18 years helping Australian businesses
choose better software
Buildium
What Is Buildium?
Discover all-in-one real estate property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more real estate revenue. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you.
Who Uses Buildium?
Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.
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Reviews of Buildium
ONE OF THE BEST PM SOFTWARES OUT THERE! Easily 4.7 out of 5 ⭐
Comments: Overall, I would say since day 1 of using Buildium I was easily able to navigate through it and udnerstand where everything was. I would say this has been one of the most user friendly tools I have worked with, so if you're looking for a user friendly platform this is it! There's also a ton of features and a lot of ways for one PM company to use this collaboratively which only adds points to it. I've had a really good experience with Buildium, with their support and I can comfortably say I would reccomend them :)
Pros:
I mainly work with application processing and screening, as well as applicant/prospect communication. I've experienced other softwares where it's super difficult to track stages or completion of certain "checkpoints" but with Buildium it's super easy! You can customize checlists on the application to easily keep track of what needs to be done and also so your team can easily view the current status. Another great bonus point is the screenings are very thorough and are ready within minutes of requesting them and overall the platform is super user firnedly, all information has a place and I find it really easy to operate.
Cons:
Overall I really don't have any major issues with the platform, my only one is the security measure it has in place sometimes while running payments with the same payment method. If it happens to be that 2 applicants submitted a payment with the same card, it requires a small buffer time between each application payment being processed. It's not really a big deal but I'm big on having my "flow-state" so it just kills my vibe sometimes a litte bit, but outside of that I believe strongly that Buildium is a tool that is constantly maintained and updated and there's no major flows to its functionality!
RealPage Response
last year
Alondra, you're making our day over here at the Buildium office. Thanks for such a thoughtful review! - Charlie
A happy 10 year Buildium user
Comments: Excellent experience and I am totally happy with it.
Pros:
Buildium continues to innovate and improve their property management software and have not raised fees much from when I started over 10 years ago. I originally began its use because Buildium was one of the few that was web-based and fit all of the criteria that I was looking for. I can access it from my smartphone, tablet, or laptop anywhere that I have internet access.
Cons:
Nothing, Buildium satisfies all of my needs
Do NOT use this system
Comments:
It was awful. The customer support is rude. You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work. When you tell the operator, she says it's because of many calls, but it never worked. An account manager who should help you tells you to call customer support. They give no help or training to set up an account, and I was paying for an upgraded plan for the support that sales person promised.
Save your money. DO not use them. I don't know how they recive these good reviews, most likely they pay for them.
Pros:
Nothing. They overpromissed and didn't deliver.
Cons:
They charge credit card fees from the landloard and can't provide information about who paid with a credit card. I think what they are doing is a fraud. I didn't even receive the amount of money through their system that they charged me a fee. The way they transfer money, it's inconvenient. They combine and split the transfers a weir way.
Buildium is the BEST!!
Comments: I've enjoyed seeing the most recent updates that have really helped us manage better.
Pros:
I love how easy it is to navigate the system!! I believe Buildium is the best management software for smaller property managers.
Cons:
I'm not a fan of not being able to pull average cost. I would like it to be mor user friendly for construction budgets and average cost.
Great option
Comments: Much better than Total Mgmt . Would recommend
Pros:
reports to tie out the balance sheet, support is good and cases are followed up,
Cons:
do not file 1099s with the State, prepayments somewhat confusing, implementation was very time consuming but worth it,
