--- description: Learn more about StarChapter price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: StarChapter Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Association Management Software](/directory/30113/association-management/software) > [StarChapter](/software/57588/starchapter) # StarChapter Canonical: https://www.capterra.com.au/software/57588/starchapter Page: 1 / 27\ Next: [Next page](https://www.capterra.com.au/software/57588/starchapter?page=2) > StarChapter is software for managing events, memberships, communication, and websites, helping chapter organizations boost engagement. > > Verdict: Rated **4.2/5** by 651 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses StarChapter? StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 651 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Star Chapter - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 119.00 - **Pricing model**: Per User - **Pricing Details**: StarChapter offers four pricing plans (Essential, Growth, Advanced, Pro) with fixed monthly rates based on membership limits. Payments are in US dollars, and there is no free version or free trial mentioned. The pricing model is tiered by membership size, and additional details like setup fees must be obtained by contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Application Management - Communication Management - Contact Database - Dues Management - Electronic Payments - Email Marketing - Event Management - Event Scheduling - Member Communication - Member Communities - Member Database - Member Directory - Member Portal - Member Types - Membership Renewals - Payment Processing - Registration Management - Surveys & Feedback - Ticketing - Website Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Association Management Software](https://www.capterra.com.au/directory/30113/association-management/software) ## Related Categories - [Association Management Software](https://www.capterra.com.au/directory/30113/association-management/software) - [Membership Management Software](https://www.capterra.com.au/directory/20045/membership-management/software) - [Event Management Software](https://www.capterra.com.au/directory/20030/event-management/software) ## Alternatives 1. [GrowthZone](https://www.capterra.com.au/software/124449/growthzone) — 4.4/5 (279 reviews) 2. [Novi AMS](https://www.capterra.com.au/software/188714/novi-ams) — 4.9/5 (122 reviews) 3. [YourMembership](https://www.capterra.com.au/software/76329/yourmembership) — 3.8/5 (174 reviews) 4. [Glue Up](https://www.capterra.com.au/software/134209/glue-up) — 4.5/5 (197 reviews) 5. [Easy HOA](https://www.capterra.com.au/software/1019872/easy-hoa) — 4.6/5 (98 reviews) ## Reviews ### "Great Solution for Small Organization" — 5.0/5 > **Beth** | *10 June 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: This software provided the critical software for our small professional organization at a reasonable price. It allows us to have a website and collects dues as well as capture registrations for our annual conference. We love the credit card payment solution and reporting integrated within the system. > > **Cons**: The one drawback for us is the awkward way memberships are by person instead of by company. There are extra steps to complete to keep all people from the same company listed as paid members. > > They have been great to work with. Support tickets are generally resolved in 24 hours. Help information is available online to solve many questions for ourselves. ----- ### "StarChapter is Average Overall" — 3.0/5 > **Robert** | *11 June 2026* | Libraries | Recommendation rating: 0.0/10 > > **Pros**: It has good integration for all association functions. The website integration is easy once you understand where each page can be edited. > > **Cons**: It is not very intuitive and takes time to get used to. Printing out invoices in batches is not possible. > > OK experience. Not great overall. I would not subscribe again with the price increase. There are more intuitive and better features on other competing systems. ----- ### "Satisfied Customer" — 4.0/5 > **Ricky** | *11 June 2026* | Law Enforcement | Recommendation rating: 8.0/10 > > **Pros**: The website looks professional and give me control of what is put on the site. I like the event management most of all. > > **Cons**: That I have to update some items on the site instead of having StarChapter do it. Some items is more technical than I care to work on. When you click the attended button, it would be great to automatic renew membership. > > It's a good product. I like it overall. I wished there was a way to have the system generate a certificate of attendance with editable information. ----- ### "Great product for our association." — 4.0/5 > **Betty** | *11 June 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The convenience of having everything for the association in one place. Membership, communications and registrations for meeting all connected. StarChapter also responds to questions in a very prompt manner. > > **Cons**: Some of the spreadsheets that the system generates need to have the capability to change the columns. > > Overall StarChapter is a great product. I know there are aspects that I have yet to learn and I would like that opportunity. Perhaps StarChapter could offer an intermediate training for associations that have had the system for a few years. ----- ### "Some Good ... Some Not So Good" — 3.0/5 > **Randall** | *20 June 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: One stop integration of my web, email, registration and payment needs. I like the ability to send emails to non registered members. > > **Cons**: The Cost and the fact that it keeps going up but not adding new features or fixing known issues. Several features or actions require intricate knowledge of how the site works and are buried under several clicks. The amounts deposited to my bank do not match what star chapter reports to me. The amounts often round up a penny in Star Chapter's favor and it makes me go back and edit the journal entries. This is STUPID\!\!\!\! I don't care about the penny .... I do care about your system making me do the extra work. Transaction reports do not give me all the info I need for journal entries. I can see buyer, amounts and what event they are for but can not see the details of what was purchased. For that I have to go to another page and view the order itself. Much extra effort that could very easily simply be in the one report. > > It does some things well but costs way too much for the service and does not continue developing and fixing issues. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.com.au/software/57588/starchapter?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/57588/starchapter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data