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Who Uses Buildium?
Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.
What Is Buildium?
Buildium's property management platform makes it possible for managers of residential and association properties to take complete control of every aspect of their business, including mastering their operations, making their residents feel at home, and taking on new doors. A monthly or annual subscription includes award-winning support from our dedicated customer care team, as well as on-demand help and training.
Buildium Details
RealPage
https://www.realpage.com
Founded 2015
Compare Buildium with similar products
Starting price
Free Version
Free Trial
Buildium deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Buildium Features
Association Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Chapter Management
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Dues Management
- Election Management
- Electronic Payments
- Email Invitations & Reminders
- Email Marketing
- Email Templates
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Management
- Fundraising Management
- Invoice Management
- Jobs Board
- Member Accounts
- Member Communities
- Member Directory
- Member Portal
- Membership Management
- Newsletter Management
- Personalization
- Registration Management
- Reporting & Statistics
- Self Service Portal
- Social Media Integration
- Third Party Integrations
- Website Integration
- Website Management
HOA Software
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Bank Reconciliation
- Billing & Invoicing
- Calendar Management
- Client Portal
- Committee Management
- Communication Management
- Contact Management
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customizable Templates
- Document Management
- Document Storage
- Electronic Payments
- Email Templates
- Event Management
- Expense Tracking
- Fee Collection
- File Management
- General Ledger
- HOA Violation Enforcement
- Inspection Management
- Invoice Management
- Maintenance Scheduling
- Member Communication
- Member Database
- Payment Processing
- Portfolio Management
- Property Database
- Real Time Notifications
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Self Service Portal
- Task Management
- Template Management
- Third Party Integrations
- Transaction History
- Vendor Management
- Website Management
- Work Order Management
Lease Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Billing & Invoicing
- Client Portal
- Commercial Leases
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Document Management
- Document Storage
- Electronic Payments
- Expense Tracking
- Financial Analysis
- Forecasting
- General Ledger
- Insurance Management
- Invoice Management
- Lease Origination
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Portfolio Management
- Property Management
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Residential Leases
- Retail Leases
- Self Service Portal
- Summary Reports
- Task Management
- Template Management
- Third Party Integrations
- Transaction History
- User Management
- Vendor Management
- Work Order Management
- Workflow Management
Property Management Software
- ACH Payment Processing
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Background Screening
- Calendar Management
- Channel Management
- Client Portal
- Communication Management
- Contact Database
- Contact Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Electronic Payments
- Expense Tracking
- Faculty/Staff Management
- Financial Reporting
- Invoice Management
- Lead Management
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Room Booking
- Self Service Portal
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- Vacancy Management
- Website Management
- Work Order Management
Real Estate Property Management Software
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Background Screening
- Billing & Invoicing
- Client Portal
- Commercial Property Management Software
- Communication Management
- Contact Database
- Contact Management
- Credit Check
- Customer Database
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Electronic Payments
- Financial Management
- Inspection Management
- Insurance Management
- Invoice Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Maintenance Management
- Maintenance Scheduling
- Owner Portal
- Payment Processing
- Portfolio Management
- Property Database
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Reporting & Statistics
- Residential Properties
- Self Service Portal
- Task Management
- Tax Management
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Vacancy Management
- Vendor Management
- Website Management
- Work Order Management
Rental Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto / Boat Rental
- Availability Management
- Barcode / Ticket Scanning
- Booking Management
- Calendar Management
- Contract/License Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Discount Management
- Document Management
- Electronic Payments
- Email Templates
- Equipment Maintenance
- Equipment Rental Software
- Equipment Tracking
- Event Scheduling
- Inspection Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Late Fee Calculation
- Maintenance Management
- Maintenance Scheduling
- Medical Equipment Rental
- Multi-Location
- Online Booking
- Order Management
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Rate Management
- Real Estate Rental
- Recurring Rentals
- Reminders
- Reporting & Statistics
- Reservations Management
- Scheduling
- Short / Long Term Rental
- Third Party Integrations
- Transaction History
- Work Order Management
Buildium Alternatives
More Buildium alternatives
Rick B.
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Overall Rating
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Ease of Use
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 11/05/2021
"We deferred the decision to adopt Buildium for 10 years too long"
Comments: Our biggest challenge was gathering all of our data as it was stored in numerous systems. Buildium's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year.
Pros: We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of Buildium. Their automation has saved us so much time and money.
Cons: Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier
- Reviewer Source
- Reviewed on 11/05/2021
Keenan C.
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Alternatives Considered:
- Reviewer Source
- Reviewed on 07/06/2021
"The Best PM Software Solution"
Comments: We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.
Pros:
Online payments are a game-changer.
Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time.
The property database is completely searchable from anywhere on the site.
Cons: The task feature is a bit wanting. It's good for what it is, but dedicated project management or to-do list applications work just as well or better in most cases.
- Reviewer Source
- Reviewed on 07/06/2021
Brenton W.
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Alternatives Considered:
- Reviewer Source
- Reviewed on 30/08/2021
"Great and Easy Product"
Comments:
I still keep recommending this to new clients. This is great for full use property management.
With rental owners, I only use the tenant side of things. As a bookkeeper, quickbooks is a much faster way of the day to day finances. Balance sheet accts in buildium don't have the features you need to track properly for assets and liabilities. Just track the tenants and journal entry in the activity at month end into quickbooks. It's easy and perfect. Buildium reports help.
Pros: From uploading properties and tenants to everyday use, this software is great. Tracking tenants, maintenance and bank accounts are easy.
Cons: There are some behind the scenes programming that could make this run smoother and quicker for the user. A quicker way to add one time tenant charges would be nice. Too many clicks to get it done, especially if you have multiple tenants you need to add charges too.
- Reviewer Source
- Reviewed on 30/08/2021
Tom L.
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/01/2013
Comments:
We've been using Buildium for about 2 years, long enough to get a good feel for its strengths and weaknesses. My overall impression is that this is a good product for small to medium size residential property management firms (10-100 units). If you have fewer than 10, this product is overkill. If more than 100, you'll probably find it too simplistic. The product is geared to residential properties and residential associations. Managing commercial portfolios with it can be difficult.
The Good:
Accounting functionality is pretty strong. GL, AR, AP, budgets and property ledgers are handled seamlessly. Very easy to use even for beginners. I like the global search functionality. You can pretty much find anything using it without navigating through the menus. Pricing is relatively inexpensive.
It's cloud-based, so you don't have to maintain any software on your own computers. You can access it anywhere with a web browser. Some people see this as a negative, but we've not had any issues with Buildium being down unexpectedly. The scheduled maintenance times are generally late at night.
Support is good if you're having problems with the standard functionality. In general I would say the support staff understands their product well. And you can get them on the phone to explain things. That's becoming less common with companies today.
Document management is hit & miss. I love that I can post a PDF receipt for every expense right there in the ledger. However, documents at the property- or owner level are less helpful. It's just one big bucket per property or owner. Having a folder structure would be a big help. (Not there today.)
Buildium offers tenant bill-pay through an online portal for rent payments, and also outbound electronic payments to property owners. It's done through a 3rd party vendor and at additional cost. This is a double-edged sword. Very convenient; it makes the bookkeeping entries for you automatically. But if you're doing outbound payments, make sure to treat it just like an online banking account (long passwords, be careful of who in your office has access to it, etc.) Allowing for extra security questions or letting users limit the IP addresses that have this outbound payment functionality would be helpful.
The Bad:
As noted, you'll get frustrated if you're trying to use this for commercial properties. The designers make assumptions that you're doing residential.
CRM functionality is practically non-existent. This is an accounting package. They do have some decent (and customizable) postal-mail templates and can do mail-merge so you can send notices to tenants and owners. But this does not extend to email. You'll need another product to do CRM and do double data entry between systems.
There is no integration layer or API, so no chance of integrating this with your CRM system or generating custom reports.
The reports, while nice-looking, are as-is and not customizable in any way. You're stuck with what they give you. They make some odd design decisions sometimes. For example, you can't generate an association owner invoice for an owner who lives someplace other than the managed property. The invoice is always addressed to the managed property, even if you entered a different mailing address for the owner, as if an association owner would never rent out the property. These types of oddities abound, and the product support folks will never acknowledge it as a problem. They'll tell you to fill out an enhancement request, which may be considered for implementation someday, or may not. You'll never know. Providing a way to customize reports or providing an API would help in this area.
In Summary:
Buildium is good at what it does, but what it does is pretty limited. You will likely be happy if you're in their demographic sweet spot (10-100 residential units). It's cheap enough to sign up and try it out to see if it's right for you. If you manage commercial properties, have a very large or complex portfolio, or need integrated CRM capabilities, it's probably not for you.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/01/2013
Jennifer D.
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Overall Rating
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Alternatives Considered:
- Reviewer Source
- Reviewed on 25/05/2021
"A Good program getting better"
Comments: A much better system than using multiple programs for individual aspects. Very geared toward rental management and Condos or HOAs seem after-thoughts often.
Pros: The ability for Boards to interact with management and for owners to be easily communicated with are some of the best features with this program. It's mostly all integrated!
Cons:
Updates are usually bumpy when implemented, causing a slow down in service. Some features, which seem to be common sense are still in development stages. Tracking of tasks in infancy yet.
Can send emails but not receive them through the system, causing us to still have to use another program.
- Reviewer Source
- Reviewed on 25/05/2021
