What Is Buildium?
Buildium's property management platform makes it possible for managers of residential and association properties to take complete control of every aspect of their business, including mastering their operations, making their residents feel at home, and taking on new doors. A monthly or annual subscription includes award-winning support from our dedicated customer care team, as well as on-demand help and training.
Who Uses Buildium?
Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.
Where can Buildium be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- RealPage
- Located in Richardson, US
- Founded in 2015
- Phone Support
- Chat
Countries available
Canada, United States
Languages
English
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About the vendor
- RealPage
- Located in Richardson, US
- Founded in 2015
- Phone Support
- Chat
Countries available
Canada, United States
Languages
English
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Features of Buildium
Alternatives to Buildium
Reviews of Buildium
Siddhartha H.
Alternatives Considered:
Best property management assistant!
Comments: Buildium has helped to share the Rental Owner Statement with the clients, by directly providing them access to it, which allows them to view their rental income details. This software doesn't have much complications as compared to other Property Management software.
Pros:
1. Buildium is the one of the best software for Rental and property management accounting 2. It is fast and reliable. 3. It enables convenient emailing.
Cons:
There are very less limitations to Buildium, it just sometimes, seems quite time consuming.
Keenan C.
Alternatives Considered:
The Best PM Software Solution
Comments: We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.
Pros:
Online payments are a game-changer. Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time. The property database is completely searchable from anywhere on the site.
Cons:
The task feature is a bit wanting. It's good for what it is, but dedicated project management or to-do list applications work just as well or better in most cases.
Aaron S.
Alternatives Considered:
Best property management software for the price
Comments: Reporting is important and Buildium lets you know who owes how much and what bills need to be paid. It simplifies the bookkeeping aspect and gives accurate accounting if used properly. Really enjoy having a dashboard with all critical information at my fingertips.
Pros:
Buildium is packed with features to streamline property management and cashflow. There is no better way to accept tenant payments and pay vendors online with the click of a few buttons. Once we got our tenants and vendors using the payment portal, we drastically reduced time spent on processing paper bills and checks. There are so many ways to automate tasks and save time.
Cons:
I'm hoping that the developers add the "Duplicate Invoice" feature in the Bills module. This would save a lot of time when entering several bills at once. Setup is difficult but key to make the software work for you.
RealPage Response
4 days ago
Hi Aaron, Thanks for your feedback and excellent suggestion about making duplicate bills! Did you know you can submit suggestions like this directly to our developers? If you haven't already, navigate to the "Suggest a feature" option in the Help & Support menu in your Buildium account. - Charlie
Barbara F.
Poor Customer Service after initial sign on
Comments: I feel the cost did not meet my expectations. Way to expensive, way to complicated to handle a small (195 owner) HOA. Of course, before purchasing, we were promised that this would answer all our questions and resolve any problems we had with manual record keeping and streamline all our work. It only multiplied our process by 100%.
Pros:
Really nothing, it was cloud based, was about the best part.
Cons:
Poor customer service, homeowners could not get help they were told only the administrator could call for help, I (the administrator)had a difficult time getting answers from my assigned person. Buildium is geared for large management companies that process and handle multiple HOA, it is not user friendly for a small volunteer run HOA with no rentals. Worst problem was the system would add charges automatically and randomly which had to be deleted manually.
Allyson M.
Alternatives Considered:
A Great Way To keep all of your Property Management needs organized
Comments: Before we were using Google Drive and kept track of everything with spread sheets. Buildium makes it easier to keep all of your information together in one spot. Buildium is very user friendly. A little confusing at first but once you grasp how they organize everything you will catch on very quickly.
Pros:
This app is wonderful and really helps keep the tenants, leases, contact info, maintenance requests, leasing and listing, Property Management, Work Orders, finances everything to do with Property Management all in order. It’s a great way to keep your company organized.
Cons:
I wish that there was a feature that we could have the list of tenants, like with outstanding balances, and when leases are close to being up etc. There’s a process, and I wish I could have a list of tenants with the check mark boxes beside them to mark off and keep track of each process. And even when I leave the page, and go else where in Buildium. When I come back to the list it is still the same as when I left it and I don’t have to start over. Just so I can keep track of which task and property I’ve already done for said task. For example: We have leases ending soon, I have to email each owner of each property to see if they want to do a rent increase or move out. This is where I would need my first check list of tenants I need to do this for. Then the next step is to create said rent increase notices or move out notices , this would be the second check list of tenants so that I can mark off and keep track of each step of the process and which tenants I’ve already completed the rent increase notices/move out notices for. I need this to be able to make separate lists that save even when I leave the page and go else where in Buildium. Right now there is a check box by each tenant, but it’s not really designed to keep track of what your doing because when I leave the page and come back my check marks are gone and I have to start over and try to remember which tenants I’ve already completed the process before. When dealing with tons of tenants this would make my job easier
RealPage Response
2 months ago
Hi Allyson, Thanks for your review. I'm happy to see Buildium is helping you keep organized. While we don't currently have a checklist ability for your move-out or renewal process, you should be able to see the information you're looking for by running a Rent Roll report, which shows you most of the information you're looking for. You're also able to run Buildium in multiple tabs or windows at the same time, so you can keep the report open in one window, and navigate to any other page in a separate window. I recommend submitting this as a feature request by selecting the "Suggest a feature" option in the Help & Support menu in your Buildium account. Thanks again! - Charlie W
