---
description: Learn more about Mindbody price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Mindbody Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody)

# Mindbody

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> Cloud-based software for fitness, wellness, and beauty businesses to manage payments, marketing, scheduling, operations, and more.
> 
> Verdict: Rated **4.0/5** by 2991 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mindbody?

Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2991 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindbody
- **Location**: New York, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: $179.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Russian, Slovenian, Spanish, Traditional Chinese
- **Available Countries**: Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait and 23 more

## Features

- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Notes
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Support
- Customizable Templates
- Debit/Credit Card Processing
- Employee Management
- Event Management
- Fitness Plan
- For Barbershops
- For Gyms
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Group Reservations
- HIPAA Compliant
- Member Communication
- Member Database
- Member Directory
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Online Booking
- Online Payments
- Online Registration
- Payment Processing
- Real-time Scheduling
- Recurring Appointments
- Reminders
- SOAP notes
- Student Management
- Team Management
- Website Integration

... and 35 more features

## Integrations (39 total)

- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Equifax
- Gleantap

... and 24 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.capterra.com.au/directory/30028/salon/software)

## Related Categories

- [Salon Software](https://www.capterra.com.au/directory/30028/salon/software)
- [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software)
- [Membership Management Software](https://www.capterra.com.au/directory/20045/membership-management/software)
- [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software)
- [Club Management Software](https://www.capterra.com.au/directory/30215/club-management/software)

## Alternatives

1. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3638 reviews)
2. [Goldie](https://www.capterra.com.au/software/1036086/goldie) — 4.8/5 (1157 reviews)
3. [Acuity Scheduling](https://www.capterra.com.au/software/128285/acuity-scheduling) — 4.8/5 (5746 reviews)
4. [GlossGenius](https://www.capterra.com.au/software/174830/glossgenius) — 4.8/5 (349 reviews)
5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1456 reviews)

## Reviews

### "One login multiple benefits. Fitness with a professional CRM behind it." — 5.0/5

> **Mark** | *12 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like the professional layout and ease of information at my fingertips when i log into one of the 25 studios I work at. Reports including personal review of my service and totals of clients visits, satisfaction and great CRM intuitivity.
> 
> **Cons**: I would love one account in my email that lists all the locations I work at for ease of log in especially when working two different studios in one day.&#10;The web version is okay but the mobile version can be laborious.
> 
> I've had no issues logging in and password changes also swift. Building a portfolio of studios where I work and being able to use one login at all of them is super helpful and saves time.

-----

### "Don't do it" — 2.0/5

> **Verified Reviewer** | *25 May 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Linked with Class pass. Costumer service calls straight away when you request help. That's all I can think of
> 
> **Cons**: Time consuming with behind house. Contracts links sometimes works for clients depending on the phone they have, better if they do it through the computer. Not user friendly. &#10;&#10;The three months free they give you in the beginning is due to how long it takes to convert your clients over and get contracts up and running. I paid clients transaction fees, which can equate to a lot for a small business. $2200 for us since we have been in contract. Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't work with the transaction fees, which now requires more time for not only clients, you again. &#10;&#10;Took three months and 6 different calls for customer service to find the right person to start our appointments in the app for our clients to use. I had been doing this individually each week during this time&#10;&#10;You are locked in for a year. &#10;&#10;You are promised everything, time back, ease and leads walking through the door. I've found the opposite. Not to mention it iss 5x more than most other providers out there. &#10;&#10;I find it hard to write like this as it takes a lot for me to leave a review this bad, never have I ever in 10years in the business and working with two different providers in the past. The only best part of this whole experience is how well the sales guys sell it in the beginning.
> 
> Not great and please be mindful before going with these guys. I'm writing this as its come to a point that I have spent so much time on this app, for something that is an overpriced booking system.

-----

### "Errors Galore and No Way Out of Your Contract\!" — 1.0/5

> **Ollie** | *23 September 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. For what it costs (minimum $269/month), the features are absolutely not worth it. My clients also complain about how the customer app is terrible to use.
> 
> **Cons**: Mindbody repeatedly made errors, like misregistering my business and deactivating appointments, preventing me from processing client sessions and disrupting cash flow. Support was unhelpful, making the experience frustrating and costly. No matter how many mistakes they make on their end, they refuse to cancel your lock-in contract. Overall, it feels like they just want your money—do NOT sign up.
> 
> Mindbody registered my business name incorrectly despite clear instructions, and their onboarding deactivated appointment types, stopping me from processing client sessions. This disrupted my cash flow and caused major headaches. Support was useless, making the experience costly and frustrating. It feels like they just want your money. Do NOT sign up—no matter their mistakes, they refuse to let you cancel your subscription.

-----

### "Happy customer\!" — 5.0/5

> **Hannah** | *30 January 2026* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, super simple and user friendly. Mindbody is a very smooth program that I’ve used for years.
> 
> **Cons**: Customer support not overly helpful. When you have an issue to resolve they can be slow and don’t always resolve.
> 
> Overall really satisfied. The minor issue is not something that would stop me using mindbody. It’s a great platform.

-----

### "We love Mindbody" — 5.0/5

> **Sam** | *27 February 2025* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: great for marketing. I really enjoy their templates to use for email campaigns where i just need to change some stuff around.
> 
> **Cons**: has some technical problems. Some of their customer support aren't too helpful
> 
> overral its been pretty good and most of the customer support is really helpful

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## Links

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