---
description: Learn more about Sage CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Sage CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Sage CRM](/software/212373/sage-crm)

# Sage CRM

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> Cloud and on-premise customer relationship management software for sales, marketing and customer service.
> 
> Verdict: Rated **3.6/5** by 73 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 73 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sage
- **Founded**: 1981

## Commercial Context

- **Starting Price**: USD 45.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Sage CRM (cloud): $45/user/month&#10;Sage CRM (on-premise): Contact Sage for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Collaboration Tools
- Forecasting
- Marketing Automation
- Performance Metrics
- Pipeline Management
- Sales Pipeline Management

## Integrations (3 total)

- Mailchimp
- Microsoft Outlook
- Sage 300

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software)
- [Social CRM Tools](https://www.capterra.com.au/directory/31584/social-crm-tools/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [The Magazine Manager](https://www.capterra.com.au/software/77189/the-magazine-manager) — 4.8/5 (348 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "Sage CRM - Best in class" — 4.0/5

> **Kevin** | *5 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Sage CRM offers all the functionality a successful salesperson needs, and it's all tightly integrated to our accounting system.
> 
> **Cons**: Entering opportunities could be easier if company info was automatically transferred over at the time of creation.
> 
> Very positive, easy to use and a very powerful tool. The learning curve is quick, new salespeople are generally ready to go in 1-2 days.

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### "Sage CRM ,a 360 customer view" — 5.0/5

> **Verified Reviewer** | *16 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Value for more,easy and efficient customer support,seamless candidate experoence,proper tracking of candidate and proper management of candidate profile,proper recruitment management process,proper email management,proper sales management
> 
> **Cons**: The report needs to be more granular to meet stakeholders needs and provide more information and give a 360 view of the client
> 
> Value for more,easy and efficient sales management,proper lead generator,great learning curve,proper email management

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### "SAGE is outdated" — 2.0/5

> **Sheral** | *17 August 2024* | Real Estate | Recommendation rating: 1.0/10
> 
> **Pros**: I never liked SAGE compared to other CRM.  I couldn't WAIT for our company to move to another CRM.
> 
> **Cons**: It was clunky, it was hard to manage my DB of contacts.  Constantly having to "rank" the clients into groups based on their activity, so that I could market to "active" contacts was tedious.
> 
> I didn't like it at all.  Now that we have KVCore, which is SO MUCH BETTER.  But yet, our firm has not made KVCore mandatory, and yet the DB do not integrate, so if I have a new client in KVCore, I need to manually add to SAGE.  I don't do that.

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### "Sage CRM - Legacy CRM" — 4.0/5

> **Manish** | *28 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Sage CRM is very easy to learn and thus it takes a very short time to get used to it as a new user. This is something not many software tools have. It is very easy to generate reports in this tool.
> 
> **Cons**: I was not happy with the support for Sage CRM. At one point I even got separate solutions from different support specialists for the same issue I was facing, which was confusing and not what I expected.
> 
> I have had an okay experience with Sage CRM. I’ve used it mainly to support sales and customer management processes, customize workflows, and integrate it with other Sage products like Sage 300. The integrations are a bit outdated, but are reliable.

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### "Sage is great" — 4.0/5

> **Kasondra** | *2 October 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Easy and always updating to perform better.
> 
> **Cons**: Would b nice if it could synch w outlook.
> 
> Easy to navigate and links with your clients etc.

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## Links

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