--- description: Learn more about M1 ERP price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: M1 ERP Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/9/enterprise-resource-planning/software) > [M1 ERP](/software/6988/m1) # M1 ERP Canonical: https://www.capterra.com.au/software/6988/m1 Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/6988/m1?page=2) > ERP software for custom, mixed mode manufacturers, and make to order manufacturers. > > Verdict: Rated **3.8/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses M1 ERP? M1 ERP serv ANZ manufacturers in various industries, including automotive, aerospace, electronics, and more. It's ideal for Job Shops, Fabricators, and Manufacturers in make-to-order and discrete manufacturing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 103 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ECI Software Solutions - **Location**: Grand Prairie, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: $5,000.00 - **Pricing Details**: Contact ECI Software Solutions for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Dutch, English, Norwegian, Swedish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Audit Management - Audit Trail - Automated Scheduling - BOM Creation - Billing & Invoicing - Bills of Material - Capacity Planning - Compliance Management - Consolidation/Roll-Up - Contact Management - Cost Estimating - Dashboard Creation - Data Analysis Tools - Data Import/Export - Demand Forecasting - Electronic Payments - Equipment Management - Estimating - Expense Tracking - Financial Analysis - Financial Reporting - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Inventory Control - Item Management - Lead Management - Maintenance Management - Maintenance Scheduling - Material Requirements Planning - Mobile Access - Order Management - Order Tracking - Price and Cost Calculations - Production Scheduling - Profit/Loss Statement - Progress Reports - Project Billing - Quality Control - Real-Time Data - Real-Time Updates - Scheduling - Shipping Labels - Time Tracking ... and 60 more features ## Integrations (6 total) - Avalara - Cognytics - KnowledgeSync - Net1 - Paperless Parts - UniPoint Quality Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.capterra.com.au/directory/9/enterprise-resource-planning/software) ## Related Categories - [ERP Systems](https://www.capterra.com.au/directory/9/enterprise-resource-planning/software) - [MRP Software](https://www.capterra.com.au/directory/30034/mrp/software) - [Production Scheduling Software](https://www.capterra.com.au/directory/30030/production-scheduling/software) - [Capacity Planning Software](https://www.capterra.com.au/directory/32470/capacity-planning/software) - [Quoting Software](https://www.capterra.com.au/directory/30201/quoting/software) ## Alternatives 1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2004 reviews) 2. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3281 reviews) 3. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8408 reviews) 4. [QuickBooks Enterprise](https://www.capterra.com.au/software/46497/quickbooks-enterprise) — 4.5/5 (20619 reviews) 5. [QuickBooks Desktop](https://www.capterra.com.au/software/173879/quickbooks-desktop-pro) — 4.4/5 (2555 reviews) ## Reviews ### "Poor Support" — 1.0/5 > **Dries** | *8 November 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: User friendly and suites our manufacturing process > > **Cons**: The customer service and the fact that we can not have an end-to-end solution discussion with anyone at ECI > > Our company has grown over the past 5 years, unfortunately our M1 support crew is never around when needed, we have to source and pay 3rd party support to keep our ERP working for us. We receive and pay our bills on time every month but no calls and emails get a response from ECI. We need to adjust our current ERP modules and suites to keep up with our growth and ECI is not giving us the attention we need. ----- ### "M1 ERP Review" — 3.0/5 > **Junior** | *30 December 2025* | Building Materials | Recommendation rating: 5.0/10 > > **Pros**: Dashboards, reporting, and visual tools help monitor operations, improve efficiency, and provide accurate job profitability insights. > > **Cons**: Has somewhat of a clunky navigation, too many clicks, cluttered screens, and not always intuitive for end users. > > M1 ERP shines for manufacturers needing deep job/shop-specific functionality and customization, but support and ease-of-use problems are significant. ----- ### "Reliable Manufacturing ERP Solution" — 4.0/5 > **Bryan** | *15 October 2024* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: We really enjoy the way that we can customize the system to our exact needs. Also, it is very user friendly and easy to learn. We use it for multiple departments and love that it is integrated for inventory, production, purchasing, etc. > > **Cons**: The sales and engineering departments have difficulty with quoting - it's a bit complex. Also, the inventory for issuing materials can be manual and complex. > > Overall, M1 has worked well for us and helped our company grow. There is lot of positive for us with M1. However, our company is possibly outgrowing M1, and we need to consider if we are using M1 to it's fullest potential. ----- ### "10 Out of 10 We Recommend M1" — 5.0/5 > **Reg** | *15 October 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The most helpful feature is that M1 is all connected and integrated. Everything is in one place and is easy to do everything we need. Next, while we do not do our accounting in the system, it is very helpful in generating the reports we need for our accountants. > > **Cons**: In the inputs for materials in the quoting feature, it sometimes is difficult to change the inputs to exactly what I want. For example, I want to talk in terms of price per pound per material, where the system wants to talk in a different metric other than pounds. > > Overall, I am very pleased with M1 for our business. Every department finds this useful and we all work together in the system. ----- ### "ERP made your way" — 4.0/5 > **Pam** | *8 September 2017* | Mining & Metals | Recommendation rating: 8.0/10 > > **Pros**: This is the most customizable ERP I have ever dealt with or implemented. Love, Love this as it easily can modify to serve the challenges of about any size company, growth rate, and experience levels. This is the best feature of this software. > > **Cons**: The main con from my exoperiences has been the support personnel and the lack of knowledge of the product and the response. With that said, let me say that it is not complelely fair as the compaqny has experienced a rapid growth and with that comes new personnel and the years of experiences are just not there. > > This is a great solution for a small or med sized business that feels they are unique or different. The intergration with 3rd party software(s) that are commonly used by businesses looking for an ERP system, The add on modules are robust but some are lacking, such as the purchasing planner. With any software, each has something special about them and for me, M1 has a special niche in the software customizations and ease of use. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/6988/m1?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/6988/m1) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data