Who Uses SapphireOne?

Medium to large businesses.

What Is SapphireOne?

SapphireOne is an Australian software company providing an ERP and Accounting solution that enhances speed and performance. SapphireOne integrates a comprehensive range of business wide processes into a single unified database. Being all-inclusive, access is provided to every module via a single toolbar which includes Accounts, Inventory, Job Projects, Asset Management, Payroll/HR, Rostering, Utilities and Workbook. It is highly customisable and scalable to manage all your business needs.

SapphireOne Details

SapphireOne

http://www.sapphireone.com

Founded 1986

inventory module
Payroll module
Accounts module
accounts payable vendor
inventory  - POS
SapphireOne video
Play
inventory module-thumb
Payroll module-thumb
Accounts module-thumb
accounts payable vendor-thumb
inventory  - POS-thumb

SapphireOne pricing overview

See pricing plans

SapphireOne does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Pricing Details

Per year maintenance fee

Free Version

No

Free Trial

Yes

SapphireOne deployment and support

Support

  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online

SapphireOne Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

View full list of Accounting Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Contract/License Management
  • Customer Database
  • Customizable Reports
  • Distribution Management
  • Document Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management
  • Workflow Management

View full list of ERP Systems

SapphireOne Alternatives

More SapphireOne alternatives

SapphireOne Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.3
Customer Service 4.8
Features 4.7
Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!
Anwar B.
Administrative Assistant
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/07/2018

"Flexible enough to accommodate almost every need in our organisation"

Comments: It has a stable platform and is user friendly. Make sure you use their training program which will save your time and make your job easier.

Pros: It is an adaptable and flexible product which is very important as it gives the functionality for the range of activities we have to monitor and record. The SapphireOne ERP Accounting system is very dynamic as it is capable of gathering data from various areas of our garments business. It encompasses entire operational landscape for our company which provides us the scope to access all information in terms of sales, purchase, order management, inventory and many others.

Cons: Since the system is continuously updating, you would need to make sure that you keep updated with the software. Saying that, their support team is always ready to provide assistance in this regard.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/07/2018
James B.
Fiance and IT Manager
Wholesale, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 09/02/2017

"Best Mac OS ERP Accounting Software in the market"

Comments: We have been a SapphireOne user since 1995. As a family business I am constantly reviewing the market looking at various business solutions and to date we have not seen anything in the market that even comes close to comparing to SapphireOne and the Sapphire Webpack. We have deployed this application in our business worldwide. What we find as a standout with this application, is the unique working relationship we have with their development team. We are regularly making requests for additional features and functions in both the client server product and the web product and the development team implement our requests in an extremely timely manner. The features included as standard make SapphireOne fantastic value - Microsoft Excel link, warehousing and sales rep functionality with barcode scanning and iPhone/iPad integration, advanced document management (paperless office!), runs on Mac and/or Windows, Payroll, and much more.

  • Reviewer Source 
  • Reviewed on 09/02/2017
Don N.
Managing Director
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/02/2017

"Sapphire One - Not for the faint hearted but worth the effort"

Comments: As a small "niche products" retailer/wholesaler, we wanted a software package that would integrate all of our accounting and sales functions, that was relatively simply to operate, but had sufficient underlying sophistication to meet the needs of a growing and diversifying business.
Initially, we wondered whether we had made the right choice, but as the software evolved and as our appreciation of its capabilities grew, those fears were put to rest. Apart from the sale of products through our showroom, our company provides Technical support, delivers classroom style training programs, has an equipment hire service and an online shop. Sapphire one accommodates these activities either directly or in tandem with supplementary software.
We are now totally dependant on Sapphire one for the daily conduct and the effective management of our business.

Pros: 1. Logical
2. Reliable
3. Disciplined with strong audit and security controls.
4. Flexible
5. Constantly evolving functionality.
6. Prompt, effective support.

Cons: 1. Some functions such as the hire, training and online shop require further refinement to meet the particular needs of our business. In these instances, we have been able to establish effective lines of communication between Sapphire One and the supplementary programs we use.
2. Development of the Sapphire One software to meet your specific requirements (customizing), attracts not only a development cost (which is understandable) but also an ongoing annual fee of 25% of that cost. This ongoing fee continues to restrict the amount of customisation we are prepared to sanction.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/02/2017
Alison P.
Office Manager
11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/05/2017

"SapphireOne is worth the investment"

Comments: We have been using their software for many years and it is always progressive. Its diversity has been great for creating a central source for ALL our accounting needs. We have found it to be an excellent solution for all our ERP, Accounting, CRM needs. So we don't need any third party support to supplement our requirements

Pros: It is a convenient and robust solution with all the features to cover our needs as Timber Wholesalers and Timber Moulding Specialists. SapphireOne support team delivers excellent customer service , addressing all concerns and issues with prompt attention.

Cons: The vastness of SapphirOne's capabilities can sometimes be overwhelming for new users, but the program being complex is not necessarily complicated and they are more than willing to assist new staff.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/05/2017
Danielle Q.
Financial Controller
Farming, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 27/02/2019

"Feature Rich Program"

Pros: Comes with everything out of the box -- financials, project management, warehouse management, almost everything -- you name it and it's probably there. They allow multi-entity and multiple currency.

Cons: Connecting via the web or using mobile devices is very limited. I guess it's because it's not a cloud program, but it's a setback at times.

  • Reviewer Source 
  • Reviewed on 27/02/2019