Who Uses Volgistics?

Volgistics serves volunteer-driven organizations of all types, from small local animal shelters, to multi-site health systems, to large international service organizations.

What Is Volgistics?

Manage your volunteer database from any computer; in the office, at home or on the road. Allow volunteers to fill out applications, submit their schedule preferences and even self schedule, all from the comfort of home. No start-up costs, licensing, or additional fees for support or upgrades. Simply pay a low monthly fee with no long term contract. Volgistics is the industry leader in online volunteer software. Take a video tour and sign up for a free trial account to find out why!

Volgistics Details

Volgistics

http://www.volgistics.com

Founded 2004

List of volunteers
Volunteer service history
VicNet volunteer portal
VicTouch time clock
Volgistics video
Play
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Volunteer service history-thumb
VicNet volunteer portal-thumb
VicTouch time clock-thumb
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Volgistics pricing overview

See pricing plans

Volgistics does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Pricing Details

The monthly service fee is all-inclusive and is based on the number of volunteers to track, the number of system operators, and whether you'd like to include the optional VicNet, VicTouch, and VicDocs modules.

Free Version

No

Free Trial

Volgistics deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Chromebook (Desktop)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Volgistics Features

  • Adoption Management
  • Animal Control
  • Animal Database
  • Case Management
  • Foster Management
  • Fundraising Management
  • Intake Management
  • Kennel Management
  • License Management
  • Medical Records
  • Volunteer Management

View full list of Animal Shelter Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management

View full list of Scheduling Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Document Storage
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Monitoring
  • Personalization
  • Real Time Data
  • Real Time Reporting
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Volunteer Management
  • Volunteer Recruiting

View full list of Volunteer Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

View full list of Workforce Management Software

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Animal Monitoring
  • Assignment Management
  • Automated Scheduling
  • Barcoding/RFID
  • Breeding Management
  • Built-In Database
  • Cataloguing/Categorisation
  • Communication Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Employee Management
  • Facility Management
  • Feed Management
  • Financial Management
  • Goal Setting / Tracking
  • Historical Reporting
  • Inventory Management
  • Medical Records
  • Membership Management
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Summary Reports
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Ticketing
  • Trend Analysis
  • User Management
  • Volunteer Management

View full list of Zoo Software

Volgistics Alternatives

More Volgistics alternatives

Volgistics Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.2
Customer Service 4.6
Features 4.1
Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!
Avonte J.
Clinic Director
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 17/01/2018

"Simply the best!"

Pros: I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Cons: Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

  • Reviewer Source 
  • Reviewed on 17/01/2018
Verified Reviewer
Volunteer Coordinator
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/11/2017

"worth 10x what you pay for it!"

Comments: I save so much time! with volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable. you can even customize it to your organization to not pay for things you do not use!

Pros: absolute time saver. with over 800 volunteers signing in and out every month, this has DRASTICALLY cut down the amount of time spent tracking hours, scheduling, gathering information, and communicating with volunteers.

Cons: The reporting piece is really solid for the most part, however there are some things I wish it had capacities for that are just odd. Like wanting to see who "typically" comes in on Friday afternoons from 2-5pm. The process to find that type of info is a bit clunky, but again, isn't really something you need to find often, so it's not that big of a con.

Vendor Response

by Volgistics on 13/12/2017

Thank you for the review! We're glad that Volgistics can make your work load a little lighter!

  • Reviewer Source 
  • Reviewed on 22/11/2017
Karen C.
Director of Community Engagement
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 25/04/2018

"This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time."

Pros: The price point worked well for our organization. It has capacity to store a large number of volunteers.

Cons: Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.

  • Reviewer Source 
  • Reviewed on 25/04/2018
Alison S.
Director of Community Programs
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 23/07/2019

"Great for Volunteer Management"

Comments: I have not interacted with Volgistics Volunteer Management. The billing is automated monthly, and easy to manage.

Pros: I really enjoy the ease of this software to manage my volunteers schedules. I can assign them to various roles once they have completed training and then they are able log-in and sign themselves up for their desired shifts. It makes my job a lot easier that they can schedule themselves.

Cons: The software doesn't allow for much customization, and on the administrator end there is a bit of a learning curve to understand the terminology, and how to set everything up.

  • Reviewer Source 
  • Reviewed on 23/07/2019
Verified Reviewer
Manager of Volunteer Services
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 01/02/2018

"Volgistics ensures our volunteer department is organized and cohesive."

Pros: The number one pro is the reporting feature. Having the ability to synthesis the volunteer data at the click of a button is amazing. I also like the ability to schedule and communicate with volunteers as well as the application feature (can make multiple applications for various roles). The help screen is fabulous!

Cons: Cannot customize as much as I'd like. There is no "undo" button so all deletions are final. I wish there were more options to jazz up the vicnet screen for the volunteer's portal.

  • Reviewer Source 
  • Reviewed on 01/02/2018