--- description: Learn more about SmartDraw price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartDraw Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Wireframe Software](/directory/30850/wireframe/software) > [SmartDraw](/software/78945/smartdraw) # SmartDraw Canonical: https://www.capterra.com.au/software/78945/smartdraw Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/78945/smartdraw?page=2) > Easy floor plans and layouts without CAD complexity. Plus get traditional diagrams for your enterprise. > > Verdict: Rated **4.2/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartDraw? SmartDraw makes professional drawings and diagrams accessible to everyone without complexity. Get floor-planning tools, traditional diagrams, and data integrations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 146 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartDraw - **Location**: San Diego, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: USD 7.95 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 2D Drawing - 2D/3D Designing - API - Access Controls/Permissions - Brainstorming - CAD Tools - Chat/Messaging - Collaboration Tools - Component Library - Customisable Branding - Customizable Templates - Dashboard - Design Management - Design Templates - Diagramming - Dispatch Management - Document Management - Drafting - Drag & Drop - Drag & Drop Editor - Employee Photos - Flowchart - Goal Setting/Tracking - Graphical Workflow Editor - Idea Management - Ideation - KPI Monitoring - Milestone Tracking - Mind Maps - Mockup Creation - Organizational Charting - Presentation Tools - Project Planning - Publishing/Sharing - Quotes/Estimates - Reusable Designs - Roadmapping - Room Visualization - Scenario Planning - Scheduling - Scorecards - Sketching and Annotation Tools - Symbol Library - Template Management - Text Editing - Third-Party Integrations - UI Prototyping - Visual Workflow Management - Wireframe Creation - Workflow Management ... and 19 more features ## Integrations (21 total) - Amazon EC2 - Box - Confluence - Dropbox Business - GitHub - Google Docs - Google Drive - Google Sheets - Google Workspace - Jira - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft PowerPoint ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Wireframe Software](https://www.capterra.com.au/directory/30850/wireframe/software) ## Related Categories - [Wireframe Software](https://www.capterra.com.au/directory/30850/wireframe/software) - [Diagram Software](https://www.capterra.com.au/directory/30941/diagram/software) - [Strategic Planning Software](https://www.capterra.com.au/directory/31031/strategic-planning/software) - [Flowchart Software](https://www.capterra.com.au/directory/31060/flowchart/software) - [Architectural CAD Software](https://www.capterra.com.au/directory/31237/architectural-cad/software) ## Alternatives 1. [Houzz Pro](https://www.capterra.com.au/software/199689/houzz-pro) — 4.3/5 (1085 reviews) 2. [AutoCAD](https://www.capterra.com.au/software/174021/autocad) — 4.7/5 (3205 reviews) 3. [SketchUp](https://www.capterra.com.au/software/211798/sketchup) — 4.5/5 (1046 reviews) 4. [Revit](https://www.capterra.com.au/software/183122/revit) — 4.6/5 (479 reviews) 5. [ArcSite](https://www.capterra.com.au/software/156735/arcsite) — 4.7/5 (160 reviews) ## Reviews ### "Useful Program with Fantastic Support Team\!" — 5.0/5 > **Michael** | *27 February 2026* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: I really enjoy the interface, and having the program browser-based instead of application only. The ability to utilize layers and various templates has been helpful with the extra benefit of existing icon libraries for various project types. > > **Cons**: The main issue our department members had with the functionality was overwriting existing projects due to comfortability with "Save As" procedures and unfamiliarity with auto-save. This was mostly resolved with awareness/education training. > > I had a great experience with implementation while playing a lead role in the program adoption within my department. The SmartDraw team was always very thorough, open to questions and meetings, and provided real-time training for our members. There is also continuing potential to utilize this software for unintended purposes, such as post-incident review and emergency response analysis for presentation. ----- ### "Nice to Try Horrible to Own" — 3.0/5 > **Wiiliam** | *9 September 2025* | Retail | Recommendation rating: 1.0/10 > > **Pros**: Ease of use, templates, learning was a breeze, simple program with basic features. I recommend this if you are a beginner and want to do a free 7 day trial or are looking for a basic program with basic features to get to your desired design. I would not buy this as it's a annual trap. > > **Cons**: The plans offered are horrible. No monthly plans for those of us who want to periodically want to create personal designs. It's either all or nothing with them. Even with the $10.99 monthly subscription, this has to billed annually which is a headache. They have lost so many customers over not offering a month to month subscription with a $15 subscription fee. > > Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book. Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge. ----- ### "10/10 restaurant operations" — 5.0/5 > **Joe** | *15 March 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Pricing is extremely fair. We use it for multiple kitchen and dining room layouts. It has basically everything we need. > > **Cons**: Sometimes some of the functions dont work like I anticipate them too. Things like dragging walls and moving whole rooms. > > Weve been using it for years for restaurant design. Weve adopted it across multiple operators. App works great. ----- ### "Review of Smart Draw" — 5.0/5 > **Savya** | *9 March 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: What I like most about SmartDraw is its ability to quickly create professional and well-organized diagrams with minimal effort. The software automatically aligns and formats shapes as they are added, which saves a lot of time compared to manually arranging elements in other tools. It also offers a wide range of templates for flowcharts, organizational charts, project workflows, and floor plans, making it easy to start designing without building everything from scratch. Additionally, its smooth integration with tools like Microsoft Office and Google Workspace makes it convenient to include diagrams in reports, presentations, and documentation, improving overall productivity and clarity in professional communication. Good Customer Support and has a good learning curve. > > **Cons**: One of the main drawbacks of SmartDraw is that it lacks the advanced drafting and engineering capabilities available in AutoCAD. While SmartDraw is useful for creating simple diagrams and floor plans, it does not provide the powerful 2D drafting, precision tools, and 3D modeling features that AutoCAD offers for professional architectural and engineering work. Users also report limited design options, fewer customizable shapes, and slower performance when handling large or complex diagrams. In comparison, AutoCAD is widely recognized as an industry-standard platform used by architects and engineers to create highly detailed construction drawings and collaborate across firms. SmartDraw would improve significantly if it added more advanced CAD features, better performance for complex projects, and a wider library of symbols and customization tools to better compete with professional design software like AutoCAD. > > My overall experience with SmartDraw has been positive, especially for creating quick and visually clear diagrams. The software is easy to use and offers a wide range of templates that make it simple to create flowcharts, organizational charts, and basic floor plans without spending too much time on formatting. Its automatic alignment and formatting features help produce professional-looking diagrams quickly. However, when compared to professional design tools like AutoCAD, SmartDraw feels limited in terms of precision drafting, advanced customization, and handling complex technical drawings. Overall, it is a convenient tool for business diagrams and simple layouts, but it may not fully meet the needs of users who require detailed engineering or architectural design capabilities. ----- ### "Give SmartDraw a try--you won't be disappointed" — 5.0/5 > **Danny** | *16 March 2026* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: I love the ability to transfer files from the old version and convert them to this cloudbased program. It's very simple and convenient. Also, I love having the ability to create new diagrams quickly and efficiently for the many events we host. If you've never used smartdraw then I believe the learning curve will be extremely easy, whether you're creating charts or diagrams; you will be able to easily see your creation and changes immediately. The new ability to store your items in the cloud makes retrieval from virtually anywhere possible while keeping everything safe and secure. SmartDraw's customer service has always been fast and professional. > > **Cons**: I would have to say trying to scale back the amount of detail you want to include because SmartDraw gives you ability to add many many items\! > > My experience from the beginning has always been great. I would be extremely positive in recommending this product to anyone. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/78945/smartdraw?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/78945/smartdraw) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data