---
description: Learn more about ServicePower price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: ServicePower Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServicePower](/software/776/servicepower)

# ServicePower

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> Mobile-based workforce management tool with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.
> 
> Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ServicePower?

FSM platform designed for SMBs and large enterprises in a variety of industries and geographical locations, including home warranty, insurance, power and utilities, property management, and retail.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 8 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ServicePower
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: Dutch, English, French, German, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden and 4 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Database
- Contact Database
- Contract/License Management
- Customizable Templates
- Dashboard
- Data Visualization
- Delivery Tracking
- Dispatch Management
- Document Management
- Electronic Payments
- Electronic Signature
- Employee Scheduling
- GPS
- Job Management
- Job Tracking
- Live Driver Tracking
- Mobile Access
- Multi-Channel Data Collection
- Online Booking
- Online Payments
- Online Time Clock
- Overtime Calculation
- Payment Collection in the Field
- Performance Metrics
- Preventive Maintenance
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Repair Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Routing
- Scheduling
- Service History
- Status Tracking
- Task Management
- Technician Management
- Third-Party Integrations
- Vacation/Leave Tracking
- Work Order Management

... and 8 more features

## Integrations (14 total)

- Domo
- Encompass
- Encompass Distribution Cloud
- Guidewire
- HERE
- Help Lightning
- NetSuite
- Salesforce B2B Commerce
- Streem
- SurveyMonkey
- TRUCE
- Twilio
- Xplor Pay
- mpro5

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)
- [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software)
- [Work Order Software](https://www.capterra.com.au/directory/30785/work-order/software)
- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
3. [Weave](https://www.capterra.com.au/software/141842/weave) — 4.3/5 (668 reviews)
4. [Adit](https://www.capterra.com.au/software/208534/adit) — 4.7/5 (264 reviews)
5. [Commusoft](https://www.capterra.com.au/software/189894/commusoft) — 4.7/5 (209 reviews)

## Reviews

### "The best for field service management" — 5.0/5

> **Christine** | *15 March 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: ServicePower is ideal for resource optimization, improving customer satisfaction, and real-time visibility. It integrates with monitoring tools and platforms, enabling data synchronization and enhanced visibility across the organization.
> 
> **Cons**: It is an effective platform; I have not encountered any issues so far.
> 
> ServicePower enables intelligent scheduling and route optimization, thereby improving the productivity of our technicians. Our internal or external customers receive faster and more accurate services. It provides me with analysis and reporting tools to monitor technician performance, issue resolution times, and customer satisfaction.

-----

### "SERVICEPower Field Optimizer" — 5.0/5

> **Iyler** | *11 October 2016* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Is able to integrate into any existing network system.  SP Gantt is easy to work with, has a very great flow and feel to it.
> 
> **Cons**: SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network.  Resource set up needs an overhaul, but once it is set up, it never breaks.
> 
> As a user of ServicePower for 12 years, we have grown a lot as a business partner.  ServicePower is a great tool for our business.  It works exactly as you tell it to work.  The algorithm is complex, but the ease of use balances out.  There are so many weights and variables to work with to get the system to work exactly the way you need it to.

-----

### "ServicePower Review" — 3.0/5

> **Deborah** | *5 October 2016* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of usage, great support staff\!
> 
> **Cons**: Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills.
> 
> The ServicePower application is easy to use and they have a great support staff.  Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix.

-----

### "Service Power and My Organization" — 4.0/5

> **Cory** | *5 October 2016* | Security & Investigations | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use and setup
> 
> **Cons**: Better suited when used at the onset or when willing to restructure the business' data ahead of time
> 
> Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems.

-----

### "Excellent Support\!  Great SOFTWARE" — 5.0/5

> **Don** | *15 November 2016* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: GUI and support
> 
> **Cons**: Additional cost of programming is always a frustrating component.
> 
> We have used Service Power for the past 11 years.  It does everything we need it to do.  The one off questions or needs give the support team a chance to shine\!

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## Links

- [View on Capterra](https://www.capterra.com.au/software/776/servicepower)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/776/ServicePower/> |
| en-AE | <https://www.capterra.ae/software/776/servicepower> |
| en-AU | <https://www.capterra.com.au/software/776/servicepower> |
| en-CA | <https://www.capterra.ca/software/776/servicepower> |
| en-GB | <https://www.capterra.co.uk/software/776/servicepower> |
| en-IE | <https://www.capterra.ie/software/776/servicepower> |
| en-IL | <https://www.capterra.co.il/software/776/servicepower> |
| en-IN | <https://www.capterra.in/software/776/servicepower> |
| en-NZ | <https://www.capterra.co.nz/software/776/servicepower> |
| en-SG | <https://www.capterra.com.sg/software/776/servicepower> |
| en-ZA | <https://www.capterra.co.za/software/776/servicepower> |
| fr | <https://www.capterra.fr/software/776/servicepower> |
| fr-BE | <https://fr.capterra.be/software/776/servicepower> |
| fr-CA | <https://fr.capterra.ca/software/776/servicepower> |
| fr-LU | <https://www.capterra.lu/software/776/servicepower> |
| ja | <https://www.capterra.jp/software/776/servicepower> |

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