15 years helping Australian businesses
choose better software

What Is Mindbody?

MINDBODY empowers your members to own their wellness experience. From member profiles and automated reminders to self check-in, your all-in-one software will keep everyone moving. Plus, with a custom app, members can update their info and schedule on the go—from the comfort of your brand. Manage and grow your community with ease. Schedule your free demo today.

Who Uses Mindbody?

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Where can Mindbody be deployed?

Cloud-based
On-premises

About the vendor

  • Mindbody
  • Located in New York, US
  • Founded in 2000

Mindbody support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Languages

English

Mindbody pricing

Starting Price:

$179.00/month
  • No free trial
  • No free version

Mindbody does not have a free version and does not offer a free trial. Mindbody paid version starts at $179.00/month.

About the vendor

  • Mindbody
  • Located in New York, US
  • Founded in 2000

Mindbody support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Languages

English

Mindbody videos and images

Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.
View 5 more
Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.

Features of Mindbody

  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contract/License Management
  • Customer Database
  • Customisable Forms
  • Customizable Templates
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Event Management
  • Event Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Gyms
  • For Medical Spas
  • For Physical Therapy
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • SOAP notes
  • Scheduling
  • Staff Management
  • Student Management
  • Team Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Treatment Planning
  • Visitor Management
  • Website Integration
  • Website Management

Alternatives to Mindbody

The massage profession's most popular practice management software to simplify and grow a massage therapy and bodywork business
Momence gives you membership, scheduling, communication, reporting, payment, and automation tools to save time & increase revenue. Learn more about Momence
Use Vagaro Salon, Spa & Fitness Software to get booked, process payments, send reminders and market your business. Starts at $45/month.
Level up with Zenoti, the all-in-one software solution for beauty, wellness, and fitness brands, trusted by 22,000+ businesses. Learn more about ZENOTI
Online dance studio software used by over 12,000 studios & schools will transform the way you run your dance studio. Learn more today! Learn more about Jackrabbit Dance
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to make your life easier.
WellnessLiving's easy to use membership management software automates your business to allow you to grow your memberships.
Dance studio platform for yoga, pilates, fitness, music that helps with features such as reports, billing, calendars and more.
The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free. Learn more about Fresha

Reviews of Mindbody

Average score

Overall
4.0
Ease of Use
3.9
Customer Service
3.8
Features
4.0
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Garrett
Garrett
CIO in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Learn It and Use It

5.0 5 years ago

Pros:

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons:

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered: WellnessLiving

Reasons for Choosing Mindbody: This handles so much more of the business operations

Switched From: WellnessLiving

Reasons for Switching to Mindbody: it is a clear leader in the field

Agatha
Digital Marketer in US
Machinery, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Scheduling Solution For Mindbody

5.0 2 months ago

Pros:

With Mindbody, handling reservations and business scheduling. It is affordable and smooth while using.

Cons:

No problems with Mindbody. It is an amazing solution.

Linda
Linda
CEO in US
Verified LinkedIn User
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Worst organized company NOT support whatsoever

1.0 3 weeks ago New

Pros:

Nothing....you can have the best scheduling app ever but without customer support that can take up to 10 hours a week to obtain answers, stay on hold, repeat calls, confusion among the corporation of not writing things down from last conversation, it is not feasible to do business.

Cons:

Their customer support is non existent and you will waste more time on the phone than doing work. We had them for10 + years and finally gave up. When we tried to leave them, they made it impossible to receive our data which is our entire database. They lied to us and said our database was wiped out immediately but it wasn't. Our losses with this company were vast.

Michelle
Licensed Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great for a larger company

5.0 4 months ago

Comments: Support was great and very patient. Not meant for a single therapist to run. Would be better for a bigger company.

Pros:

Booking was easy after the initial set up was figured out.

Cons:

Designed to set up your individual business. Just a lot to learn and many different alternatives to run your business.

Destiny
Studio director in US
Performing Arts, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

High learning curve

4.0 2 months ago

Pros:

I liked the idea of managing members online and having a robust database.

Cons:

The learning curve was steep for someone who was computer savvy.