Constant Contact

Constant Contact

by Constant Contact

Who Uses Constant Contact?

Constant Contact helps small businesses reach new audiences and drive more business in less time with easy-to-use email marketing automation tools, event management tools, surveys, & social campaigns.

What Is Constant Contact?

Whether you're looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features and expert guidance you need to get online, and grow online, all in one place.

You've got this. You've got us.

Sign up now for a free 60-day trial of Constant Contact's online marketing platform.

Constant Contact Details

Constant Contact

http://www.constantcontact.com

Founded 1998

Constant Contact Cost Overview

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at USD 20.00/month.

Starting Price

USD 20.00/month

Pricing Details

Discounts available if prepaying for 6- or 12-month or for nonprofits.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Constant Contact Features

Email Marketing Software
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Audience Segmentation
Campaign Management
Email Marketing
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Social Media Promotion
Surveys & Feedback
Website Management
A/B Testing
Analytics/ROI Tracking
Customisable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
List Management
Reporting/Analytics
Spam Check
Template Management

Constant Contact Reviews

Showing 5 of 1,630 reviews

Overall
4.3/5
Ease of Use
4.3/5
Customer Service
4.2/5
Features
4.1/5
Value for Money
4/5
Robin I.
Graphic Designer
Graphic Design, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/07/2019

"Constant Contact helps me and my clients stay in touch and generate sales"

Comments: I've attended several Constant Contact classes, and as a result of what I learned, was able to set up a monthly e-magazine for a client that had 6000 recipients and between 5-10 paid advertisers each month. For another client, we set up a monthly email with coupons for returning customers that was very effective at generating repeat business. The data collection features have helped me and my clients grow our client databases. Another corporate client has used Constant Contact to send notifications and newsletters to their employees.

Pros: There are quite a few things to like about Constant Contact, including the number of available, local classes. The vast number of templates available make the process of setting up email campaigns fast and easy, as does having a library of graphics.

Cons: I've been very happy with Constant Content over the years. While there have been a few glitches, they were easily solved with help from customer service. There is always a representative available to help by chat or phone.

  • Reviewer Source 
  • Reviewed on 31/07/2019
Michael H.
Co-Founder | Creative Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/12/2019

"Great tool for email marketing and social media"

Comments: We use Constant Contact to manage several clients' email marketing, and it's proven to be an all around solid tool which lets us built out campaigns in minutes. I highly recommend Constant Contact!

Pros: Constant Contact has come a long way in the past few years, with the addition of new tools and UI, helping it keep up with competitors such as MailChimp. The drag-n-drop email designer is great, with integrations such as social media, Woocommerce, and more. Overall, Constant Contact is easy to use for email marketing, better priced than the competition, and is a great tool to manage all of your email contacts.

Cons: In some sections/features of the site, the interface is a bit clunky and can be a bit difficult to figure out what you're trying to achieve. The social media section in particular is a victim to this, and isn't as intuitive as some other platforms.

  • Reviewer Source 
  • Reviewed on 31/12/2019
Heather S.
Administrative Assistant
Religious Institutions, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/05/2020

"Constant Contact"

Comments: I love the flexibility of being able to use this software anywhere. You can log in at home and preform the same task that you would do at work. It allows for organization and beautiful emails to be sent out.

Pros: I love that we can send out emails that are vibrant and colorful to our congregation. We love the options of templates and flexibility to modify them to work for us. We also love that we can organize email list within the software.

Cons: We don't have any issues with the software. It works well as long as you have internet access. I would not say anything bad about it.

  • Reviewer Source 
  • Reviewed on 07/05/2020
Aaron S.
Owner
Used the Software for: 2+ years
  • Overall Rating
    3.5/5
  • Ease of Use
    3.5/5
  • Features & Functionality
    4/5
  • Customer Support
    3.5/5
  • Value for Money
    3.5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/08/2016

"Great For Large Contact Base"

Pros: Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.

Cons: There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/08/2016
Akande D.
Marketing Communications Specialist
Consumer Goods, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 11/03/2020

"A simple and robust solution for Email marketing"

Comments: Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits.

Pros: Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intuitive and simpler. Our client was able to adopt it quickly where they struggled with other solutions.

Cons: Constant Contact's List set up is not very robust and is somewhat limiting. Their email builder is very structured as well, which can be good for some, but can be difficult to navigate for more custom email builds or email builds that leverage dynamic content.

  • Reviewer Source 
  • Reviewed on 11/03/2020