15 years helping Australian businesses
choose better software

What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premises

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

USD 12.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at USD 12.00/month.

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.
View 6 more
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

Features of Constant Contact

  • AB Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Inventory Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Message Personalization
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Promotions Management
  • Publishing Options
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Shipping Management
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Visitor Tracking

Alternatives to Constant Contact

Affordable, comprehensive, and easy-to-use solution to grow, engage, and convert your audience with powerful email and automation tools
Brevo, is the leading customer relationship management (CRM) suite.
Mailchimp is the #1 email marketing and automations brand that recommends ways to get more opens, clicks, and sales.
Emma makes it easy for teams of all sizes to create and collaborate on beautiful campaigns that drive conversions and revenue.
Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers. Learn more about HubSpot Marketing Hub
Advanced email marketing for SMB and mid-market businesses, backed by 24/7 support and 20+ years of deliverability experience.
Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.
Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.

Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Arkadiusz
Arkadiusz
IT Project Manager in Poland
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

It's a full-featured tool with comprehensive capabilities.

5.0 2 weeks ago New

Pros:

Constant Contact is a comprehensive platform with everything you need for marketing campaigns. Despite issues with importing contacts and customizing templates, it gets the job done.

Cons:

I face challenges during contact import, as it takes time to verify incoming data.

Peter
Manager in Kenya
Publishing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

For the best online marketing and campaigns which will take your business on another level,try constant contract.

4.0 last week New

Comments: We've had a great experience working with Constant Contract.Its ability to import any size list even the large ones has made things easier for us and our marketing campaigns.

Pros:

It's quite impressive how Constant Contract has helped us to create superb email marketing and online business.It is an easy to use and an affordable software.Its the best for targeting the right customers and audiences.Has phenomenal features which simplifies digital Marketing.

Cons:

We have not had any issues arising while using it.

Alternatives Considered: Mailchimp

Reasons for Choosing Constant Contact: Because Constant Contact is more affordable and easier to use than it's competitors.

Switched From: Systeme.io

Thomas
Thomas
Director of Marketing in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Using it, but reluctantly

3.0 6 days ago New

Pros:

I would say the only thing I like about Constant Contact over the competitors (Mail Chimp, HubSpot) is the fact that we have our email templates in already. It is impossible to use my CRM (HubSpot) for custom email templates without upgrading to a much higher $ plan. I would prefer using MailChimp, but again, I have to pay a designer to create a new template for me. All in all CC is average as it gets but it gets the job done.

Cons:

Cost has skyrocketed, with an annual cost of nearly $1,000 per year to my organization.

Alternatives Considered: Mailchimp

Reasons for Switching to Constant Contact: It was here before I began, so I didn't necessarily choose it.

Jade
Head of Digital Marketing in South Africa
Printing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Full-functional Website Builder & Email Marketing Software

5.0 2 weeks ago New

Pros:

The best aspect about Constant Contact is how it offers not only e-mail marketing tools but also landing pages and website builder capabilities.

Cons:

What I was missing on mobile application was updated during the last update on my Android system.

Tawni
owner in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Constant Contact is a dependable resource for email marketing.

4.0 2 weeks ago New

Pros:

Easily upload contacts, maintain different lists. Customize each email's format with photos, layout, fonts, etc.

Cons:

I don't use all of Constant Contact's features due to additional costs which would be incurred.

Alternatives Considered: Campaigner

Reasons for Choosing Constant Contact: Flexibility with formating and reporting.

Switched From: Campaigner

Reasons for Switching to Constant Contact: Introductory offer; flexibility of layouts; reporting.