---
description: Learn more about OpenClinica price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: OpenClinica Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [OpenClinica](/software/78122/openclinica)

# OpenClinica

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> Study design, EDC, ePRO, IxRS and rich data visualizations - all on one user-friendly platform. This is your clinical data, managed.
> 
> Verdict: Rated **4.6/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses OpenClinica?

OpenClinica Unite supports 13 of the nation’s largest healthcare networks encompassing over 300 site locations. Rapidly growing, we expect to double our reach early in 2023.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 37 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenClinica
- **Location**: Waltham, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: USD 1,000.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact OpenClinica directly for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- 21 CFR Part 11 Compliance
- Audit Trail
- Data Import/Export
- Distributed Capture
- EMR/EHR
- Electronic Data Capture
- Forms Management
- HIPAA Compliant
- Inventory Management
- Patient Management
- Patient Monitoring
- Remote Data Capture
- Reporting/Analytics
- Scheduling
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Clinical Trial Management Software](https://www.capterra.com.au/directory/10035/clinical-trial-management/software)

## Related Categories

- [Clinical Trial Management Software](https://www.capterra.com.au/directory/10035/clinical-trial-management/software)
- [Electronic Data Capture Software](https://www.capterra.com.au/directory/30551/electronic-data-capture/software)
- [Data Entry Software](https://www.capterra.com.au/directory/30543/data-entry/software)

## Alternatives

1. [Castor EDC](https://www.capterra.com.au/software/143532/castor-edc) — 4.7/5 (204 reviews)
2. [Teamscope](https://www.capterra.com.au/software/179110/teamscope) — 4.6/5 (29 reviews)
3. [Researchmanager – Clinical Research Suite](https://www.capterra.com.au/software/192454/research-manager) — 4.2/5 (112 reviews)
4. [ClinCapture](https://www.capterra.com.au/software/133931/clincapture) — 4.9/5 (21 reviews)
5. [Medrio](https://www.capterra.com.au/software/92497/medrio) — 4.6/5 (51 reviews)

## Reviews

### "OpenClinica 4" — 5.0/5

> **Francesco** | *12 February 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: OpenClinica is a pretty comprehensive platform that can tailor to most if not all needs of data capture. The interface is easy to use and navigate and the drag and drop design features allow even the less technical to be able to create data capture forms with relative ease. There is a lot of material to help users understand the system and the support is good.
> 
> **Cons**: The customisation of user roles and permission is somewhat restricted meaning there is less flexibility when dealing with multiple different access levels. &#10;&#10;Some of the additional modules and if professional services have to be engaged to deal with user errors and compliance issues can come up a little on the expensive side especially in a an academic setting.
> 
> Overall the experience with OpenClinica has been very positive so far. Apart from being an all encompassing system, it has a good support infrastructure and works pretty well even with the time zone differences (i.e., US/UK) and usually resolutions are provided in good time.&#10;User feedback is always well received and feature changes are genuinely considered to be included in the roadmaps.  We have dealt with some pretty complex projects over the last couple of years and have had a positive experience.

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### "Open-Clinica 4 (OC4)" — 5.0/5

> **Ade Idowu** | *31 January 2019* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: The software is very user friendly and yet embedded with very powerful functionalities for creating a study. It also allows the extraction of datasets in various formats in a very well organized output with some being pre-coded for ease of use.
> 
> **Cons**: Still a few limitations with customizing the user interface, but a great improvement from the previous versions.
> 
> Data validation and data management are one of the most critical aspects of Clinical Research as they portray the end result of a study. With open-clinica,you can expect to capture a high quality dataset which has been pre-validated and monitored.

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### "Difficult to use for doctors (maybe easy for programmers)" — 1.0/5

> **Paul** | *28 February 2017* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: nothing
> 
> **Cons**: the lack of ease of use
> 
> This program is a difficult program, which I tried to use for my clinical trial. Building the case report form took ages, and a lot of frustration. Furthermore, using the CRF is not intuitive at all. I am quite disappointed.

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### "I used OpenClinica for ~3 years and found it a flexible and reliable system." — 5.0/5

> **Catherine** | *13 October 2017*
> 
> **Pros**: The study build is straightforward, validation/derivation procedures were a breeze to create, and data extractions easy to set up and quickly provide to my statistician.  Mid-study updates/amendments were a simple process and the audit trail versioning was excellent and easy to track. &#10;There is a learning curve for the novice data manager when building CRFs. But after the first few CRFs build from scratch, it became very easy.  Also the training program I took was very good (1 week face-to face-class).  I was comfortable building studies on my own within a couple of weeks of taking the class.  The online user community was extremely helpful and a great resource.  &#10;As I was the only DM for some time, the site/user administration was easy to manage.&#10;As I performed all end user training, most CRAs \&amp; CRCs were pleased with the system's ease of use for the end user.  I built ~13 production studies and these functioned well as traditional EDC as well as in-house double DE databases.   I found the query email function was a very helpful tool.&#10;Customer support (using Enterprise Edition) was second to none.    My questions were usually addressed within a few hours after submitting the ticket.  Any unexpected issues were addressed and usually corrected that same day.
> 
> **Cons**: The data load process was a bit challenging.  I would recommend an easier method for non-programmers to perform this task.   For complex types of reports, additional tools are needed as the included extracts can be a bit cumbersome to join (depending on the report) however I was able to utilize Excel for the majority of the reporting tasks I performed.

-----

### "OpenClinica Software Setup" — 5.0/5

> **Judy** | *1 December 2022* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: The training was really nice and their support line is fast. They have a 24 hour turn around and sometimes they are much faster than that. It was easy to program once I learned how to do it. We did like the example files, like the Kitchen Sink file. Most everything we needed could be found there.
> 
> **Cons**: It was a bit of a learning curve to get how to use this software but I must admit, once we learned how to use it, it wasn't bad. There are some sorting features with long drug lists that are tough to use at times. Drop down features are a bit rough but once we figured it out, it wasn't too bad.We would have liked training videos for the excel sheets if you didn't remember your superuser training functions.
> 
> OpenClinica is a great software program. If you have someone who can dedicate the time to program it, then you can get it exactly how you want it. We used the excel sheets to program ours and not the other way. I'm sure it is easier to do it the other way, but it didn't have the additional feature like we wanted without using the excel sheets. Overall it is an excellent product and one I would recommend.

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