to date database, with accurate specs, parts, labor and misc. small items. This was the easiest estimating tool I have used. > > **Cons**: The price, it was one of the more expensive options but a lot of insurance companies only acceopted estimates from them. A lot of the techs still complained about some of the hours to replace body parts, but overall this was the best tool. > > I used it for over 13 years and saw a lot of changes during that time. They had started to get some really nice features by the time I left the Bodyworld ----- ### "Powerful Industry Standard Solution" — 5.0/5 > **Haley** | *26 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: CCC ONE has proven to be a centralized platform for managing repairs, customers and billing all in one place. > > **Cons**: In certain workflows there have been slight limited customizations. I feel as though for a large diverse company this may not be best but for a smaller company it is extremely useful. > > CCC One is a powerful, industry standard solution or shops that need tight integration with insurance carriers and efficient estimating tools. ----- ### "Satisfactory" — 4.0/5 > **Brazola** | *7 January 2026* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: I like CCC One because you can write estimates up from anywhere using your phone and it uses AI for faster more accurate estimates. > > **Cons**: I don’t like CCC One because it can get expensive for small businesses. It also lags a lot and tends to move slow. Constantly having to be updated. ----- ### "EFFORTLESS ESTIMATING" — 5.0/5 > **Jillian** | *27 July 2024* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: CCC ONE can be used anywhere on all my devices.. I love being able to grab my phone and start an estimate standing outside by a damaged vehicle and customer. > > **Cons**: Nothing I least enjoy, because there is a lot more to learn about the program. > > Having the ability to view real time parts and pricing at your fingertips. Completing estimates accurately in a timely manner allows for customer appreciation. ----- ### "CCC ONE and the IA connection" — 5.0/5 > **Rob** | *14 May 2019* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I first learned and used CCC ONE when I began working in the collision industry as a rookie estimator over 10years ago. It was easy to learn and use then and the trend continues\! I left the body shop scene and became an IA a few years later. After struggling with alternative software I made the switch to CCC ONE and I have to admit that it is the most widely used and most common software in this industry. This is my absolute favorite part of the software\! I deal with a lot of estimate matching and having this software has saved me countless labor hours that do not generate income. I also like the real-time updates that keep my figures current. Lastly, the assistance I get from tech support is top notch. Keep up the good work CCC ONE\! > > **Cons**: There aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing. More than half of the time it does not populate any recycled parts for units I am writing even though they are common units, and common parts. This feature, when available, saves me a lot of time\! At times, it will do an RPS search for items that do not qualify, such as a quarter panel clear protector which is a one-time use part (adhesive). Lastly, the program does a lot of 'thinking' when switching between screens and such. This however, may be related to my CPU and not the software specifically. > > My overall experience has been both pleasant and positive\! As I mentioned earlier, this program is the more widely used program in the collision industry. It has helped facilitate my marketing efforts solely because of this factor. It has also saved me a ton of time in pure estimate matching alone\! I immediately experienced an increase in claims volume once I incorporated CCC ONE into the daily routine. I definitely encourage anybody that is on the fence about obtaining this software to go for it\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/83656/ccc-one-total-repair-platform?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/83656/ccc-one-total-repair-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data