VSys One

by Bespoke Software

Who Uses VSys One?

Designed for all types of volunteer organizations including healthcare, museums, municipalities, zoos, not-for-profits, performing arts centers, wildlife preserves, and corporations.

What Is VSys One?

VSys One has over 20 years of experience deploying Volunteer Management solutions for organizations of all sizes, types and budgets. Design your own applications, onboarding steps, approval processes, & reports using our user-friendly PC or Web-based software. The system includes reference checking, automated communications & notifications, and a custom report generator (in case our 200+ reports are enough!). We provide secure FedRamp hosting, HIPAA compliance & more.

VSys One Details

Bespoke Software

http://www.vsysone.com

Founded 1998

VSys One Software - VSys Product Family
VSys One Software - Sample VSys Anywhere Dashboard: Administrative users can configure your dashboards to show what they want.
VSys One Software - Customizable Homepage for Volunteer self-management portal: Thi
VSys One Software - Volunteer's Live Portal - here is what your volunteer's welcome screen would look like once they login.
VSys One Software - Volunteers can search and apply for opportunities using VSys Live: the volunteer portal
VSys One video
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VSys One Software - VSys Product Family - thumbnail
VSys One Software - Sample VSys Anywhere Dashboard: Administrative users can configure your dashboards to show what they want. - thumbnail
VSys One Software - Customizable Homepage for Volunteer self-management portal: Thi - thumbnail
VSys One Software - Volunteer's Live Portal - here is what your volunteer's welcome screen would look like once they login. - thumbnail
VSys One Software - Volunteers can search and apply for opportunities using VSys Live: the volunteer portal - thumbnail

Compare VSys One with similar products

Starting price

USD 10,000.00/one-time
USD 199.00/month
USD 1,500.00/year
USD 119.00/month

Free Version

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Free Trial

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VSys One deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

VSys One Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Document Storage
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Monitoring
  • Personalization
  • Real Time Data
  • Real Time Reporting
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Volunteer Management
  • Volunteer Recruiting

View full list of Volunteer Management Software

VSys One Alternatives

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VSys One Reviews

Read all 35 reviews

Average score

Overall
4.7
Ease of Use
4.2
Customer Service
4.9
Features
4.5
Value for Money
4.8

Reviews by score

5
27
4
6
3
2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Amy faith L.
Amy faith L.
Network Manager, Volunteer Services & Patient Experience Team
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/05/2021

"A Real Game Changer in Volunteer Administration and Metrics Reporting for Senior Leadership!"

Comments: I have worked in volunteer administration for close to 25 years. I have seen a thing or two when it comes to data collection and volunteer tracking software. In my time, I have never worked with a more sincere group of people than the staff at Bespoke Software. My organization is currently two-years post merger and we're working with VSys to merge all of our hospitals into one cohesive system. With VSys One and VSys Live, whenever you have a task, the customer service team will meet you where you are at and help you to accomplish the project. In some cases you can start the project on your own and they will take the reins if something needs to be tweaked or they might even walk you through it with step-by-step instructions. With other software, it seemed to take forever to get an answer and the answer did not involve human interaction. With VSys, you can be sure that during normal business hours, you are covered with telephone and email support.

Pros: With customization of advanced exporter and custom column reports, VSys One user tools and reports offers the ability to create performance-based dashboards when saving data to Excel, creating a graphical gauge that tracks the throughput of volunteers and lets you monitor volunteer successes throughout your system. We recently created a thermometer to provide leadership with reports on numbers of volunteers returning back into service in-person post-pandemic week over week. We plan to expand on the reporting to include peer-to-peer volunteers and number of visits or encounters they have on a daily basis. The software will grow as your program grows. We love the ability it has to put the onus on volunteers to upload their own data, making the on boarding process much easier with less keying in of information for staff, while eliminating the need for paper and having to chase after volunteers to complete their requirements. We love that VSys is able to report out on everything you need, helping you to speak in a language that C-Suite leaders can understand and it even has the ability to do some things that you didn't know you needed. With VSys One and Vsys Live, the possibilities are endless!

Cons: At first, the cost was a dissatisfier among top leadership, but it is well worth the price. They say you get what you pay for. VSys is the Rolls-Royce of Volunteer Administration Software, it simply inspires greatness and makes data tracking simple!

  • Reviewer Source 
  • Reviewed on 14/05/2021
Patricia D.
Director
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/07/2020

"Cottage Health Volunteer Program"

Comments: we are able to manage over 1,000 active volunteers, we especially like the ability to communicate with some or all volunteers as well as documenting all interactions. We are able to customize the database to meet our best practices and procedures.

Pros: The pros are have a robust database that handles all of our daily operations, from an on-line application that when accepted is downloaded right in to the database. We also like the ability to customize to our services and requirements (national, state and local guidelines and to customize to our hospital's culture and policies, The help line is fantastic and are very knowledgeable and patient.
they are responsive to requests and upgrades.

Cons: The scheduling is great.... but I would like to add phone numbers and to be able to color code the training volunteers vs the trained volunteers.

  • Reviewer Source 
  • Reviewed on 09/07/2020
David C.
Director, Volunteer Services
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 01/08/2019

"Needlessly Complex"

Comments: The product line is confusing - VSys One, VSys Lite, VSys Live, VSys Kiosk, VSys Live Kiosk. A few key features that were promised by the project leader have failed to materialize. My sense is that again, they have a product that can do many things, but they don't know how to package their own product or create a user interface friendly for customers. The business model is one of paying for a support subscription post-implementation so they don't have much of an incentive to change.

Pros: I can't deny that it is powerful. It will make reports and track data. The phone support is decent.

Cons: See the title of the review. The user interface as the administrator is cumbersome and non-intuitive. There are too many steps and serpentine workflows to accomplish basic tasks such as creating a job assignment or building a new training.

  • Reviewer Source 
  • Reviewed on 01/08/2019
Eric T.
Manager, Volunteer Services
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 09/07/2020

"Multi-Branch Hospice Volunteer Department"

Comments: Overall it has been good. The initial integration was a little haphazard and felt rushed at points, but the ongoing support and follow up with the agency has allowed us to completely transform and smooth out our on boarding process for volunteers. The company is very accommodating to our needs and questions, sometimes creating new things that the software couldn't do before.

Pros: -Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user. It has a lot of features that can both mold to your current workflows, but also enhance and automate your workflows.
-Customer service is one of the best features of this organization. Their live representatives are very knowledgeable of the product and it's features and willing to help work through any issue that you are having.
-customize able reports and bulk changes. Whatever I need to pull out of the database in whatever format is accessable.

Cons: -The fact that the program is so customizable also means there's more than one one way to accomplish the same task or reach the same goal. This does mean that different from people Vsys can have different "go to" ways of completing items. This can lead to some frustration.
-The flow of information/data in the software can feel a bit cumbersome. There's not 100% consistency in the software screens when working in the "setup" of different functions. This requires one to really understand how every "data point" or term in VSys connects throughout.

  • Reviewer Source 
  • Reviewed on 09/07/2020
Suzanne H.
Senior Volunteer Program Supervisor
Museums & Institutions, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/07/2020

"Customer Service Can't be Beat!"

Comments: We are able to manage our legacy volunteer data (16K records), our current roster of active or recently active (2K records), communication, job history, training, implement automated features like background check surveys, and maintain schedules for volunteers in multiple roles effectively. And when I need assistance, it's there at the other end of the phone!

Pros: While the entire database is robust enough to more than meet our organizational needs, the very best part is the awesome support team that is always available to me. We implemented this program about five years ago, and it's been able to help us manage a tremendous amount of information about our 800+ volunteer program. The fact that it's on the cloud also helps us because we can access anything we need regardless of where the volunteer management team is physically (a plus in Covid times!).

Cons: The challenge with such a strong database system is that it can be hard to master if you are not a daily user. However, the team is working on updates and have been very open to my feedback about changes and improvements from the user's standpoint. If they keep going with the focus on user experience, it will continue to be an industry leader.

  • Reviewer Source 
  • Reviewed on 09/07/2020