15 years helping Australian businesses
choose better software

What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premises

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

USD 12.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at USD 12.00/month.

Pricing plans get a free trial

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.
View 6 more
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

Features of Constant Contact

  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Real-Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Scheduled Messaging
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Visitor Tracking
  • Workflow Management

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Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michael
Michael
Consultant in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Constant Contact is really fabulous for email marketing--we use it for all our opted in messaging

5.0 2 years ago

Comments: We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software.

Pros:

I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use.

Cons:

I have nothing but good things to say about constant contact. If I had to find a thing I like least, it would be the confusion between campaigns and programming.

Alternatives Considered: Active Demand

Reasons for Choosing Constant Contact: Price was the first factor, but then once I got in and started using it I found it was much simpler and more powerful than I expected.

Switched From: Active Demand , Lead Gen & CRM (formerly SharpSpring) and Mailchimp

Reasons for Switching to Constant Contact: The user interface is easier, the pricing structure is better, and support answers my questions.

Stephen
Business Manager in US
Building Materials, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Constant Contact is con-sistantly the best!

5.0 3 weeks ago New

Comments: I have been extremely pleased with this fine company. Constant Contact is my only connection with my prospect list, which has more than doubled since we started this Spring. I really can't see how I can do without my partners at Constant Contact.

Pros:

The great deal of information available helps me to invest myself in my business. The customer service team is outstanding. No problem is too insignificant for the best efforts from the reps at Constant Contact. The templates are really inspiring and fully adaptable for my needs and the AI suggestions are really useful. This has really been the answer to my customer relations.

Cons:

The multichannel campaigns are not as well supported by the knowledge bank as I would like. It is a new feature and I expect that there will be more helps coming soon.

Alternatives Considered: Mailchimp

Reasons for Switching to Constant Contact: Better reviews and best for a beginner who wants to grow it correctly,

Constant Contact Response

4 days ago

Wow, Stephen! Thank you so much for rating your experience with us so highly!

Zachary
Operations Support in US
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

It Does The Job

3.0 last month New

Pros:

Constant Contact handles the basic email marketing well and at a fairly low price.

Cons:

Missing a lot of bells and whistles when it comes to analytics and integration to capture data points.

Sherri-Lee
Chief Fun Officer in Canada
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Constant Contact is an amazing platform with great support!

4.0 4 months ago

Comments: Very satisfied, I have been with them for 10 years.

Pros:

Easy to use, low price point, great support, always updating and creating better options to serve us better.

Cons:

Sometimes the platform is glitchy, but they are always responsive to fix it

Alternatives Considered: Mailchimp

Reasons for Choosing Constant Contact: Constant Contact is a chamber partner and I was with the chamber so it made sense.

Switched From: Mailchimp

Reasons for Switching to Constant Contact: Better support and all the features I wanted at the right price

John Mark
Digital Marketing in Philippines
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 4 weeks ago New

Comments: I love that in constant contact we can integrate with various third-party applications and platforms, such as e-commerce systems, CRM tools, and social media, which enhances its functionality and allows for a more unified marketing approach.

Pros:

Constant Contact provides detailed analytics and reporting features, allowing you to track open rates, click-through rates, bounce rates, and other key metrics. These insights help you understand how your campaigns are performing and where there is room for improvement.

Cons:

Not being able to add high quality video