Who Uses ThunderTix?
Serving the performing arts organizations -- theaters, dance, galas and comedy -- plus live music, guided tours and festivals. Event listings in English, French and Spanish.
What Is ThunderTix?
Catering to the performing arts and live music venues with fully integrated tools to efficiently run your box office: reserved seating, subscriptions, fundraising, gift cards, marketing, merchandise, customer loyalty, coupons, and surveys. The only service with NO ticket fees, optionally add fees and keep all revenue. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.
ThunderTix Details
Thunder Data Systems
http://www.thundertix.com
Founded 2000
ThunderTix pricing overview
See pricing plansThunderTix does not have a free version but does offer a free trial. ThunderTix paid version starts at USD 65.00/month.
Starting Price
USD 65.00/month See pricing details
Pricing Details
Plans start as low as $65/mo for general admission events or $95/mo for reserved seating. Pricing is based on the number of tickets processed per month monthly billing cycle. ThunderTix takes no percentage of ticket sales revenue and adds no fees to tickets, giving the venue the flexibility to either charge the flat face value of tickets or to add a ticket fee and retain 100% of the revenue to offset the cost of the software.
Free Version
No
Free Trial
Yes, get a free trial
ThunderTix deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
ThunderTix Features
Conference Software
- API
- Abstract Management
- Activity Dashboard
- Attendance Management
- Attendee Management
- Badge Management
- Barcode / Ticket Scanning
- CRM
- Calendar Management
- Catering Management
- Client Management
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Feedback Management
- Forms Management
- Guest List Management
- Meeting Management
- Mobile Access
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Registration Management
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Space Management
- Speaker Management
- Sponsorship Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Ticketing
- Visitor Registration
- Website Management
Event Booking Software
- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Barcode / Ticket Scanning
- Booking Management
- CRM
- Calendar Management
- Communication Management
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Invoice Management
- Lead Capture
- Marketing Automation
- Mobile Access
- Online Payments
- Online Registration
- Promotions Management
- Real Time Reporting
- Real-time Updates
- Registration Management
- Reminders
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Visitor Registration
- Wait List Management
- Website Integration
- Website Management
Event Check In Software
- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendee Segmentation
- Badge Printing
- Barcode / Ticket Scanning
- CRM
- Calendar Management
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Invitations & Reminders
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Forms Management
- Guest List Management
- Guest List Search
- Lead Capture
- Mobile Access
- Multi-Event
- Promotions Management
- QR Codes
- Real Time Notifications
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Ticketing
- Visitor Registration
- Website Management
Event Management Software
- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Badge Management
- Barcode / Ticket Scanning
- Budgeting/Forecasting
- Calendar Management
- Conferences/Conventions
- Contact Management
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Marketing
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Exhibit/Vendor Management
- Gamification
- Mobile Access
- Payment Processing
- Real Time Data
- Real Time Reporting
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Room Block Management
- Social Media Integration
- Social Promotion
- Sponsorship Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Ticketing
- Visitor Registration
- Volunteer Management
- Website Management
- Weddings/Parties
Ticketing Systems
- API
- Activity Dashboard
- Attendance Management
- Barcode / Ticket Scanning
- Calendar Management
- Concessions Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customisable Branding
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Invitations & Reminders
- Email Marketing
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Kiosk Ticketing
- Mobile Access
- Mobile Ticketing
- Online Ticketing
- Onsite Ticketing
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- Real Time Analytics
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Reserved Seating
- Sales Reports
- Season Tickets
- Seating Map
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Ticket Brokering
- Ticket Reservations
- Visitor Registration
- Website Management
Venue Management Software
- API
- Activity Dashboard
- Activity Tracking
- Attendance Management
- Attendee Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Contact Management
- Contract/License Management
- Credit Card Processing
- Customer Database
- Customer Management
- Customisable Branding
- Customizable Reports
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Analysis
- Food & Beverage Management
- Invoice Management
- Lead Capture
- Mobile Access
- Multi-Facility
- Multi-Location
- Online Booking
- Proposal Generation
- Real Time Data
- Real-time Updates
- Registration Management
- Reporting & Statistics
- Reservations Management
- Resource Management
- Room Booking
- Sales Management
- Social Media Integration
- Staff Management
- Support Ticket Management
- Task Management
- Third Party Integrations
- User Management
- Vendor Management
ThunderTix Alternatives
More ThunderTix alternatives
ThunderTix Reviews
Read all reviewsOverall rating
Average score
Sergio G.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & FunctionalityUnrated
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to RecommendUnrated
- Reviewer Source
- Source: GetApp
- Reviewed on 24/02/2016
"Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service."
Comments: I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.
Pros:
It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales.
*Customer Service
*Dependable
*Automated Pre-sale system
*Automated Post-sale system
*Works on smartphones and tablets with easy.
*Promotional tools.
*Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate.
*SSL Encryption on their end.
*Works with multiple merchant portals
Cons: I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.
- Reviewer Source
- Source: GetApp
- Reviewed on 24/02/2016
Lauren B.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/05/2020
"Customer Service A+"
Comments: We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
Pros: The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features. We are a non-profit theatre company that operates 10 small venues (sub 300 seats). Things we love: assigned seating, easy transfer and refund options, PDF tickets, unlimited user accounts (we have lots of ticketing volunteers), integrated email, offer to round up to nearest $5 for donation, bulk discount code creation, season tickets, pre and post event surveys.
Cons: We would like to see more versatility within season tickets, such as creating season or package tickets across multiple venues. We would like to see additional versatility with coupon codes, such as creating a code that can be used only once per person.
- Reviewer Source
- Reviewed on 15/05/2020
Lisa S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/02/2021
"Thundertix Is a Really Good Software for our purpose"
Comments: Overall I am happy with Thundertix and the process to use the software.
Pros: I think that Thundertix is easy to use once you get the hang of it. They have very good customer service. I like the fact that you can suggest new features
Cons: I think that sometimes when I send in a support request it is hard to get across my explanation of what the issue is. But eventually it gets worked out. We now have phone support but have not used it yet. Maybe that is a better way to get something figured out.
- Reviewer Source
- Reviewed on 26/02/2021
Verified Reviewer
-
Overall Rating2 /5
-
Ease of Use3 /5
-
Features & Functionality2 /5
-
Customer Support5 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/06/2018
"Fine but not the best option out there"
Comments: I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.
Pros: The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.
Cons: The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.
Vendor Response
by Thunder Data Systems on 18/10/2018
Thanks for your great feedback. We spent a bit of time this year trying to improve our interlinking to make it easier than ever, and our efforts will continue. We truly want to be the most efficient, time saving software.
If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in.
I'll look forward to hearing from you!
- Reviewer Source
- Reviewed on 22/06/2018
Connor J.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/01/2021
"Great Customer Service and User Friendly!"
Pros: Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion. It is also very user friendly! We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
Cons: No cons! Everything works well and the service is great!
- Reviewer Source
- Reviewed on 05/01/2021
