17 years helping Australian businesses
choose better software
What Is Mindbody?
MINDBODY elevates your customer experience—from the moment they find your yoga studio on our app to their next visit. Step up your studio with marketing automations, scheduling, teacher and student management, payment processing, reporting, and more. Building your brand? Get a custom app, too. Save time and give your students the attention they deserve. Schedule your free demo today.
Who Uses Mindbody?
Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Where can Mindbody be deployed?
About the vendor
- Mindbody
- Located in New York, US
- Founded in 2000
Mindbody support
- Phone Support
- 24/7 (Live rep)
Languages
English
Mindbody pricing
Starting Price:
- No free trial
- No free version
Mindbody does not have a free version and does not offer a free trial. Mindbody paid version starts at $179.00/month.
Pricing plansAbout the vendor
- Mindbody
- Located in New York, US
- Founded in 2000
Mindbody support
- Phone Support
- 24/7 (Live rep)
Languages
English
Mindbody videos and images
Features of Mindbody
Reviews of Mindbody
MindBody is almost all the software you need for a gym or studio
Comments: Overall, MindBody is great and I don't think I've even used half of the features after several years of regular use. There is a way to do anything, and tech always provides good help.
Pros:
There is a wide variety of ways that you can structure contracts and payments. The feature that allows you to attach PDF documents to each client helps towards operating in a more paperless manner.
Cons:
Refunds and returns are a bit confusing. The product could also be improved with a better attendance system. They should improve the attendance feature. The sign in app apparently doesn't work and we have used a different sign in software.
Time Saving
Comments: Very happy and less stressed with Mindbody.
Pros:
I can have all the different kinds of appointments for my Mary Kay on here easily. Easy to load and navigate through it. Helps keep personal appointments seperate from my businesse.
Cons:
So far I haven't found anything that I don't like or that would be a Con for users.
a taylored body
Pros:
Alot of options, reports and ways to use the software
Cons:
kept increasing the price every year and no loyalty to long term customers
Robust functionality, software has issues
Comments: My overall experience was not great. Software has issues and add-on services have MAJOR issues. After years of trying to get customer service to remedy issues with add-ons and no resolutions I finally dropped all those services and eventually wound up getting a 3rd party partner to provide the services I needed.
Pros:
The core software has robust functionality, however the system is complex and not intuitive. I spent 6 years working in the software so I had learned over time how to accomplish what I needed to.
Cons:
The system has a lot of issues and bugs. You will frequently run into issues where payment processing is not working. The core software functions okay, but the major issues lie in the add-on services like MessengerAI, Branded App, and Marketing Suite. I've tried all of these add-on services only to find that they don't function as promised.
Solid but could be better
Pros:
The UI's are nice and clean. There is a lot of functionality
Cons:
It could be more intuitive. The setups for reports and the calendar can be difficult. The customer service is slow.