---
description: Learn more about SAP Concur price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: SAP Concur Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Expense Report Software](/directory/30559/expense-report/software) > [SAP Concur](/software/380/concur-expense)

# SAP Concur

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> Spend management solution that helps businesses streamline travel, expense, and invoice processes for businesses of all sizes.
> 
> Verdict: Rated **4.3/5** by 2241 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SAP Concur?

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2241 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: $9.00/report average price
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, United Kingdom, United States

## Features

- ACH Payment Processing
- Accounts Payable
- Accounts Receivable
- Approval Process Control
- Approval Workflow
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Booking Management
- Cash Management
- Categorisation/Grouping
- Compliance Management
- Corporate Card
- Dashboard
- Duplicate Payment Alert
- Electronic Funds Transfer
- Expense Management
- Expense Tracking
- Financial Management
- Financial Reporting
- General Ledger
- Invoice Management
- Mobile Receipt Upload
- Multi-Currency
- Online Booking
- Payment Processing
- Policy Management
- Purchase Order Management
- Purchase Order Reconciliation
- Receipt Management
- Reimbursement Management
- Reporting & Statistics
- Reporting/Analytics
- Restriction Management
- Spend Analysis
- Spend Control

## Integrations (31 total)

- ADP HR Assist
- ADP Workforce Now
- Avalara
- Deltek Costpoint
- DoorDash for Merchants
- GrubHub
- Infor SunSystems
- Intuit Data Protect
- Microsoft 365
- Microsoft Access
- Microsoft Excel
- Namely
- NetSuite
- Oracle E-Business Suite
- QuickBooks Desktop

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)

## Related Categories

- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)
- [Spend Management Software](https://www.capterra.com.au/directory/31817/spend-management/software)
- [Travel Management Software](https://www.capterra.com.au/directory/31057/travel-management/software)
- [Accounts Payable Software](https://www.capterra.com.au/directory/30520/accounts-payable/software)
- [Accounting Software](https://www.capterra.com.au/directory/1/accounting/software)

## Alternatives

1. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3282 reviews)
2. [webexpenses](https://www.capterra.com.au/software/140646/webexpenses) — 4.5/5 (1105 reviews)
3. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8413 reviews)
4. [Expensify](https://www.capterra.com.au/software/97594/expensify) — 4.5/5 (1324 reviews)
5. [Zoho Expense](https://www.capterra.com.au/software/142384/zoho-expense) — 4.6/5 (1193 reviews)

## Reviews

### "SAP Concur, the king of the expense claim processing\!" — 5.0/5

> **Denis** | *17 December 2024* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use, the fact that people can use it on the mobile phone, the fact that there is an app on Appstore and Android store for it\!
> 
> **Cons**: The cost is maybe high but I guess you pay for good quality software\!
> 
> Excellent experience. People across the business have reported that it is an excellent software, easy to manipulate. The fact that there is an app makes it much easier to not loose receipts/tax invoices. Very positive across the whole business.

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### "Would be better if send fewer spam emails" — 4.0/5

> **Terry** | *7 March 2025* | Mining & Metals | Recommendation rating: 7.0/10
> 
> **Pros**: The user friendly interface of mobile app makes business travel a lot easier with claims
> 
> **Cons**: Too many notification emails sent to my inbox after approval

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### "Concur simplifies expense management" — 4.0/5

> **Randa** | *16 December 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Intuitive design, clean screens, and easy to navigate. Also i like the switching between user feature when delegations are set up, and the mobile App.
> 
> **Cons**: find at times it can lag to make the changes i input. Also, mobile app has a limitation where you cannot select the attendee status "travelling/not travelling" so only simple coding possible via app and nothing to do with entertainment or travel.
> 
> easy to navigate around and manage expenses hassle free\!

-----

### "SAP Concur Review: Streamlining Expenses with Some Trade-Offs" — 5.0/5

> **Faisal** | *18 September 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I’ve used SAP Concur for managing travel and expenses, and it has its strengths along with a few drawbacks. Great Value for Money.&#10;Strong automation for expense capture and approvals&#10;•Reliable payment and reimbursement processing&#10;•Solid corporate card integration&#10;•Detailed, customizable reporting options&#10;•Saves time once workflows are set up
> 
> **Cons**: Interface feels outdated and not always intuitive&#10;•Steeper learning curve for new users&#10;•Report generation can be time-consuming
> 
> Overall, my experience with SAP Concur has been positive. It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools. At the same time, the user interface and customer support could be improved. It’s a solid solution if your organization needs robust expense tracking, but it does take some adjustment to get the most out of it.

-----

### "It gets the job done, but the interface is a bit complex to navigate/understand" — 3.0/5

> **Dave** | *1 May 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every step along the way of it's review/approval process.
> 
> **Cons**: The user interface is complicated. So much so now I no longer create new expenses from scratch... I copy a previous one because that's theonly way I know how to enter certain expenses.
> 
> Overall it gets the job done, but for me it's not the easiest to understand at first glance, and wish the interface would be simplified a bit.

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