15 years helping Australian businesses
choose better software

What Is Reservit?

With over 20 years’ experience in electronic booking, Reservit has developed unique expertise in online marketing for hotel, bnb, resort or hotel chain, setting up and managing booking-centre projects, and developing technological gateways between various software applications and platforms.

Who Uses Reservit?

Hotel, motel, B&B, Inns, Chalets, Condo, Activities, Spa, Restaurant, Lodge,

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Reviews of Reservit

Average score

Overall
4.1
Ease of Use
3.7
Customer Service
4.3
Features
3.9
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Myrna
Bookings Coordinator in Canada
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Reservit Softbooker

5.0 2 years ago

Pros:

The integration with our small business was easy!

Cons:

Learning on how to manage the calendar, but once you catch on, it is easy

Interface technologies Response

2 years ago

Thank you Myrna for taking the time to leave this review. We are happy to hear that our product help your team and your business. Feel free to contact us at [email protected] if you have any question. The Reservit Team

Jean Francois
Owner in France
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Reservit was a good software to start with but the subscription could be heavy in term of €

4.0 last year

Comments: We had a good experience with Reservit. The team to setup the software was very professional.But it was too pricey for our structure.

Pros:

The front end booking is fresh and mobile responsive. The ability to make sales quickly

Cons:

The support is not responsive. The price of the subscription for a small structure was too high

josee
Manager in Canada
Hospitality, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

My personnal review

3.0 2 years ago

Comments: Some what good. Hard to believe no one has ever come and met with us in person. We did spend quite a bit of money, no one ever showed up or asked us how things goes.

Pros:

The set up with stripe is great. The help I get with RI is good, but we would really appreciate being assigned to the same person.

Cons:

It says it is a channel manager, but it is very difficult with Booking and Airbnb

Interface technologies Response

2 years ago

Hello Josee, Thank you for your review and your comments on Reservit. Not being assigned to the same person helps us to answer you quicker than if you are dedicated to the same person which can work on other tasks at the time of your call. However, if you would rather be dedicated to the same person, that is possible, but you should sometimes expect delays to receive answers. For Booking.com and Airbnb our team is already in contact with you for this purpose. Finally pandemic had an impact on our capacity to meet our users during the low season and we know that you are not available during the peak season. We were in Quebec City some weeks ago and we will meet our users in the following weeks. We will contact you shortly about this. The Reservit team

Hans
Owner/Manager in Canada
Verified LinkedIn User
Hospitality
Used the Software for: 2+ years
Reviewer Source

Works well, but expensive compared to other options

4.0 6 years ago

Pros:

It worked pretty well while we used it. There were lots of options, and it alright in use. The calendar was useful. Was also nice that the direct booking was options were managed on the same extranet.

Cons:

Was a bit dated looking. Also, most instructions were only available in French, since it is a French product. Most of all, it was really expensive compared to many modern options. Charged per connection, and per booking. As if OTA commissions weren't enough to pay for, we had to pay to use the connect the OTA.

julie
directrice in Canada
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

This field is required.

2.0 2 years ago

Pros:

the price and that's about it................

Cons:

the color of the reservation are all the same paid, cheeking, etc ... imposible to see diference, and it complicated to use when changing price and deal on room ,

Interface technologies Response

2 years ago

Hello Julie, Thank you for your review. Your feedback is important for us. Most of the problematic features mentioned here are not present in Reservit. You have different colors depending of reservation status and invoicing status. You have also pictograms to easily see options added to reservations and to identify the provider of the reservation. Regarding the update of rates and offers, that is also simple by using the "Edit" feature. Our support team will contact you shortly to explain you all features. Do not hesitate to contact us at [email protected] if have any questions. The Reservit team.