Who Uses Buildium?
Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.
What Is Buildium?
Buildium's property management platform makes it possible for managers of residential and association properties to take complete control of every aspect of their business, including mastering their operations, making their residents feel at home, and taking on new doors. A monthly or annual subscription includes award-winning support from our dedicated customer care team, as well as on-demand help and training.
Buildium Details
RealPage
https://www.realpage.com
Founded 2015
Buildium pricing overview
Buildium does not have a free version but does offer a free trial. Buildium paid version starts at USD 50.00/month.
Starting Price
USD 50.00/month
Free Version
No
Free Trial
Yes
Buildium deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
Buildium Features
Association Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Chapter Management
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Dues Management
- Election Management
- Electronic Payments
- Email Invitations & Reminders
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Management
- Fundraising Management
- Invoice Management
- Jobs Board
- Member Accounts
- Member Communities
- Member Directory
- Member Portal
- Membership Management
- Newsletter Management
- Personalization
- Registration Management
- Reporting & Statistics
- Self Service Portal
- Social Media Integration
- Third Party Integrations
- Website Integration
- Website Management
HOA Software
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applications Management
- Bank Reconciliation
- Billing & Invoicing
- Calendar Management
- Client Portal
- Committee Management
- Communication Management
- Contact Management
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customizable Templates
- Document Management
- Document Storage
- Electronic Payments
- Email Templates
- Event Management
- Expense Tracking
- Fee Collection
- File Management
- General Ledger
- HOA Violation Enforcement
- Inspection Management
- Invoice Management
- Maintenance Scheduling
- Member Communication
- Member Database
- Payment Processing
- Portfolio Management
- Property Database
- Real Time Notifications
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Self Service Portal
- Task Management
- Template Management
- Third Party Integrations
- Transaction History
- Vendor Management
- Website Management
- Work Order Management
Lease Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Asset Management
- Audit Management
- Audit Trail
- Billing & Invoicing
- Client Portal
- Commercial Leases
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Document Management
- Document Storage
- Electronic Payments
- Expense Tracking
- Financial Analysis
- Forecasting
- General Ledger
- Insurance Management
- Invoice Management
- Lease Origination
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Portfolio Management
- Property Management
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Residential Leases
- Retail Leases
- Self Service Portal
- Summary Reports
- Task Management
- Template Management
- Third Party Integrations
- Transaction History
- User Management
- Vendor Management
- Work Order Management
- Workflow Management
Property Management Software
- ACH Payment Processing
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Background Screening
- Calendar Management
- Channel Management
- Client Portal
- Communication Management
- Contact Database
- Contact Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Electronic Payments
- Expense Tracking
- Faculty/Staff Management
- Financial Reporting
- Invoice Management
- Lead Management
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Room Booking
- Self Service Portal
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- Vacancy Management
- Website Management
- Work Order Management
Real Estate Property Management Software
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Background Screening
- Billing & Invoicing
- Client Portal
- Commercial Property Management Software
- Communication Management
- Contact Database
- Contact Management
- Credit Check
- Customer Database
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Electronic Payments
- Financial Management
- Inspection Management
- Insurance Management
- Invoice Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Maintenance Management
- Maintenance Scheduling
- Owner Portal
- Payment Processing
- Portfolio Management
- Property Database
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Reporting & Statistics
- Residential Properties
- Self Service Portal
- Task Management
- Tax Management
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Vacancy Management
- Vendor Management
- Website Management
- Work Order Management
Rental Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto / Boat Rental
- Availability Management
- Barcode / Ticket Scanning
- Booking Management
- Calendar Management
- Contract/License Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Discount Management
- Document Management
- Electronic Payments
- Email Templates
- Equipment Maintenance
- Equipment Rental Software
- Equipment Tracking
- Event Scheduling
- Inspection Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Late Fee Calculation
- Maintenance Management
- Maintenance Scheduling
- Medical Equipment Rental
- Multi-Location
- Online Booking
- Order Management
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Rate Management
- Real Estate Rental
- Recurring Rentals
- Reminders
- Reporting & Statistics
- Reservations Management
- Scheduling
- Short / Long Term Rental
- Third Party Integrations
- Transaction History
- Work Order Management
Buildium Alternatives
More Buildium alternatives
Buildium Reviews
Read all reviewsOverall rating
Average score
Nicholas N.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support3 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/06/2020
"Buildium reduced my workload by approximately a factor of 5!"
Comments: Overall, my experience has been fantastic. I took my time onboarding over a period of about 3 months, then I ran the software concurrent to QuickBooks for 2 months, cutting Quickbooks off on Jan 1 and using Buildium exclusively.
Pros: Residents having 24/7 access to their account to make payments and submit requests is a huge time saver. Requests go to the right place automatically and payments are deposited into the proper account. Accounting is a breeze since it is all done online - reconciliations take no time at all!
Cons: I wish it were easier to add residents to leases that have already been signed and to assign leases mid-lease.
- Reviewer Source
- Reviewed on 27/06/2020
Tim F.
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/03/2021
"Great product for property management"
Comments: Buildium has been great for property management. Online applications/background checks, epay, and the resident portal have proven to be daily uses in our business. 10 out of 10 would recommend.
Pros: epay. It's worth it for that. To be able to get paid online seemlessly is great. Communication being automated around payment is wonderful, too -- specifically, the lease ledger, automating late fees, and payment reminders.
Cons: We list properties for rent that do not have bed/baths on them - specifically, RV pad sites and commercial lots. Buildium does not allow us to list properties without the bed/bath requirement. This becomes confusing to prospective tenants when these listings are on our website and published elsewhere.
- Reviewer Source
- Reviewed on 10/03/2021
Tom L.
-
Overall Rating3.5 /5
-
Ease of Use5 /5
-
Features & Functionality2 /5
-
Customer Support4 /5
-
Value for MoneyUnrated
-
Likelihood to RecommendUnrated
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/01/2013
Comments:
We've been using Buildium for about 2 years, long enough to get a good feel for its strengths and weaknesses. My overall impression is that this is a good product for small to medium size residential property management firms (10-100 units). If you have fewer than 10, this product is overkill. If more than 100, you'll probably find it too simplistic. The product is geared to residential properties and residential associations. Managing commercial portfolios with it can be difficult.
The Good:
Accounting functionality is pretty strong. GL, AR, AP, budgets and property ledgers are handled seamlessly. Very easy to use even for beginners. I like the global search functionality. You can pretty much find anything using it without navigating through the menus. Pricing is relatively inexpensive.
It's cloud-based, so you don't have to maintain any software on your own computers. You can access it anywhere with a web browser. Some people see this as a negative, but we've not had any issues with Buildium being down unexpectedly. The scheduled maintenance times are generally late at night.
Support is good if you're having problems with the standard functionality. In general I would say the support staff understands their product well. And you can get them on the phone to explain things. That's becoming less common with companies today.
Document management is hit & miss. I love that I can post a PDF receipt for every expense right there in the ledger. However, documents at the property- or owner level are less helpful. It's just one big bucket per property or owner. Having a folder structure would be a big help. (Not there today.)
Buildium offers tenant bill-pay through an online portal for rent payments, and also outbound electronic payments to property owners. It's done through a 3rd party vendor and at additional cost. This is a double-edged sword. Very convenient; it makes the bookkeeping entries for you automatically. But if you're doing outbound payments, make sure to treat it just like an online banking account (long passwords, be careful of who in your office has access to it, etc.) Allowing for extra security questions or letting users limit the IP addresses that have this outbound payment functionality would be helpful.
The Bad:
As noted, you'll get frustrated if you're trying to use this for commercial properties. The designers make assumptions that you're doing residential.
CRM functionality is practically non-existent. This is an accounting package. They do have some decent (and customizable) postal-mail templates and can do mail-merge so you can send notices to tenants and owners. But this does not extend to email. You'll need another product to do CRM and do double data entry between systems.
There is no integration layer or API, so no chance of integrating this with your CRM system or generating custom reports.
The reports, while nice-looking, are as-is and not customizable in any way. You're stuck with what they give you. They make some odd design decisions sometimes. For example, you can't generate an association owner invoice for an owner who lives someplace other than the managed property. The invoice is always addressed to the managed property, even if you entered a different mailing address for the owner, as if an association owner would never rent out the property. These types of oddities abound, and the product support folks will never acknowledge it as a problem. They'll tell you to fill out an enhancement request, which may be considered for implementation someday, or may not. You'll never know. Providing a way to customize reports or providing an API would help in this area.
In Summary:
Buildium is good at what it does, but what it does is pretty limited. You will likely be happy if you're in their demographic sweet spot (10-100 residential units). It's cheap enough to sign up and try it out to see if it's right for you. If you manage commercial properties, have a very large or complex portfolio, or need integrated CRM capabilities, it's probably not for you.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/01/2013
Cynthia S.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/05/2021
"If you manage rental property, you need this software!"
Comments: We would say our who leasing process has been streamlined by using Buildium. Prospective tenants can apply on-line, sign a lease on-line and pay their monthly rent and fees on-line. All in one place. Since we manage at least 3 separate multi-family properties at any one time, it has saved us time, as now all communications are in one software program, rather than having separate accounts/e-mails, etc. for each property.
Pros: We own and manage our own rental properties. We have been in the business for at least 35 years. We have used other means of tracking our rentals, but this one by far is the best. We love the fact that our residents can pay their rent and fees on-line, via the tenant portal, which means fewer trips to the bank. They also may submit maintenance issues and ask questions. We can send out announcements very easily and quickly. We can see easily who has paid their rent this month, and the ones that we need to remind them that their rent is past due -- the software automatically adds the late fees! Prospective tenants can apply for one of our properties on-line, which saves time for both the them and our company; no more printing paper applications that need to be mailed back, causing delays. We can even send out eLeases -- no more printing leases and the accompanying documents, and having to make sure all the "i's" are dotted and the "t's" crossed. The software makes sure that all fields that need initials, signatures and/or dates are completed prior to the lease being sent on. There are so many more features that we cannot enumerate them all.
Cons: There is a learning curve during the initial setup and getting used to all the features, but we feel it has been well worth it in the long run.
- Reviewer Source
- Reviewed on 04/05/2021
Lori J.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality3 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/03/2021
"Easy to use becoming more Robust"
Comments: Been using Buildium for about 6 years. We have been able to manage properties much more effeciently and thoroughly. Tenants now are more interactive and easier to recieve payments and get work orders done, so much less deferred maintenance. The software is intuitive and pretty easy to use. When we have needed Customer support there has typically been a live person that is very helpful.
Pros: The software is pretty easy to use, intuitive. Buildium does not really encourage integration with other Apps easily.
Cons: That Tenants can't do Independent Home inspections. OR that We can't tie another software into Buildium easily to allow us to customize a few things.
- Reviewer Source
- Reviewed on 05/03/2021
