PoliteMail

by PoliteMail Software

Who Uses PoliteMail?

Communications tools and analytics for Microsoft Outlook & Exchange

What Is PoliteMail?

Corporate Communications Measurement for Microsoft Outlook.

Email Marketing Software for Microsoft Outlook & Exchange.

Create, send and track your email marketing campaigns and newsletters right from Outlook. See who is opening your messages and clicking your links, without leaving your Inbox! Select from professional style HTML templates, create your own, or just use regular Outlook email. Send to lists of hundreds or thousands, then get the email metrics to measure your results!

PoliteMail Details

PoliteMail Software

http://www.politemail.com

Founded 2006

PoliteMail Cost Overview

PoliteMail does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Online

PoliteMail Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management

View full list of Email Tracking Software

  • Activity/News Feed
  • Blogs
  • Employee Database
  • Employee Photos
  • Meeting Management
  • Newsletter Management
  • Real-time Chat
  • Screen Sharing
  • Survey/Poll Management
  • Video Conferencing

View full list of Internal Communications Software

PoliteMail Alternatives

More PoliteMail alternatives

PoliteMail Reviews

Showing 5 of 10 reviews

Overall
4.2/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4.3/5
Verified Reviewer
Senior Associate, Events & Operations
Financial Services, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/06/2020

"User friendly"

Comments: Overall I am happy with the use of PoliteMail.

Pros: It takes very little time to reach the audience and the system confirms the same on time.

Cons: At times we found difficulty in downloading the metrics but later it got solved by the vendor.

  • Reviewer Source 
  • Reviewed on 03/06/2020
Te S.
Communications Specialist
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/07/2020

"Made Our Lives Easier"

Pros: Politemail made our lives easier as business communicators since we can build and save templates, personalize emails, and schedule send communications, which Outlook doesn't have the functionality for. We also really like that we get analytics now, so we can assess the engagement levels of our audience. The PM team also responds promptly whenever we need support, which is great!

Cons: Like any other software, we're experiencing a few glitches. Like for example, I like preparing my emails drafts I day before I'm supposed to communicate them. Whenever I make edits to the drafts the next day and I schedule send them to go out later on the day, they don't send out even though I put all recipients and I see it on the queue. The greeting field as well sometimes doesn't pull the name of the recipient. I'll reach out to the PM team regarding those issues.

  • Reviewer Source 
  • Reviewed on 31/07/2020
Jennifer L.
KM
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/02/2018

"PoliteMail is an easy way to get some email metrics"

Comments: An understanding of what topics were most valued by the newsletter readers

Pros: PoliteMail is embedded in Outlook as an add-on. This makes it easy to use. Separate email sends can be aggregated into a campaign which helps to better understand metrics over time for a particular audience. Multiple user licenses are well priced and allow for many seats.

Cons: Sometime PoliteMail slows down my Outlook for over a minute per action. This is esily resolved by stopping and starting the add-on but it is frustrating.

  • Reviewer Source 
  • Reviewed on 10/02/2018
Gamze K.
Marketing Graphic Design Manager
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/07/2020

"Easy to use"

Pros: Very easy to create templates and modify them. I am very pleased with customer support. They are very helpful and fast to solve my problems.

Cons: Rarely images don't load or it takes time. When I forward the newsletter, alignment of the text and images slightly changes on mobile.
I can't see the GIFs, also on Pre-flight.
As I am in Europe, Pacific time can be challenging when I have a problem or question.

  • Reviewer Source 
  • Reviewed on 27/07/2020
Megan F.
Consultant, Communications
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/03/2019

"Like no product we've seen on the market"

Comments: This product has been a game changer in our communications value provided to the organizations.

Pros: When we use PoliteMail, the end user cannot see the difference in our previous untracked emails and now tracked/measured emails. That is the true beauty of the product, it works within our Outlook system to give us valuable metrics that help us understand our email communication and audience habits. We can now report metrics on our communications that we've NEVER been able to report before.

Cons: The templates are clunky to use and takes some real practice to feel comfortable with it. Hoping this improves in the future. However, the support team is quick to help us on the issues.

  • Reviewer Source 
  • Reviewed on 15/03/2019