eviivo suite

Who Uses eviivo suite?

Our 16,000 customers include hotels, B&Bs, vacation rentals, serviced apartments, pubs/inn's, hostels, glamping sites, holiday parks, property management groups & more.

What Is eviivo suite?

eviivo is the original all-in-one booking suite and industry leader in managing guests, bookings and OTAs.

Channels sing to your tune as rates, availability, photos, descriptions, policies and more automatically sync and update across all your OTAs.

Superior features include a stunning website, email designer, an intelligent payment solution and essential dashboards, all in our award-winning property management system.

See why eviivo is trusted by over 16,000 properties worldwide!

eviivo suite Details

eviivo

http://www.eviivo.com

Founded 2005

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eviivo suite pricing overview

eviivo suite does not have a free version and does not offer a free trial. eviivo suite paid version starts at USD 30.00/month.


Starting Price

USD 30.00/month

Pricing Details

Priced per room per month, starting at just $30 with unlimited users.

Free Version

No

Free Trial

No

eviivo suite deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

eviivo suite Features

  • Guest Check-in/Check-out
  • Multi-Location
  • Online Reservations
  • Permit Management
  • Point of Sale (POS)
  • Rental Management
  • Site Maps
  • Site Reservation Management
  • Utility Billing

View full list of Campground Management Software

  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management

View full list of Channel Management Software

  • Built-in Accounting
  • CRM
  • Catering
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property

View full list of Hospitality Property Management Software

  • Inventory Management
  • Kill Switch
  • Promotions Management
  • Rate Management
  • Reservations Management
  • Restriction Management

View full list of Hotel Channel Management Systems

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

View full list of Online Booking Systems

  • Commission Management
  • Contact Management
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Reservations Management
  • Vendor Management
  • Work Order Management

View full list of Vacation Rental Software

eviivo suite Alternatives

More eviivo suite alternatives

eviivo suite Reviews

Read all reviews

Overall rating

3.7/5

Average score

Ease of Use 3.6
Customer Service 3.7
Features 3.6
Value for Money 3.5

Review software

Share your experiences with other software buyers.

Write a Review!
Derek F.
Owner
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/02/2020

"Simple to use. Value for money."

Comments: 99% of the time it works flawlessly. Good support but not the fastest in responding to queries.

Pros: Simplicity.
There is a free trial!!
Their preauthorisation of credit cards is a key feature leading to us staying with them. It will flag failed cards I your booking calendar allowing you to cancel via booking.com if card not update within 24 hours. This feature saves money and offsets the cost of the software as failed cards have a much higher no show rate.

Cons: Outages - system has had a number of outages I last two years one of which lasted over 12 hours making processing payments for departing guests impossible via the system. Bookings received via OTAs impacted and needed to be verified. Outages are a concern and have triggered my review if alternative platforms.

  • Reviewer Source 
  • Reviewed on 05/02/2020
Terri S.
Owner/Operator
Hospitality, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/10/2020

"It's like having a staff person!"

Comments: eviivo suite gives me peace of mind knowing that my bookings are being handled. It frees up my time so that I can get my work done and still have some freedom in my day.

Pros: The Customer Service crew are wonderful. They are friendly, helpful, and available. It has made my job as "jack of all trades" so much easier as it quietly and efficiently manages my bookings. I like that it has a direct booking function and that I can create in-house promotions.

Cons: The only "con" is that it can be a bit overwhelming because it does so many things. I am a hands-on learner and like to figure things out myself. Sometimes I hit a wall but, the Customer Service Team always help.

Vendor Response

by eviivo on 09/10/2020

Thank you so much for the wonderful review, Terri! Hearing that both the platform and the support team are making your job easier (how many people or things are doing that in 2020?) makes me smile. Please let us know how we can continue to help you and your hospitality business!

Mike Weimann
GM - North America

  • Reviewer Source 
  • Reviewed on 08/10/2020
Vera K.
owner
Hospitality, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/11/2020

"eviivo suite Review"

Comments: [SENSITIVE CONTENT HIDDEN] is amazing.

Pros: Detailed, relatively easy to learn. However, without the assistance of some of Eviivo's representatives, I would have been desperate. [SENSITIVE CONTENT HIDDEN] is totally incredible. She is kind, knowledgeable, patient, and ready to offer assistance. With her help I have been able to resolve several major issues regarding the eviivo set up. I am so happy I can turn to her for guidance. Thank you, [SENSITIVE CONTENT HIDDEN]!!!

Cons: Tedious process of acquiring the potential guests addresses. But that, after almost two years, has been rectified.

  • Reviewer Source 
  • Reviewed on 17/11/2020
Molida K.
Front Desk
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/06/2018

"Can be questionable"

Pros: It provides the basic needs of any reservation software system. Being able to record gift certificates is a plus and the overall interface of it is pretty simple to understand and navigate for the most part. You're able to adjust room prices and minimum night stays and the reports aspect of it is decent too. You can customize the colors to differentiate payment statuses which always helps as well as customize and label colored flags to tag specific reservations all on the occupancy map.

Cons: The system is sluggish and very slow at loading anything. I've logged in from different computers and laptops, but it's not my personal laptop or desktop at work or my friends desktop that is making the system slow, it's the system itself. There is an update always going on and every update so far has not made the system more functional in any way or improved it by any means. I believe at one point that one of their updates had actually made the software worse. I don't like how it saves the same guest information over and over if that particular guest uses an outside third party website to make their reservations. It should be able to recognize the information and pull up that guest. It just makes it difficult to see thousands of names under the Guests Tab if you're wanting to search for a particular guest and it pulls up 10 duplicates of the same person with the same last name of the person you are looking for but with a different first name. That duplicate basically takes up the whole screen making you have to scroll until you find the guest name you're actually looking for.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/06/2018
Thomas D.
Owner/innkeeper
Hospitality, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/10/2020

"New Booking engine/software"

Comments: Overall, once the transition was done, it has been a pleasure to work with the Eviivo suite. I have found great assistance from the support team members that I have worked with to fix issues. I believe that we have a great presence on the internet with Eviivo, and as the world transitions back from the Covid-19 issues that we can have another great season. We had just transitioned to Eviivo at the end of 2018/19 season. There were a few errors on my part with the way I set up our room availability, which caused issues with the first 6 months we were with Eviivo, once I realized what I did, it took minutes to correct and presto our business took off. However 2019 was a down year for us in terms of room rentals, and of course 2020 is.....

Pros: The setup platform, and the way our B&B displays to the public. As I use the platform more and experiment with different aspects of the program, I have developed our business to a much better performing one, baring the covid-19 issues this past year and the shutdown of our B&b industry for most of our season.

Cons: At fist it was the availability of online assistance, which is still slim on Sundays. Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue is still spotty to non existent.

  • Reviewer Source 
  • Reviewed on 08/10/2020