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DealerCenter
What Is DealerCenter?
Serving over 22,000 dealers, DealerCenter is the top-rated dealer management solution in the industry. DealerCenter centralizes your entire operation, making it easy to manage your dealership. Whether cash deals, Buy Here Pay Here or outside finance, DealerCenter has all the contracts and paperwork you need to get deals done quickly and accurately. DealerCenter also offers hosted websites, complete CRM, credit reports, auction run lists, powerful mobile solution and much more!
Who Uses DealerCenter?
The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.
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Reviews of DealerCenter
A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.
Comments: Anyone can set up a auto dealership and have it operational and effective in a week.
Pros:
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
Cons:
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
The best one stop software shop in the industry
Comments: 10/10
Pros:
I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.
Cons:
I wish they had more lender options for Arkansas
Easy access
Comments: Overall it’s been fantastic working with finance companies
Pros:
Access to a number of finance companies
Cons:
Cost isn’t much but I think it should be free since the finance companies are paying a fee as well
Alternatives Considered:
DealerCenter Use
Comments: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.
Pros:
It was turn key and it was up and running was not much down time.
Cons:
Its really slow, and clunky, When there is an issue often times its not a quick solution.
Wow! Great product, and My rep [sensitive content hidden] is awesome!
Comments: Amazing! Will continue to use it till the end of time haha
Pros:
Wow, Love this program! We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too. We just got an awesome new rep named [sensitive content hidden] and wow, she is great. Shes so patient, calm, imformative and always looking out for our best interest. Her background working for a dealership like ours really makes me feel like she understands our struggles and stress. Highly recommend dealercenter and [sensitive content hidden] . Keep it up guys :)
Cons:
Sometimes it can get buggy, but I've realized a lot of times it ends up being my own fault as I tend to move way to quickly through things and dont double check my work!
