---
description: Learn more about iContact price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iContact Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [iContact](/software/31513/icontact)

# iContact

Canonical: https://www.capterra.com.au/software/31513/icontact

Page: 1 / 25\
Next: [Next page](https://www.capterra.com.au/software/31513/icontact?page=2)

> Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.
> 
> Verdict: Rated **4.5/5** by 603 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses iContact?

iContact is perfect for small businesses, entrepreneurs, marketers, agencies, \&amp; high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 603 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: iContact
- **Location**: Morrisville, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 14.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Get iContact Free by visiting iContact.com, no credit card required\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, US Virgin Islands, United Kingdom, United States

## Features

- A/B Testing
- Activity Dashboard
- Automated Publishing
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Click Tracking
- Contact Management
- Content Management
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- ROI Tracking
- Real-Time Notifications
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor

## Integrations (53 total)

- 123FormBuilder
- Acuity Scheduling
- Adobe Commerce
- Big Cartel
- BigCommerce
- Bloom Intelligence
- Calendly
- ClickFunnels
- Copper
- Copper
- Cyfe
- DaySmart Appointments
- Digioh
- Drupal
- Eventbrite

... and 38 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)
- [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software)
- [Email Management Software](https://www.capterra.com.au/directory/30553/email-management/software)
- [Campaign Management Software](https://www.capterra.com.au/directory/30012/campaign-management/software)
- [Social Media Marketing Tools](https://www.capterra.com.au/directory/30781/social-media-marketing/software)

## Alternatives

1. [Constant Contact](https://www.capterra.com.au/software/31898/constant-contact) — 4.3/5 (2912 reviews)
2. [Brevo](https://www.capterra.com.au/software/132996/brevo) — 4.6/5 (3408 reviews)
3. [Mailchimp](https://www.capterra.com.au/software/110228/mailchimp) — 4.5/5 (17572 reviews)
4. [Gmail](https://www.capterra.com.au/software/202338/gmail) — 4.8/5 (13327 reviews)
5. [MailerLite](https://www.capterra.com.au/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "iContact does it well" — 4.0/5

> **Wilcox** | *14 September 2024* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: With iContact we can quickly launch ad-hoc email marketing campaigns,It is very intuitive and easy to use interface with quick campaign creation process plus hundreds of attractive email templates.
> 
> **Cons**: The subscriber based pricing gets high really fast as our subscriber grows.
> 
> icontact has been perfect for our organization,we needed quick and simple email campaign creation platform where visual appeal is a priority.

-----

### "Strong platform for email marketing" — 5.0/5

> **Ilysse** | *2 January 2025* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: iContact was easy to set up and create campaigns.
> 
> **Cons**: We had some challenges with proving that our email list was all customers who had opted in.
> 
> iContact is overall a very strong marketing platform for those looking to stay in contact with their customers.

-----

### "A User-Friendly Service with All the Features We Need" — 5.0/5

> **Nicholas** | *15 October 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: iContact is extremely easy to use from uploading contacts \&amp; creating contact segments to composing emails \&amp; monitoring their performance metrics.
> 
> **Cons**: The selection of available fonts for the drag \&amp; drop email composer is very limited and I don't believe you can upload your own fonts either.
> 
> Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years. We use it for DTC and B2B communications and find it to fulfill just about everything we need.

-----

### "A good service that is no longer worth the price" — 3.0/5

> **Charles** | *15 April 2025* | Retail | Recommendation rating: 2.0/10
> 
> **Pros**: iContact was generally very straightforward to use, which I really liked. Adding new contacts, creating and sending emails, and reviewing reports was all very simple.
> 
> **Cons**: In the span of two years, iContact increased their monthly price for the same plan from $45 in early 2022 to $73 in early 2024. This meant our yearly cost for the service increased by $336. In the same time, iContact did add a handful of new features, but nothing to justify the significant increase. &#10;&#10;Aside from the price, iContact's user interface did not receive many updates and increasing looked more and more out of date. The site also would not keep you logged in, and sometimes had issues that required multiple attempts to login to the website.
> 
> My business used iContact for over 15 years, from 2009 until early 2025.

-----

### "iContact is easy and reliable" — 5.0/5

> **George** | *12 September 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I like that icontact streamlines marketing through automation.I love how easy it is to create an email,template add graphics, including video links and more.Also the interface is extremely thought out and easy to navigate and very reliable.
> 
> **Cons**: No downside at all.Everything works perfectly.
> 
> I have found iContact to do everything we want to do including future data emails and segment lists all at a very reasonable price.

-----

Page: 1 / 25\
Next: [Next page](https://www.capterra.com.au/software/31513/icontact?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/31513/icontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/31513/icontact> |
| de-AT | <https://www.capterra.at/software/31513/icontact> |
| de-CH | <https://www.capterra.ch/software/31513/icontact> |
| en | <https://www.capterra.com/p/221118/iContact/> |
| en-AE | <https://www.capterra.ae/software/31513/icontact> |
| en-AU | <https://www.capterra.com.au/software/31513/icontact> |
| en-CA | <https://www.capterra.ca/software/31513/icontact> |
| en-GB | <https://www.capterra.co.uk/software/31513/icontact> |
| en-IE | <https://www.capterra.ie/software/31513/icontact> |
| en-IL | <https://www.capterra.co.il/software/31513/icontact> |
| en-IN | <https://www.capterra.in/software/31513/icontact> |
| en-NZ | <https://www.capterra.co.nz/software/31513/icontact> |
| en-SG | <https://www.capterra.com.sg/software/31513/icontact> |
| en-ZA | <https://www.capterra.co.za/software/31513/icontact> |
| es | <https://www.capterra.es/software/31513/icontact> |
| es-AR | <https://www.capterra.com.ar/software/31513/icontact> |
| es-CL | <https://www.capterra.cl/software/31513/icontact> |
| es-CO | <https://www.capterra.co/software/31513/icontact> |
| es-CR | <https://www.capterra.co.cr/software/31513/icontact> |
| es-DO | <https://www.capterra.do/software/31513/icontact> |
| es-EC | <https://www.capterra.ec/software/31513/icontact> |
| es-MX | <https://www.capterra.mx/software/31513/icontact> |
| es-PA | <https://www.capterra.com.pa/software/31513/icontact> |
| es-PE | <https://www.capterra.pe/software/31513/icontact> |
| fr | <https://www.capterra.fr/software/31513/icontact> |
| fr-BE | <https://fr.capterra.be/software/31513/icontact> |
| fr-CA | <https://fr.capterra.ca/software/31513/icontact> |
| fr-LU | <https://www.capterra.lu/software/31513/icontact> |
| it | <https://www.capterra.it/software/31513/icontact> |
| ja | <https://www.capterra.jp/software/31513/icontact> |
| nl | <https://www.capterra.nl/software/31513/icontact> |
| nl-BE | <https://www.capterra.be/software/31513/icontact> |
| pt | <https://www.capterra.com.br/software/31513/icontact> |
| pt-PT | <https://www.capterra.pt/software/31513/icontact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"iContact","description":"Unlimited sending. Phone, email, and chat support. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6bbee837-93a0-417b-8140-a3c24f90ac11.png","url":"https://www.capterra.com.au/software/31513/icontact","@id":"https://www.capterra.com.au/software/31513/icontact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":603},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.capterra.com.au/software/31513/icontact#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is iContact?","@type":"Question","acceptedAnswer":{"text":"Unlimited sending. Phone, email, and chat support. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support.","@type":"Answer"}},{"name":"Who Uses iContact?","@type":"Question","acceptedAnswer":{"text":"iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/31513/icontact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Marketing Software","position":2,"item":"/directory/30013/email-marketing/software","@type":"ListItem"},{"name":"iContact","position":3,"item":"/software/31513/icontact","@type":"ListItem"}]}]}
</script>
