--- description: Learn more about Collect! price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Collect! Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/30234/debt-collection/software) > [Collect\!](/software/66949/collect) # Collect\! Canonical: https://www.capterra.com.au/software/66949/collect Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/66949/collect?page=2) > Collect\! includes the options, flexibility, features, automations, add-ons and integrations to set up your workflow the way you want. > > Verdict: Rated **4.7/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Collect\!? Collect\! is used as a stand-alone collection software, or as part of large companies' workflows. Collect\! can satisfy all sizes of businesses; add capacity and functionalities as your business grows. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 70 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Comtech Systems - **Location**: Victoria, Canada - **Founded**: 1988 ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Collect\! is available across 5 pricing tiers: Express, Entrepreneur, Professional, Professional Plus and Corporate. Pricing starts at 79$/mo: Xpress - $79/user/month Max \# of concurrent users - 5 Max \# of debtor accounts - 2,500 DB File Storage - 30GB Entrepreneur - $199 1st user/mo + $99/each additional user/mo Max \# of concurrent users - 10 Max \# of debtor accounts - 10,000 DB File Storage - 30GB Professional - $299 1st user/mo + $99/each additional user/mo Max \# of concurrent users - unlimited Max \# of debtor accounts - 100,000 DB File Storage - 100GB Professional Plus - $499/user/mo + $99/mo for additional users Max \# of concurrent users - unlimited Max \# of debtor accounts - 500,000 DB File Storage - 100GB Corporate - Contact for pricing Max \# of concurrent users - unlimited Max \# of debtor accounts - unlimited DB File Storage - 200GB All modules, multiple databases Contact us for corporate or leased pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, Jamaica, New Zealand, South Africa, United Kingdom, United States ## Features - Automated Notices - Client Management - Transaction Management ## Integrations (1 total) - Docusign ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Debt Collection Software](https://www.capterra.com.au/directory/30234/debt-collection/software) ## Alternatives 1. [DebtView](https://www.capterra.com.au/software/140575/debtview) — 4.4/5 (21 reviews) 2. [Gaviti](https://www.capterra.com.au/software/169544/gaviti) — 4.5/5 (91 reviews) 3. [Moonflow](https://www.capterra.com.au/software/1051205/moonflow) — 4.8/5 (29 reviews) 4. [Fintech Market Core System](https://www.capterra.com.au/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews) 5. [HES LoanBox](https://www.capterra.com.au/software/1032224/hes-loanbox) — 4.9/5 (35 reviews) ## Reviews ### "Review as of 6/2024" — 5.0/5 > **Shelley** | *14 June 2024* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: The program is fairly simple to use and train new employees on. > > **Cons**: We have had Collect for 24 years. At that time, we desired more training available. > > Our experience with Collect is very good. Support is always great and very helpful. ----- ### "Collect is a glitch riddled money scheme requiring endless Support" — 1.0/5 > **John** | *4 February 2026* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing-its a technical nightmare that requires extensive training.I thought they were reasonable until I figured out their scheme. Do not buy this software. They will always tamper with it using a back door. Total rip-off. They can't compete with the new companies. This software was written in the early 1990s: Dinosaur Glitch Relic > > **Cons**: Do not use this software. They put a back door entry file in the database that they can access, so they can disable your license even if you paid for the software in full and owe them 50 for tech support to fix the many problems. It has a lot of ip address problems because of the backdoor. Simply Fraud\!\! > > 4k spent, and I still cannot use it without them tampering with it. They may be causing glitches so that you use their $500 tech support option. Very brilliant, like the antivirus companies creating viruses so you use their software. ----- ### "Collect\! saved the day\!" — 5.0/5 > **Michael** | *15 August 2020* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I like the straightforward user interface. It is highly customizable \& allows me to tailor solutions for my clients directly, without the additional cost of special project programming. It is fast, accurate, affordable \& serves all my business needs. > > **Cons**: I came to Collect\! after using a different software solution (1 of the major software vendors to the North American collection industry) for about 25 years. There is a learning curve when attempting to apply existing strategies \& tactics to Collect\! \& the online documentation didn't always answer all my questions. If you do decide to use this software for your business, I would absolutely recommend that you include an implementation \& support package that best fits your needs, based upon the size of your business. > > My existing system was on the way out \& the vendor made it clear they were not interested in working with small to medium sized firms going forward. I got onboard with Collect\! just as my system was about at the end of its' useful lifespan. With the help of the fine technicians @ Collect\!, I was not only able to migrate \& save my existing system to Collect\!, I was also able to expand it to the point where I now have more functionality \& productivity at my disposal than at any other time in the 29+ year life of my business. The costs are reasonable \& the staff is responsive \& very easy to work with. I highly recommend this product \& as the title of the review indicates, they really saved the day for me. ----- ### "Packed with Features" — 5.0/5 > **Brad** | *4 November 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Collect is affordable, packed with features and has grown with me from 2 users nearly 20 years ago to 15 users today and I know of others who have far more users on the software. It has the ability to automate complex tasks and Collect's support team is always willing to find a solution to make things easier. Collect works hard to keep the software current and is constantly improving "old" functionality and adding new functionality. > > **Cons**: The ability to create reports, letter templates and more is limitless. Unfortunately, the report layout is not ideal. We've found ways to organize things in the library but there's room for improvement for sure. ----- ### "Feedback" — 3.0/5 > **Kenneth** | *6 November 2023* | Outsourcing/Offshoring | Recommendation rating: 6.0/10 > > **Pros**: Their customer services. The ones that stand out are \[sensitive content hidden\] > > **Cons**: I do not like that you have to purchase more space for additional accounts and the backlog for customer support. > > Overall a pretty good experience. I will be using this system in the near future. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/66949/collect?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/66949/collect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data