--- description: Learn more about Smartsheet price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Project Portfolio Management Software](/directory/30862/project-portfolio-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.com.au/software/79104/smartsheet Page: 1 / 144\ Next: [Next page](https://www.capterra.com.au/software/79104/smartsheet?page=2) > Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. > > Verdict: Rated **4.5/5** by 3558 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smartsheet? Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3558 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartsheet - **Location**: Denver, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 9.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more ## Features - Activity Planning - Analytics - Approval Process Control - Asset Tracking - Availability Management - Brainstorming - Calendar Management - Campaign Planning - Capacity Management - Channel Management - Content Management - Cost Estimating - Customisable Forms - Dashboard - Data Tabulation - Document Review - Document Storage - Drag & Drop - EMR/EHR - Electronic Data Capture - Expense Tracking - Forms Creation & Design - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Ideation - KPI Monitoring - Multi-Campaign - Multiple Projects - Payroll Management - Preventive Maintenance - Prioritization - Process Modeling & Designing - Product Roadmapping - Project Management - Project Scheduling - Project Tracking - ROI Tracking - Resource Scheduling - Skills Tracking - Sprint Planning - Strategic Planning - Subcontractor Monitoring - Task Management - Third-Party Integration - Time & Expense Tracking - Time Tracking - Work Order Management - Workflow Automation - Workflow Configuration ... and 90 more features ## Integrations (70 total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte - Evernote Teams ... and 55 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Project Portfolio Management Software](https://www.capterra.com.au/directory/30862/project-portfolio-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.com.au/directory/30012/campaign-management/software) - [MRM Software](https://www.capterra.com.au/directory/31020/mrm/software) - [Event Marketing Software](https://www.capterra.com.au/directory/31542/event-marketing/software) - [Strategic Planning Software](https://www.capterra.com.au/directory/31031/strategic-planning/software) - [Product Management Software](https://www.capterra.com.au/directory/30865/product-management/software) ## Alternatives 1. 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[Trello](https://www.capterra.com.au/software/1010321/trello) — 4.5/5 (23628 reviews) ## Reviews ### "An Old User Smartsheet 8+ Years Experience Outlined in a Survey ^" — 5.0/5 > **Brian** | *16 September 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Even though I don’t regularly use Smartsheet, I like how it makes it easy to coordinate on projects for distributed/remote teams in my organization. > > **Cons**: I have never faced issues while streamlining project management, resource planning + management with Smartsheet. ----- ### "Time to transition away from Smartsheet" — 1.0/5 > **Harris** | *26 August 2025* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: Initially we used Smartsheet due to its rich collaboration features which Excel did not have at the time back in 2014. It had a better UI/UX experience and seemed intuitive to use. The ease of collaboration worked well for a period and the webform builders worked well initially. > > **Cons**: For a company largely just using the system for Excel style workflows and collaboration its price is prohibitive when we already pay for 365. Recently their redesign of subscription and user types has meant that our Not for profit company goes from $600 per year $4000. This is after we have largely committed to using it for many business operations involving external suppliers. With a razor thin IT budget, these kinds of changes to billing are catastrophic with relatively little lead time to transition away. Larger businesses would suffer worse with a change like this resulting in a pivot of critical systems. > > Overall the experience has been good till the last year with the drastic pricing changes and relatively short lead time. ----- ### "Smartsheet will lock you in and increase your subscription for worse service - AVOID" — 1.0/5 > **Marcus** | *1 June 2025* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: I initially enjoyed it's ability to upload documents and create forms which made handling contractors and onboarding new hires easier. It also was similar to use to Excel with conditional formatting, formulas, and a similar layout which made learning quick. - > > **Cons**: It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in old contracts. Essentially they inferred that a lack of action by the user infers consent, and used this to try to force my company into an additional contract year, in addition to trying to increase the paid members count and "upgrading" our package, resulting in an extra 4K of costs. > > Poor, even though we were locked into paying the extra annual subscription I will not be using them and transitioning to other software. They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a lot of the benefits I enjoyed redundant. ----- ### "The familiarity of a spreadsheet" — 5.0/5 > **Anaïs** | *31 August 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The spreadsheet-style interface makes it fairly familiar to use at first, while the project management features add a lot more possibilities. > > **Cons**: Basic spreadsheet-style tasks are pretty easy, but the automations, dashboards, formulas and more advanced project management features take more time to get the hang of. ----- ### "Smartsheet Review" — 5.0/5 > **Jack** | *26 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Project tracking and team collaboration run smoothly, which helps maintain clear visibility over priorities. > > **Cons**: On more complex projects, some limitations appear in terms of customisation. The tool can also become visually heavy when there is a lot of data. > > Smartsheet is a good tool for organising projects and tracking the progress of different initiatives. ----- Page: 1 / 144\ Next: [Next page](https://www.capterra.com.au/software/79104/smartsheet?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/79104/smartsheet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data