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What Is NEOGOV?

NEOGOV provides a configurable and user-friendly applicant tracking system tailored to meet the unique demands of public sector recruitment. Our solution, Insight, enhances your hiring process by automating key tasks and ensuring compliance. With easy-to-use job application templates and an applicant self-service portal, Insight empowers you to significantly reduce time-to-hire and attract more qualified candidates.

Who Uses NEOGOV?

NEOGOV is a one-stop HR suite designed to streamline everyday HR processes within public sector organizations.

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Reviews of NEOGOV

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.2
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Keion L.
Keion L.
Administrative Analyst in US
Verified LinkedIn User
Government Administration, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable Applicant Tracking Software

5.0 5 years ago

Comments: My overall experience with Neogov has been really good. I love using the software and it has been a good way for us to recruit candidates for all of our job bulletins.

Pros:

What I like most about Neogov is that the system is very easy to learn and use. The layout and design of the software is easy to navigate. I like that Neogov has a online community to support the software and you can pick up the phone and call them if you need real time technical assistance. I have used the system for about 4 years and it has been one of the most reliable that I have ever worked with. I also like that the software is web based.

Cons:

There are some areas in Neogov that do not have the audit trail feature. This is a feature that tracks which user has made changes or completed tasks in the system. Another thing I do not like about Neogov is that some features have to be customized and developed before they can be implemented

Stacey
Human Resources Assistant Director in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Voice of the Customer Drives Continuous Improvement

4.0 3 years ago

Comments: I have been very impressed with the software, customer support, and the demonstrated commitment NEOGOV has to it's products and clients. Innovation never stops!

Pros:

I like that Neogov listens to their users' feedback. They don't just receive comments and recommendations, they use the feedback to constantly improve their customers' experience. Reliable data management and workflows.

Cons:

The enhancements sometimes take a while to implement, but it's to be expected. I'm disappointed in the delay of administrator training for modules like HRIS.

Katie
HR Professional in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

There are much better products out there for the same price!

2.0 last year

Comments: Not so great. The applicant tracking system is probably their best working program, but is a dinosaur. Their support is awful to say the least.In my opinion, this company needs a new [sensitive content hidden]. They have a great product, but it is not well ran, doesn't put their money into development into current products. Instead, they focus on purchasing new products and leaving their current programs with little money to develop and improve. They have spread themselves too thin with too many suites with too many issues.

Pros:

It is great that it is a full suite of products.

Cons:

Their user roles in Perform, e-Forms, Onboard, and Learn, hinder the usability of the product. For instance, forms can only be completed and assigned for employees if the person completing it is in the hierarchy for the employee. It allows no options for purchasing, procurement, badge creators, etc. to fill out fields on a form, or sign a form, if they are not in the hierarchy. The work around is giving these individuals IT User roles, which gives them way to much access. Basically, we are unable to use the full program due to this limitation. We have addressed with NEOGOV and they explained it is by design and they don't agree there is an issue with this approach.Tasks in Onboard can only be completed and assigned to people in the hierarchy. Again, there are some tasks that others contribute for new hires and those tasks cannot be supported. For instance, someone orders uniforms for employees. They cannot be assigned the task because they are not in the employee's hierarchy.

Meredith
Senior Human Resources Analyst in US
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

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Neogov happy customer

5.0 8 months ago

Comments: It is so easy to implement and maintain!

Pros:

Neogov helps us track candidates and hire them. From there, they go straight to onboarding, then perform management

Cons:

None noted at this time. We have been very happy w neogov

Verified Reviewer
Verified LinkedIn User
Civic & Social Organization, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great suite for HR professionals

4.0 3 years ago

Pros:

Insight: This is the product I use the most and it has greatly helped me in my job as a Recruiting Manager. I can take a candidate from the beginning all the way to date of hire in one platform. The functionality is very easy. The process also has features to promote diversity and reduce bias which is VERY important to me and the role I serve in the organization.

Cons:

Customization of the PAF is tricky and I wish there were more work arounds to get this form to look that the one we use in our organization. Specifically, we cannot have gender and ethnicity on our PAFs. Very interesting since you organization is promoting inclusivity.