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BPI System
What Is BPI System?
BPISystem is an intuitive, web-based, and On-Premise CAPA Software that will assist your organization in automating existing and future processes in one application. BPI System can automate all your CAPA , NCR, Audits, etc. processes in an easy-to-use interface, reducing development and maintenance costs. Make your information secure, yet accessible from a single location, Effectively influence better corrective action decisions, and help your company stay focused on performance improvement.
Who Uses BPI System?
Any business that still is using outdated legacy systems or paper and spreadsheets to manage their CAPA programs
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BPI System
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Reviews of BPI System
Alternatives Considered:
Highly Capable and Cost Effective Business Process/Workflow Management Platform
Comments:
Realized integrations using BPI
- Implementation of key processes required by ISO management systems
- Implementation of data capturing paper forms
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Pros:
- Customer support is world class. Best I have ever seen - Robust utilization; can handle simple or complex processes - The workflow platform allows you to map out a process, implement it, use it, and take steps to achieve continuous improvement. - System is continually enhanced and improved to help customers achieve greater leverage from the system - Can be used for the integration of management systems and standards (but not fully fleshed out for this purpose by the developers)
Cons:
- The look and feel could be improved to allow for a more fluid environment. Definitely could be modernized/polished - The workflow building process is not very time efficient. An embedded WYSIWYG workflow editor/form builder would eliminate the time it takes to build a workflow through multiple record testing, etc. - The document management could be improved to allow for a file system, cataloguing, easy retrieval, etc. - Programming language and coding could be updated/enhanced to improve the formatting of records, forms, etc. when printing, exporting, or sharing in other formats outside the platform - There are some tools that are difficult to create in the environment or not available in the environment. Things like risk assessments, criteria fields, etc. Some of these tools are used in processes and it might be valuable to expand the custom fields to include some of these things.
Qualitech Solutions Response
3 years ago
Thank you Jon for your in-depth review. We are constantly looking for ways to improve and modernize the look and feel of the application while still providing the robust configuration features that users count on to make this a one-stop shop for business process management.. We appreciate your recommendations and look forward to working with you and your company for years to come.
BPI System - A great company to work with
Comments: BPI system has provided us the ability to generate a robust corrective action system that is very user friendly. The BPI system Software has forced us to review our process to understand that many of the complexities are with our process. The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.
Pros:
Ability to customize and create workflows Ability to assign steps to individuals or groups Ability to Auto Archive after closure Auto numbering capability based on Workflow name, Year and number created to have unique identifiers for each. Real time reporting
Cons:
Current Trending capabilities - enhancements are coming in newer revisions better utilize Workflows do not automatically shift when on Mobile Device.
Qualitech Solutions Response
4 years ago
Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to enhance the trending capabilities and provide a Mobile specific interface to BPI System.
Review of BPI System
Comments: The overall experience has been positive. Westinghouse has utilized the BPI system to configure a wide variety of workflows to enhance tracking and automate previously manual processes, without needing outside assistance to develop these workflows. Customer service has been superb, with prompt issue resolution and representatives being available for consultation.
Pros:
The ability to build and customize workflows. BPI system offers a straightforward interface for administrators to design, configure, and implement custom workflows to meet a wide variety of business needs. In addition, the capability of the BPI system to interface with outside databases has delivered a positive impact regarding automatic archival of records into a separate document management system, and automatic maintenance of users and organizational structures.
Cons:
The ability for users with a basic understanding of the system to set trending criteria themselves to alert them of trends developing within the system.
Qualitech Solutions Response
4 years ago
Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to allow users to set their own trending thresholds. We always appreciate the feedback and try to implement features to improve the usability of the software.
Alternatives Considered:
Good workflow development tool
Comments: BPI System is a good workflow development tool but need to improve in many ways.
Pros:
BPI offers the users to create a workflow by configuring their platform rather than programming and provides an excellent technical support.
Cons:
There are restrictions and limitations to convert your current process or forms to BPI.No options to upload the data to custom fields on your end other than creating them manually in BPI or request technical support to do it for you.
Qualitech Solutions Response
2 years ago
Thank you Dennis for your review. We appreciate your feedback and will continue to improve the product based on customer suggestions and requests.
Great Issue Management Tool product
Comments: I have only been using the BPI for two and a half years and what I like about the product is being able to also customized the SQL at the back-end for flexibility. And [SENSITIVE CONTENT HIDDEN] always have answers to our challenging questions.
Pros:
Once familiar with the system, there is so much flexibility for Report creation and Logic questions customization. I have not experienced any development requests that are impossible to produce.
Cons:
The Cloning to lower environment which I needed to make sure all the configurations are pointing to the right environment. The layout interface can be improved. I have seen another Issue Management tool product and the front-end looked more modern.
Qualitech Solutions Response
4 years ago
Thank you for your review! We have enjoyed working with the National Lab for many years. Your site has provided many useful suggestions for enhancements that have been implemented in the software. We look forward to more ideas and recommendations that will improve the end user experience.
