What Is Smartsheet?

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Where can Smartsheet be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Smartsheet
  • Located in Denver, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Austria, Belgium, Canada, China and 21 others

Languages

English, French, German, Italian, Portuguese and 2 others

Smartsheet pricing

Starting Price:

USD 7.00/month
  • Yes, has free trial
  • No free version

Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at USD 7.00/month.

get a free trial

About the vendor

  • Smartsheet
  • Located in Denver, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Austria, Belgium, Canada, China and 21 others

Languages

English, French, German, Italian, Portuguese and 2 others

Smartsheet videos and images

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View
View 6 more
Smartsheet video
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

Features of Smartsheet

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Change Order Management
  • Channel Management
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customisable Dashboard
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Tabulation
  • Data Visualization
  • Dependency Tracking
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Data Capture
  • Email Management
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Expense Tracking
  • Expiration Management
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • For AEC Industry
  • For IT Project Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Idea Management
  • Inventory Management
  • Issue Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Lead Management
  • License Verification
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multi-Campaign
  • Online Applications
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Process Modeling & Designing
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Residential
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Skills Tracking
  • Spend Management
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Workflow Configuration
  • Workflow Management

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Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Esther
Esther
Sales Administrative Assistant in US
Verified LinkedIn User
Business Supplies & Equipment, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A powerful platform for collaboration.

5.0 last month New

Comments: Smartsheet allows you to manage and automate work, share and collaborate together, it has everything; extensive options for different purposes, it is reliable and robust.

Pros:

Smartsheet has a responsive, intelligent, highly customizable and intuitive system; so short and long term projects are executed smoothly and orderly. Collaboration between calendars and timelines are always aligned and workloads are fairly balanced across teams. Problems such as excessive data copying, lack of consistency and alignment between teams, threatened privacy, among other important issues, have been minimized with the use of Smartsheet.

Cons:

It is not easy to use at first, other similar tools are more user friendly, so people who even have a hard time using Excel will have a long learning curve with Smartsheet.

Andy
Andy
Technology Planning for Transport Networks in Mexico
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A must-have tool for project management!

4.0 2 weeks ago New

Comments: By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.

Pros:

It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.

Cons:

The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.

Alternatives Considered: Jira Work Management

Reasons for Choosing Smartsheet: The user interface is good. There are several project management tools, but if you want to manage a project with a relatively long time period and detailed tasks, I think this tool is the only choice.

Switched From: monday.com

Reasons for Switching to Smartsheet: I used it to see the approximate schedule of tasks, plus set due dates for individual tickets. Gantt charts are often handled in duplicate with other tools, but we were able to minimize the burden because it was easy to create.

Verified Reviewer
Service Operations Specialist in Canada
Verified LinkedIn User
Outsourcing/Offshoring, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Cool tool for collaborative work

3.0 last month New

Pros:

it makes collaborative editing and tracking, with rules/alerts very easy

Cons:

managing the various rules for email delivery notifications

Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

It's simple to monitor progress and simultaneously work on a project

4.0 3 months ago

Comments: Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.

Pros:

This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.

Cons:

My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.

Connie
Manager of Operations in Canada
Banking, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Smartsheet Review

5.0 last week New

Comments: This software can be used in so many applications with no code necessary to create automations, dashboards and data aggregation from other sources. We have been able to redeploy thousands of working hours from administrative duties to value add activites.

Pros:

Product can be purchased with a limited number of licenses to gain knowledge and champions to scale. This allows for a low cost entry point. Users do not have to be licences to use the software only to create or edit an existing Smartsheet.

Cons:

The only issue we have encountered so far was the challenges to get our organization to scale its use. However, after 6 years we now see widespread use of the software with licenced active users in most departments.

Alternatives Considered: Microsoft Project and monday.com

Reasons for Choosing Smartsheet: We outgrew our Microsoft tools and required something far more robust to manage all the projects and operational support issues that had been assigned to the Process Excellence & CI team.

Switched From: Microsoft Word and Microsoft Excel

Reasons for Switching to Smartsheet: Ease of use, quick start up, minimal learning curve, accessibility for all staff without a licence, good product support and access to experts for more complex solutions, excellent user conferences and webinars to learn advanced features for the program, affordability, wide range of solutions beyond project management and Kanban if you want to scale to their platinum product, well developed Smartsheet Community with so many questions answered when you google it, Smartsheet Certification available.