Who Uses This Software?

Great for larger organizations that need document workflow and approval. Best for companies such as high tech, manufacturers and HealthCare organizations concerned about information governance.

Average Ratings

42 reviews
  • Overall 4.6 / 5
  • Ease of Use 4.6 / 5
  • Customer Service 4.6 / 5
  • Features 4.2 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price USD 3,750.00/one-time
    See pricing details
  • Pricing Details $12.00 to $15.00 per user per month depending on number of users.
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • FileHold
  • http://www.filehold.com
  • Founded 2005

About FileHold

For larger organizations with more than 20 users. FileHold scales to support thousands of users and millions of documents using Microsoft Service Oriented Architecture and the .NET framework. Automated Document Workflow and Approval processes. MS Office Integration, version control, secure user groups, powerful search. Installed on premise or the cloud, desktop and mobile ready. Document scanning with OCR. Free documented API, optional AD, SharePoint and e signature capable.

FileHold Features

  • Access Control
  • Data Deduplication
  • Document Management
  • Email Archiving
  • Multimedia Archiving
  • Retention Management
  • Storage Management
  • Version Control
  • Web Archiving
  • eDiscovery
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Access Controls/Permissions
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Commenting / Notes
  • Document Check-in / Check-out
  • For Engineering Documents
  • Revision History
  • Version Comparison
  • Version Rollback

FileHold Most Helpful Reviews

FileHold is a user friendly and powerful system!

Reviewed on 25/05/2016
Chad H.
Owner
Computer Software
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Software is user friendly but offers a wide range of features that makes it appropriate for a wide range of organizations. As a re-seller we have had great success in municipalities, health units, employment agencies, etc.. and each organization's requirements have been met. The support team is also very knowledgeable and responsive when needed.

Cons: There are some features that don't work perfectly for some of the processes that our customers try and complete, but that isn't a problem with the product, just a limitation. I don't have any negative opinions at this time.

A fantastic document management system

Reviewed on 31/10/2018
Fraser D.
Product Marketing Executive
Computer Software, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: - the search options are extremely useful and save so much time finding documents
- FileHold is very well structured and we have made use of a lot of additional functionality such as sign off, review periods and acknowledgement

Cons: - it might be good to be able to customise your workflow a bit better, but the standard layout is perfect as is

Synergy Software Systems - FileHold DMS

Reviewed on 26/05/2016
Ramesh K.
Project Manager
Computer Software
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Easy to use functionality, Connector to add documents & excel files directly from Word/Excel. Content Search, Save Searches, Redaction, Sticky notes, and lots of other useful & effective features.
Supports both thick & thin clients.

Cons: Workflow designer in a graphical representation with drag & drop of the fields in the product is not available. Vendor-wise no negative comments.

Document Control Specialist

Reviewed on 06/04/2018
Rebecca S.
Document Control Specialist
Electrical/Electronic Manufacturing, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall I would recommend this product. If you are moving from a network type system to a DMS , this is the way to go. You do not need to be a programmer to get this thing going. All you need is a few hours of IT time and the rest you can do yourself. I implemented our program in 2 months time.

Pros: Easy to implement and easy to configure to my company's business requirements
The searching capability is wonderful and greatly reduces the time it takes to find a document - we are now getting structure out of mayhem!
The library structure makes using FileHold easy even for the most novice of users

Cons: Navigating through the workflows is cumbersome and clunky. I have to click here to find one thing...go back to another screen to find others.

FileHold DM Software - Great Value

Reviewed on 25/05/2016
Eric P.
Owner
Computer Software
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The product can be used in a basic configuration or an advanced configuration with many features for complicated environments.

Cons: The only challenge we face with implementation of this product is the shift from the normal PC file system to a DM system which is mostly a user issue

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