--- description: Learn more about Visual Intelligence Portfolio Suite price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual Intelligence Portfolio Suite Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Visual Intelligence Portfolio Suite](/software/42349/visual-intelligence-portfolio) # Visual Intelligence Portfolio Suite Canonical: https://www.capterra.com.au/software/42349/visual-intelligence-portfolio Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/42349/visual-intelligence-portfolio?page=2) > VIP Suite is financial ERP software for local governments and utilities, developed by Software Solutions, Inc. > > Verdict: Rated **4.7/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Visual Intelligence Portfolio Suite? Cities, counties, townships, villages, towns, park districts, libraries, public and private utility companies, water districts, and other public sector organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 73 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Solutions - **Founded**: 1978 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Billing & Invoicing - Compliance Management - Customer Management - Financial Management - Meter Data Management - Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Process/Workflow Automation - Rate Management - Reporting & Statistics - Self Service Portal - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Utility Billing Software](https://www.capterra.com.au/directory/20017/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.capterra.com.au/directory/20017/utility-billing/software) - [Government Software](https://www.capterra.com.au/directory/20048/government/software) ## Alternatives 1. [NEOGOV](https://www.capterra.com.au/software/75288/neogov) — 4.5/5 (850 reviews) 2. [Trimble Cityworks](https://www.capterra.com.au/software/80839/cityworks) — 4.4/5 (27 reviews) 3. [OpenGov Permitting & Licensing](https://www.capterra.com.au/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) 4. [i3 Public Sector](https://www.capterra.com.au/software/1062864/i3-public-sector) (0 reviews) 5. [Fluentgrid MDMS](https://www.capterra.com.au/software/1050881/fluentgrid-mdms) (0 reviews) ## Reviews ### "The upgrade we need" — 5.0/5 > **Cat** | *3 July 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Availability via the cloud, ease of use, integration with other system, reporting capabilities, ability to provide auditor and other users access to the system. > > **Cons**: Lack of reporting capability for file export to vendors for benefit enrollment. The lack of capability of deleting an employee if a duplicate entry is made, even via support ticket. > > It's been a great tool to use daily. The automation helps greatly with interdepartmental workflow as well as our day to day workflow. ----- ### "Year End Assistance" — 5.0/5 > **Jenny** | *30 January 2026* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Ease of reporting and Excellent customer support. \[sensitive content hidden\] were very knowledgeable and resolved my issue in very little time. They are the BEST\!\!\!\! > > **Cons**: I can't say I have any cons concerning VIP. Everyone I have dealt with has been helpful and resolved my issues. ----- ### "Change isn't always so bad\!" — 3.0/5 > **Brenda** | *8 July 2025* | Government Administration | Recommendation rating: 4.0/10 > > **Pros**: The accessibility of reports. There is no longer a reset at the end of the month to remember. Errors are somewhat easier to correct. > > **Cons**: I do not like the Time Entry function that automatically fills the time in. I would rather still enter it manually. Not being able to delete certain transactions. Year End Process can be challenging. > > At first it was a nightmare. The process has been made much more tolerable with the guidance and help of Eunice and Mitchell\! ----- ### "Best decision I made to convert to VIP" — 5.0/5 > **Shelly** | *13 August 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It was easy to use and there are a lot of resources available to help you figure things out. When I am stuck, there is always something available to help. The grids are so easy to use even for managers that don't regularly use computers. > > **Cons**: The only con I can say is having to run reports in a different system, not really a con just a nuisance. I mostly use the grids so I don't have to go run reports but they are there if I need them. > > Wonderful, could not be happier that I made the conversion. The system has been everything I had hoped and more. The team at SSI are so great to work with, not only very knowledgeable but also friendly and quick responders. ----- ### "Good program" — 4.0/5 > **Jamie** | *4 June 2025* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: I like the amount of information you can see and attach to entries. I like the tracking of information that is entered. > > **Cons**: Somethings I think have a lot of steps to them that can be confusing for users. Also some updates I feel like are not beneficial to users. > > Overall once you get familiar with it, its a great program to use. I like being able to see a lot of information in the same area. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/42349/visual-intelligence-portfolio?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/42349/visual-intelligence-portfolio) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data