15 years helping Australian businesses
choose better software

What Is Smartsheet?

Smartsheet is a work execution platform that enables agencies of all sizes to move faster, drive innovation, and achieve more. Extraordinary marketers rely on Smartsheet for campaign management, initiative tracking, content calendars, event management, and more. With Smartsheet, you can centralize resources, maintain consistency across projects and campaigns, and increase speed to market. Seamlessly connect marketing efforts to ROI and improve alignment with all involved stakeholders.

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

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Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Grace
Grace
Technical Support Specialist in Russia
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Different IT Projects Management System.

5.0 3 weeks ago New

Comments: Data analytics creation and the easy project collaboration and file sharing Smartsheet is excellent and amazing on workflow easy management.

Pros:

Smartsheet has effective and reliable for task management and on project scheduling and also documentation and reporting this platform is cost effective and easy to use.

Cons:

The features are powerful and easy implementation and from my opinion no dislike for this product to underline.

Tyler
Manager in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

No frills but high power

5.0 2 months ago New

Comments: We really enjoy using smartsheet because it makes things simple for us. We like that we have a central place for tasks/projects, can easily assign them across our team, and can go back and see how those tasks/projects went. It's better than working out of multiple spreadsheets and can tie together different aspect of our business. You can get more out of it if you put the time in to build company specific modules and then update said modules as needed. For the price, it's hard to beat!

Pros:

We get a ton of use inside smartsheet. Our primary use is to document tasks and projects inside one program. Smartsheet allows us to do this, track said items, and easily communicate across the company.

Cons:

I would not say we have any high cons per say, but if you require more complicated or intricate uses from a task/project management software, you'd be better suited looking at more expensive or higher frills programs.

Kate
Marketing Manager in US
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

SmartSheet Project Manager

3.0 last month New

Pros:

I enjoyed how customizable it was, and it definitely made life easier. Asana has a few more task management tools but I'd much rather use SmartSheet.

Cons:

I did not like how many marketing emails I received from them, and I eventually had to unsubscribe as they were filling my inbox.

Heidi
Office Manager in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Low cost, quick adaptability, and ease in learning are key to this products.

4.0 last month New

Comments: While not as robust in spreadsheet functionality as, say, Excel, it's plethora of varied components and a robust selection of tools used in every day business and database software.

Pros:

Familiarity to other standard office products such as MS Office, ease of use and adaptability based on our project needs. The overall feel is familiar to most as it uses standard business software looks in many key areas but has a large variety of options to suit your specific needs.

Cons:

There were some limitations in the spreadsheet look and functionality adjustments.

Jon
Chief Executive Officer in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Very powerful team collaboration and project management

5.0 6 days ago New

Comments: Very powerful collaboration tool. I highly recommend this system. Excel on steroids. This was game-changing software for our company.

Pros:

This was implemented by our Senior Planner. She was experienced with this system. It took the jobs of almost two full time employees and streamlined it down to one. It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner.

Cons:

Definitely a learning curve for sure. I would highly suggest picking very talented staff for training and understanding how this system can be used.