--- description: Learn more about Keap price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Keap Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Keap](/software/76390/infusionsoft) # Keap Canonical: https://www.capterra.com.au/software/76390/infusionsoft Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/76390/infusionsoft?page=2) > The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place. > > Verdict: Rated **4.1/5** by 1299 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Keap? Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 1299 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 299.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starting at $299/month (Billed monthly) for 2 users and 1500 contacts. Pricing varies based on the requirements. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - Appointment Scheduling - Behavior Analytics - Billing & Invoicing - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Channel Management - Click Tracking - Commenting/Notes - Contact Database - Contact Management - Conversion Tracking - Customer Database - Data Import/Export - Drag & Drop - Drip Campaigns - Electronic Payments - Email Templates - Event Triggered Actions - For Insurance Industry - Interaction Tracking - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Segmentation - Marketing Automation - Mass Texting - Multi-Channel Marketing - Online Forms - Performance Metrics - Personalization - Predictive Analytics - Prioritization - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Responsive Web Design - Sales Activity Management - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Shared Contacts - Social Marketing - Task Management - Third-Party Integrations - Workflow Management ... and 32 more features ## Integrations (70 total) - 40Nuggets - AdEspresso - Adobe Commerce - AppointmentCore - Arborgold - Bedrock Data - BigCommerce - Birdeye - Bonjoro - Booker - Call Loop - ClicData - Cyfe - Deadline Funnel - Dropbox ... and 55 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software) - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4493 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (7010 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (19024 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (630 reviews) ## Reviews ### "An all in one platform for customer management." — 4.0/5 > **Chris** | *6 April 2026* | Publishing | Recommendation rating: 7.0/10 > > **Pros**: We're looking for an all in one customer relationship hub, and Keap popped up on our radar. It's an all in one platform for customer aquisition and management that is easy to set up and simple to use. > > **Cons**: The price. AI is making these multi-platform solutions cheaper, which is good for optimization, but this particular platform is on the higher end of price for what you get. > > Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a growing business. ----- ### "You need patience until you have really programmed everything to your company's need." — 5.0/5 > **Gert** | *16 June 2025* | Fund-Raising | Recommendation rating: 9.0/10 > > **Pros**: There are extensive customization options and even larger data sets can be easily edited. A good overview is also provided. > > **Cons**: The design is a bit outdated. Connectivity to other programs is difficult to achieve. Mobile apps are only possible to a limited extent. > > Customer activities are processed and mapped. Processing and the interface to the backend are optimized. A faithful companion in everyday life. ----- ### "keapden2112" — 4.0/5 > **Denis** | *16 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: All-in-one platform combining CRM, email marketing, payments, and invoicing. Large integration ecosystem with thousands of third-party apps. > > **Cons**: Higher cost compared to many competing CRM solutions. Steep learning curve, especially when building advanced automations. > > strong automation and lead management. time savings, better follow-up, and improved organization of sales and marketing activities. ----- ### "Keap? Not worth keeping anymore \!\!\!" — 2.0/5 > **Verified Reviewer** | *21 August 2025* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: It has a nice looking interface, if that is a pro at this point, as there are way too many cons to be able to consider the UI/UX appearance as an advantage here. > > **Cons**: Limited customization, and unreliable, the software is clearly very old hobbled together code that is not really able to keep up with its competitors > > Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise for the price they are asking. ----- ### "Excellent automation and search, limited templates" — 4.0/5 > **Verified Reviewer** | *30 May 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: Super easy to setup. Excellent search and automation options for the price. Also was able to integrate our SMS api pretty easily and build an integration. Good developer support. > > **Cons**: Template options aren't the greatest, and when you use your own HTML - once it sends, it gets corrupted with their code. So, you have to keep saving HTML emails externally and copy and pasting them back in. > > Pretty good for the cost, and custom options. The UI doesn't look that modern, but it works well. Their integration team is good. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/76390/infusionsoft?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/76390/infusionsoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data