15 years helping Australian businesses
choose better software

What Is Buildium?

Discover all-in-one real estate property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more real estate revenue. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you.

Who Uses Buildium?

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Buildium Software - Customizable Dashboard - Get a quick snapshot of the parts of your business that matter most to you.
Buildium Software - Online Leasing  - Manage the entire leasing cycle online. Market your listings, capture applications, screen prospective tenants and collect signatures online.
Buildium Software - Integrated Property Accounting - Automate your bookkeeping, collections, and payments so you can spend time on new ways to expand your business.
Buildium Software - Resident Center & Owner Portal  - Top-rated dedicated mobile and online experiences for your residents, owners, and board members.
Buildium Software - Grow your business with All Property Management  - Get first-in-line access to rental property owners looking for your services.

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Reviews of Buildium

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rick
Rick
Property Manager in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

We deferred the decision to adopt Buildium for 10 years too long

5.0 3 years ago

Comments: Our biggest challenge was gathering all of our data as it was stored in numerous systems. Buildium's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year.

Pros:

We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of Buildium. Their automation has saved us so much time and money.

Cons:

Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier

Keenan
Keenan
Accountant in US
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Best PM Software Solution

4.0 3 years ago

Comments: We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.

Pros:

Online payments are a game-changer. Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time. The property database is completely searchable from anywhere on the site.

Cons:

The task feature is a bit wanting. It's good for what it is, but dedicated project management or to-do list applications work just as well or better in most cases.

GRACE
Property Manager in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Daily work

5.0 2 months ago New

Pros:

I like how it holds files and organizes information for property management.

Cons:

The maintenance portion of Buildium is poor, so poor I pay for another company system to be used as a different application.

RealPage Response

last month

Hi Grace! Thanks for your review. We'd like to know more about your experience with our maintenance features and how we can best serve you. Please reach out to our customer care team and let's see if we can help you out.

Luminita
Controller in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Poor Customer Service

2.0 2 months ago

Pros:

Friendly interface and good functionality overall.

Cons:

The Customer Service is VERY POOR - tickets get generated but not followed up on. You have to call multiple times because you get to speak to untrained and unexperienced people who are very limited in their action to solve an issue. Our business was in put in serious jeopardy due to Buildium's decision to put a hold on our bank account due to incompetencies of underwriting team of verifying basic information as an SSN - we had to wait a week to get the funds released when finally (after 3 years of service) they were able to run a basic background check on us to confirm that everything was in order. Very poor business decision on Buildium's side.... Be very careful when trusting a company like Buildium run your customer finances in this manner..... Very disappointing and unprofessional!!!

Max
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Very reliable PM software for professional residential management

5.0 4 months ago

Pros:

It's really easy to use, but still gives us very advanced tools. Robust trust accounting makes auditing and compliance easy. Support is always good and prompt. They are constantly making updates and improvements and seem to really care about the product. I like features that save me time and Buildium delivers. Really good tenant app, tenants really like it. Communication features work well.

Cons:

Buildium is great for PMs who manage up to about 100 properties. It lacks the features that you need for over that amount, such as advanced batch reports, missing many standardized features and tools, no inspection schedule tracking, and the manager app isn't the best.

RealPage Response

last month

Thanks for your review, Max! Definitely let us know what features you'd like to see by going to the "Suggest a feature" page in your Help & Support menu.