15 years helping Australian businesses
choose better software

POS Nation for Retail

POS Nation for Retail

What Is POS Nation for Retail?

POS Nation for Retail offers a complete point of sale solution to streamline your small or medium-sized retail business.

We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business.

POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support.

Who Uses POS Nation for Retail?

Small business owners in a variety of industries, including 10,000 retailers in liquor, tobacco, grocery stores, markets, garden center, hardware, lawn care, apparel, and hardware stores.

POS Nation for Retail Software - Main point of sale screen
POS Nation for Retail Software - Mobile Reporting
POS Nation for Retail Software - POS Nation for Retail Bundle

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Reviews of POS Nation for Retail

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Verified LinkedIn User
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Life made easier

5.0 5 years ago

Comments: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

Sean
Program Director in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

POS Nation Review

5.0 4 years ago

Comments: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pros:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Cons:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

POS Nation Response

4 years ago

We're happy you're enjoying your system, Sean! Thanks for the review.

Lorraine
owner in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

CAP for Grocery store

2.0 3 years ago

Pros:

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Cons:

It was not specific to the grocery industry and is not flexible in changing to changing needs within the grocery industry. For example, when an additional tax was imposed for telecommunication cards this program did not have the ability to differentiate it which would be required in order for me to report taxes to the state. Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

POS Nation Response

3 years ago

Lorraine, We are sorry to hear you have not had a good experience in regards to some areas within our software. Please give us a call at your earliest convenience so that we can assist you at 704-405-5089.

Carol
Small business owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Wonderful Step By Step Guidance

5.0 3 years ago

Pros:

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

Cons:

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

POS Nation Response

3 years ago

Carol, We are glad to hear that you enjoyed your experience with your Customer Success Manager, and that he represented POS Nation well. We look forward to working with you again soon! Please reach out to us if you would like additional training in regards to the reports at [email protected]

Jennifer
Store owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I could not have asked for a better system and company!

5.0 4 years ago

Comments: My overall experience with POS nation is probably one of the best experiences I’ve had with another company. From day 1 everyone that I have spoke with at that company has done nothing but go above and beyond to help in any way they possibly can with anything that I needed. Their customer service skills were amazing. And that’s very hard to find these days. Every employee that I spoke with was not only extremely nice and amazing and helped with anything that i needed but you could tell that they all worked for a great company and took great pride in the company that they worked for. Which is also very rare these days. I have nothing but amazing compliments for this company! From the bottom to the top! I’m so impressed with

Pros:

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

Cons:

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

POS Nation Response

4 years ago

Thank you for your in-depth review, Jennifer! We appreciate your feedback.