--- description: Learn more about Enumerate price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Enumerate Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HOA Software](/directory/30663/hoa/software) > [Enumerate](/software/38478/enumerate) # Enumerate Canonical: https://www.capterra.com.au/software/38478/enumerate Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/38478/enumerate?page=2) > Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for associations. > > Verdict: Rated **3.8/5** by 126 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Enumerate? Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 126 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Enumerate - **Location**: CLEARWATER, US - **Founded**: 1985 ## Commercial Context - **Pricing Details**: Starter Plan: - Target Audience: Ideal for self-managed communities or small property managers in need of foundational support. - Includes: Basic accounting, resident payments, maintenance, reporting, violations, online portals. - Features: Suitable for basic community management needs and essential functions. Growth Plan: - Target Audience: Tailored for property management companies looking to grow efficiently through advanced workflows and engagement. - Includes: All features in Starter plan plus SmartBanking, Advanced AR, Enhanced Reports, Community Portal, Mobile App, Multi-Channel Communication, Dynamic Forms, Document Management. - Features: Offers robust tools for automation, communication, and engagement to support growth and efficiency. Enterprise Plan: - Target Audience: Designed for property management companies requiring customizable experiences and analytics for scalable resident engagement. - Includes: All features in Growth plan plus Report Writer, Smart Calendar with RSVP, Amenity Reservation System, Group Pages, Community Website, Document Management. - Features: Offers advanced customization options, analytics, and resident engagement tools for personalized community management experiences. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Accounts Payable - Activity Dashboard - Alerts/Notifications - Bank Reconciliation - Billing & Invoicing - Calendar Management - Communication Management - Contact Database - Contact Management - Contract/License Management - Document Management - Dues Management - Electronic Payments - Event Scheduling - Expense Tracking - Inspection Management - Insurance Management - Member Communities - Online Payments - Payment Processing - Property Database - Reporting/Analytics - Self Service Portal - Tax Management - Website Management - Work Order Management ## Integrations (1 total) - Finicity ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HOA Software](https://www.capterra.com.au/directory/30663/hoa/software) ## Related Categories - [HOA Software](https://www.capterra.com.au/directory/30663/hoa/software) - [Real Estate Property Management Software](https://www.capterra.com.au/directory/20050/real-estate-property-management/software) - [Property Management Accounting Software](https://www.capterra.com.au/directory/32654/property-management-accounting/software) - [Association Management Software](https://www.capterra.com.au/directory/30113/association-management/software) - [Property Management Software](https://www.capterra.com.au/directory/30929/rental-property-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) — 4.8/5 (1552 reviews) 2. [DoorLoop](https://www.capterra.com.au/software/211768/doorloop) — 4.8/5 (706 reviews) 3. [Buildium](https://www.capterra.com.au/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews) 4. [ResMan](https://www.capterra.com.au/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.com.au/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Community Association manager" — 5.0/5 > **Matthew** | *4 June 2025* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Enumerate has been a game-changer for our community management. The accounting tools are HOA-specific and easy to use, and the resident portal makes it simple for owners to pay dues and submit requests. I especially like the automation features for violations and work orders — huge time saver. Support has been responsive and helpful throughout. Highly recommend for anyone managing multiple associations. > > **Cons**: While Enumerate has solid features, the interface can feel a bit outdated and clunky at times. Some tasks take more clicks than they should, and report customization isn’t always intuitive. Training new staff takes longer than expected. Still a good system overall, but there’s room to improve the user experience. > > Overall, my experience with Enumerate has been positive. It’s a powerful tool tailored for community association management, with strong accounting features, reliable resident portals, and helpful automation. While the interface could use some modernization, the functionality and support make it a valuable asset for managing multiple associations effectively. ----- ### "Not a Fan-Seems Outdated" — 2.0/5 > **Nicky** | *12 January 2025* | Real Estate | Recommendation rating: 4.0/10 > > **Pros**: It is fairly easy to navigate through. It is easy for owners to use and i like the email blast and announcement features > > **Cons**: It is not compatible with other HOA software's utilized. Portal abilities are limited. Does not provide approval options for board and committees. Having to switch back and forth from the advanced portal to the main software seems excessive. Password protection for owner portals makes login difficult. Template letter process is outdated. > > Customer service is great but trying to find answers to questions can be difficult. Overall one of the least favored software I have used within the HOA community ----- ### "Community Management Representative" — 4.0/5 > **Melissa** | *6 June 2025* | Recreational Facilities & Services | Recommendation rating: 7.0/10 > > **Pros**: I do like a lot of the aspects about the website. the ease of the work orders. it's also nice how it breaks down the owners accounts by each item type > > **Cons**: the site goes down a lot. also when you try to sort out work orders and filter it by type it doesn't work. it would be great to have payment dates set for work orders or to be able to sort through who is deliquent. > > overall, enumerate gets the job done and when its up and running its very useful. when it goes down, it makes it harder to do our jobs and wait around for it. but i do enjoy it. ----- ### "Everyday working with" — 4.0/5 > **Tyrell** | *4 June 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: System is easy to navigate, information is easy to follow and enter, financial overviews are easy to read. > > **Cons**: System not very intuitive, such as operator mistakes are not always easily corrected without having and in depth knowledge of the system. > > Over all the Enumerate system is easy to navigate, the community and owner dashboard are well laid out, information is easy to follow and enter, financial overviews are easy to read. System does have a tenancy to crash on occasion, sometimes search function forgets a community and a tick needs to be submitted to correct, operator mistakes are not always easily corrected. ----- ### "Enumerate – Advantages and Disadvantages in My Opinion" — 4.0/5 > **Lisandra** | *26 August 2025* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: It is a fairly user-friendly system for accounting management, offering clarity, simplicity, and efficiency. > > **Cons**: Reports have limited flexibility to be modified. Support is slow to respond, and it usually takes multiple emails before the issue is resolved. They should provide training in Spanish, even if technical terms remain in English. It is not useful that payments must be processed exclusively through ZEGO. > > I started working with Enumerate while learning accounting, and it turned out to be quite easy to use thanks to its clear structure ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/38478/enumerate?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/38478/enumerate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data