ScheduleFlex

by Shiftboard

Who Uses ScheduleFlex?

ScheduleFlex is for organizations using dynamic workforce scheduling strategies, such as those found in manufacturing, healthcare, and staffing to keep mission-critical operations running smoothly.

What Is ScheduleFlex?

Shiftboard's ScheduleFlex is purpose-built for dynamic operations that frequently adjust staffing levels to support ever-changing business needs. ScheduleFlex helps front-line operations maintain high shift coverage, reduce labor costs, and control the daily chaos of workforce scheduling. Organizations in dynamic scheduling industries, such as manufacturing, healthcare, staffing, and public safety, depend on ScheduleFlex to keep their mission critical operations running smoothly, 24/7.

ScheduleFlex Details

Shiftboard

http://www.shiftboard.com

Founded 2008

ScheduleFlex Software - ScheduleFlex Software
ScheduleFlex Software - Tailor-Fit Scheduling
ScheduleFlex Software - Real-Time Communication
ScheduleFlex Software - Day-Of Management Tools
ScheduleFlex Software - Worker-Friendly Schedules
ScheduleFlex Software - ScheduleFlex Software - thumbnail
ScheduleFlex Software - Tailor-Fit Scheduling - thumbnail
ScheduleFlex Software - Real-Time Communication - thumbnail
ScheduleFlex Software - Day-Of Management Tools - thumbnail
ScheduleFlex Software - Worker-Friendly Schedules - thumbnail

Compare ScheduleFlex with similar products

Starting price

N/A
USD 4.00/month
USD 19.00/month
N/A

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial No

ScheduleFlex deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

ScheduleFlex Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Collaboration Tools
  • Color Codes/Icons
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Mobile Alerts
  • Multi-Location
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Timesheet Management
  • Website Integration

View full list of Calendaring Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Forecasting
  • GPS
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Clock
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking

View full list of Employee Scheduling Software

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Human Resources

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • HR Management
  • Leave Policy Management
  • Leave Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Team Calendars
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Leave Management System Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auto Scheduler
  • Automated Scheduling
  • Calendar Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Customizable Reports
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Float Pool Management
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Scheduling
  • Overtime Calculation
  • Payroll Management
  • Predictive Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Clock
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking

View full list of Nurse Scheduling Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management

View full list of Scheduling Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Background Screening
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Candidate Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Signature
  • Email Management
  • Email Templates
  • For Staffing Agencies
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Job Requisition
  • Job Tracking
  • Jobs Board
  • Onboarding
  • Payroll Management
  • Pipeline Management
  • Pipeline Reports
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Status Tracking
  • Talent Acquisition
  • Task Management
  • Temporary Staffing
  • Third Party Integrations
  • Workflow Management

View full list of Staffing Agency Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

View full list of Workforce Management Software

ScheduleFlex Alternatives

More ScheduleFlex alternatives

ScheduleFlex Reviews

Read all 234 reviews

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.4
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Chris E.
Chris E.
Watch Commander
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/10/2017

"Fantastic Software!"

Pros: I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.

Cons: The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.

  • Reviewer Source 
  • Reviewed on 12/10/2017
Alexander O.
Director Of Security
Security & Investigations, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 02/11/2018

"Adequate, but has room for improvement."

Comments: Overall, it is a passable scheduling tool. Having worked with Deputy previously, I am finding the overall user experience somewhat disappointing. Since the program is not integrating with our payroll system at this time, I am reviewing it solely on the grounds of it's use as a tool for communicating schedules to my staff, and keeping track of who I have working. In this respect it is just adequate. If changes to shift dates/times/employees are made on short notice, the available schedule visualizations and inelegant user interface make it more frustrating and time consuming to change or delete a shift than it is worth, and the lack of an effective visual representation of the schedule from the employee side means it isn't used as often as I'd like. I often end up using text messages and email to communicate changes instead. Their willingness to work with my company's billing (Net 60) is greatly appreciated, and this flexibility should be a major selling point for larger organizations.

Pros: - Cost effective.
- Shiftboard accounts receivable is willing to work with you on billing times.
- Good array of features and tools.
- Very good features for bulk assignments and automated help generating a schedule. (Good for large organizations or new sites needing a schedule generated.)

Cons: - Visualizations available for the calendar leave something to be desired.
- Interface and controls are not the most user friendly I've seen.
- Help documentation and live customer assistance is disappointing or non-existent.
- Glitches and uncooperative UI elements have occurred more often than I'm used to.

  • Reviewer Source 
  • Reviewed on 02/11/2018
Tiffany A.
Site Manager
Staffing & Recruiting, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/05/2021

"Almost too customizable"

Comments: Once you have a handle on it, it is an EXTREMELY useful tool for a manager to have. Customizing/designing your company or teams unique Shifboard experience is a daunting task, and training new users is a lengthy process. BUT if you have the bandwidth to take on those two things, it is an investment worth making.

Pros: You can pretty much do anything with Shiftboard. Ideal for managers with a large number of working employees and/or managing complex shift schedules. Also great for mass communication with all employees or specific groups. Flexible scheduling - manager can assign shifts and/or employees can sign up to work shifts. Employees can use Shiftboard to request time off, call in sick or give up a shift and it will automatically notify all other active employees assigned to that same team that a shift is up for grabs. You can also upload shift schedules from Excel into Shiftboard.

Cons: SO MANY OPTIONS - it can get really confusing and convoluted and is really complicated to learn/train new users (even when you are pretty tech-savvy). Employees have to opt-in for text messaging on their end (and I understand why, it is just frustrating) or you cannot text them through Shiftboard. It is very particular in it's functionalities - if any step (even as small as checking an optional box is not checked) in any given process is missed/incorrect, the entire schedule will be off, and you won't know until you finish and look at the calendar. Then you have to go back in and figure out what went wrong.

  • Reviewer Source 
  • Reviewed on 27/05/2021
Steven B.
Steven B.
Executive Director
Music
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/02/2018

"A great value, an irreplaceable tool for our organization."

Comments: It really organizes our musicians extremely well, we have very little confusion now.

Pros: This helps us organize all of our contractors and employees. It gets them all onboard pretty easy and has a lot of powerful tools that have made running our organization much easier. We tried a LOT of different products and this one was the only one that really met all our needs to get everyone scheduled and organized, it is an amazing value for the price they charge us.

Cons: I wish it was easier to sync with 3rd party apps. The good part is making a .csv of data is super fast and easy but I would still like to see it play nice with other products.

  • Reviewer Source 
  • Reviewed on 14/02/2018
Jessie B.
Jessie B.
Fit Stylist
Consumer Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/05/2019

"Seamless and easy"

Comments: I have had great experiences with Shiftboard, its super helpful and I'm so glad that my company chose it as it's scheduling software.

Pros: I use this software daily, you can choose to view the week, then click on individual days to see what your schedule is for the day. The software is so simple and straightforward regarding scheduling. Within the main menu you can see: teams, calendar and opportunity (news) You can see what line of support you are scheduled for, when your breaks are at and when you have specific time off to catch up on daily tasks. You then have the option to print it out, download it and connect it to your Google Calendar, Outlook or other iCal compatible calendar tools.

Cons: I truly have never had any issues with this software. I have no dislikes about the software. Working for a company that has your schedule planned out and updates it quickly is such a relief. I previously worked for a financial institution and my schedule was so disorganized. Its great being able to access the Shiftboard at work/home and see what you need to know to be prepared for your shift.

  • Reviewer Source 
  • Reviewed on 02/05/2019