---
description: Learn more about DocFinity price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DocFinity Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [DocFinity](/software/38288/docfinity)

# DocFinity

Canonical: https://www.capterra.com.au/software/38288/docfinity

> ECM, BPM/Workflow, Intelligent Capture, and Records Management software that secures files, automates processes, and connects systems.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DocFinity?

DocFinity assists organizations of all sizes in many industries including higher education institutions, insurers, healthcare organizations, financial service groups, and government agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optical Image Technology
- **Founded**: 1986

## Commercial Context

- **Pricing Details**: Contact DocFinity for pricing information or a quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Customizable Templates
- Document Capture
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- File Sharing
- Full Text Search
- Process Modeling & Designing
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Version Control
- Workflow Management

## Integrations (2 total)

- Microsoft 365
- Microsoft SharePoint

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software)

## Related Categories

- [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software)
- [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software)

## Alternatives

1. [Confluence](https://www.capterra.com.au/software/136446/confluence) — 4.5/5 (3663 reviews)
2. [Square 9](https://www.capterra.com.au/software/161845/square-9) — 4.5/5 (141 reviews)
3. [Wrike](https://www.capterra.com.au/software/76113/wrike) — 4.4/5 (2887 reviews)
4. [DocuWare](https://www.capterra.com.au/software/77706/docuware) — 4.6/5 (113 reviews)
5. [Laserfiche](https://www.capterra.com.au/software/62196/laserfiche) — 4.5/5 (83 reviews)

## Reviews

### "Document workflow processing made easy" — 5.0/5

> **Johnathan** | *7 September 2019* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Eliminates waste by replacing manual paper processing. Digitized document administration makes the workload more accountable and traceable.
> 
> **Cons**: Some of the more complex workflows, took up more overhead than we imagined with constant monitoring and a crack technical staff.
> 
> When this product went live to our client, it produced so many realized benefits, to name a few: elimination of paper being passed between people and the negatives related to that (lost paperwork, the use of so much paper, hard to manage workload and so-on). Management of work was easier to track because it was all digitized. Some complex flows did cause latency, but later releases may have taken care of such issues. Also environment could affect processing. Overall a plus.

## Links

- [View on Capterra](https://www.capterra.com.au/software/38288/docfinity)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/38288/DocFinity/> |
| en-AE | <https://www.capterra.ae/software/38288/docfinity> |
| en-AU | <https://www.capterra.com.au/software/38288/docfinity> |
| en-CA | <https://www.capterra.ca/software/38288/docfinity> |
| en-GB | <https://www.capterra.co.uk/software/38288/docfinity> |
| en-IE | <https://www.capterra.ie/software/38288/docfinity> |
| en-IL | <https://www.capterra.co.il/software/38288/docfinity> |
| en-IN | <https://www.capterra.in/software/38288/docfinity> |
| en-NZ | <https://www.capterra.co.nz/software/38288/docfinity> |
| en-SG | <https://www.capterra.com.sg/software/38288/docfinity> |
| en-ZA | <https://www.capterra.co.za/software/38288/docfinity> |

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