---
description: Learn more about LobbyGuard price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LobbyGuard Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Visitor Management Systems](/directory/10020/visitor-management/software) > [LobbyGuard](/software/78770/visitor-management-system)

# LobbyGuard

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> LobbyGuard offers visitor management solutions for assisted and unassisted check-in with detailed reports to faciliate contact tracing.
> 
> Verdict: Rated **4.0/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses LobbyGuard?

LobbyGuard solutions manage the screening, tracking, and reporting of over 1,000,000 visitor sign-ins each week at corporate, government, higher ed, and medical facilities worldwide.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 14 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Raptor Technologies
- **Location**: Houston, US
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Raptor offers enterprise-level, Software as a Service (SaaS) solutions that include software licensing, implementation, training, support, maintenance and where applicable, hardware.
 
Raptor’s product licensing is priced on a recurring, annual basis by site/building/school. Our solutions are priced for district-wide implementation. 

To speak to sales and get a detailed quote, visit: https://raptortech.com/raptorpricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Badge Management
- Contact Management
- ID Scanning
- Pre-Registration
- Self Check-In/Check-Out
- Watch List

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Visitor Management Systems](https://www.capterra.com.au/directory/10020/visitor-management/software)

## Alternatives

1. [Archie](https://www.capterra.com.au/software/1023304/archie) — 4.9/5 (81 reviews)
2. [Vizito](https://www.capterra.com.au/software/147970/vizito) — 4.7/5 (168 reviews)
3. [The Receptionist for iPad](https://www.capterra.com.au/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Swiftlane](https://www.capterra.com.au/software/1021069/swiftlane) — 4.6/5 (88 reviews)
5. [Visitly](https://www.capterra.com.au/software/179358/visitly) — 4.5/5 (48 reviews)

## Reviews

### "LobbyGuard Experience-Veritas Collaborative." — 3.0/5

> **Harriet** | *6 August 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software is user friendly for our visitors. I like that we can set the work flow to match our needs. Each facility is unique and I have been able to individualize some of our prompts.
> 
> **Cons**: The updates almost always create glitches within our workflows. Examples of some glitches we have experience after updates are-computer does not recognize already registered bar codes, badges don't print, massive printing of multiple badges occurs.
> 
> Our facility relies on Lobbyguard not only to help us know what visitors are in the building but also the information related to sex offenders is very important. We have had 3 positive offenders recognized in the 6+ years I have been here. This is instrumental in providing safety and security to our patients, families and staff. Overall my experiences with Lobbyguard have been positive. It has taken a lot of communication with the tech support team to help us with some of our issues and they have always been very responsive to our needs.  In the facility that I work out of I have 4 kiosk running and they don't always work 100%. I am able to communicate the problem after years of doing this and LG is very responsive. Overall if the hiccups/glitches could be improved it would be awesome\! It is very easy to order supplies and there is a very short turn around time to receive the items.

-----

### "Phillies Review" — 5.0/5

> **Ed** | *7 August 2020* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to seamlessly transition from a handwritten daily access book to their software very easily.
> 
> **Cons**: I think some more individualized customization of the daily visitor log reports would be nice (eg. Company Name).  If you had the ability to make you own columns and select what you'd like to see on the report would be a nice feature.
> 
> \[SENSITIVE CONTENT HIDDEN\] has been an amazing Rep and jumps right on any issue that we have and makes sure we are taken care of. He follows up and the Tech Support staff have been excellent as well.

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### "Great for its purpose, but may be overkill for most" — 4.0/5

> **Nels** | *6 November 2020* | Printing | Recommendation rating: 4.0/10
> 
> **Pros**: LobbyGuard did a great job in positively recording each visitor's information with valid ID requirement.
> 
> **Cons**: The biggest advantage of LobbyGuard was its ability to research visitors and cross-reference to lists of potential "watchlists"; however, this feature was not an absolute necessity for us, and was thus a feature that wasn't utilized to it full potential.

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### "Quality Service" — 5.0/5

> **Rich** | *19 August 2020* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: ease of operation and convenience of simplified processes
> 
> **Cons**: There is nothing in the LOBBY GUARD platform to distrust
> 
> From Trey to your IT support the platform of customer service is that of dedication to a product.  At BHA our mission statement is two words which I share:  QUALITY FIRST  the team at LOBBYGUARD promote just that, my hope is that LOBBYGUARD become the leader in this technology and drive the market as the best resource for your visitors and your inner control processes.

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### "Great Visitor Management System" — 5.0/5

> **Andrew** | *11 August 2020* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Being able to use the system to check for visitors that should not be allowed in our buildings is most helpful.
> 
> **Cons**: Not being able to remote into our Kiosks to fix problems ourselves that we know how to fix.
> 
> Our overall experience has been excellent.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/78770/visitor-management-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/78770/Visitor-Management-System/> |
| en-AE | <https://www.capterra.ae/software/78770/visitor-management-system> |
| en-AU | <https://www.capterra.com.au/software/78770/visitor-management-system> |
| en-CA | <https://www.capterra.ca/software/78770/visitor-management-system> |
| en-GB | <https://www.capterra.co.uk/software/78770/visitor-management-system> |
| en-IE | <https://www.capterra.ie/software/78770/visitor-management-system> |
| en-IL | <https://www.capterra.co.il/software/78770/visitor-management-system> |
| en-IN | <https://www.capterra.in/software/78770/visitor-management-system> |
| en-NZ | <https://www.capterra.co.nz/software/78770/visitor-management-system> |
| en-SG | <https://www.capterra.com.sg/software/78770/visitor-management-system> |
| en-ZA | <https://www.capterra.co.za/software/78770/visitor-management-system> |

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